I haven't played Sims 4 since December, but now that I want to play I can't get into the gallery to download some lots that I want to use.
I checked the previous threads on this sort of issue, and have tried all the things that were requested, but I am unable to get connected to the gallery in game. I have tried uninstalling and reinstalling both Origin and Sims4, but I still can't get connected. When I load the game and click on the gallery I get a message that says I am offline, I then try to connect and it won't connect.
I have contacted Origin/EA support and they can't seem to help me either. I even contacted Apple for another reason and brought up this issue and they couldn't find anything either.
Can someone help me figure this out.
Thanks.
Tina
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