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    Sims 2: Ultimate Collection can't launch! Please help!

    LustianiciaLustianicia Posts: 2,489 Member
    in The Sims 2
    So, I have The Sims 2: Ultimate Collection installed on my PC. Everything installed perfectly fine, but it keeps coming up with an error message that says "Required Security Module Cannot Activate (8016)". What does this mean and how can I fix it? :( Also, I'm running the game on a Windows 10 PC. I installed the game on my D Drive while Origin itself is on my C Drive, BUT, I don't think that's the reason it won't work... because I installed a couple other games the same way and they work fine. Can anyone come up with a solution?
    Favorite Packs
    Sims 1: Hot Date
    Sims 2: Seasons
    Sims 2: Happy Holiday Stuff
    Sims 3: Seasons
    Sims 3: 70's, 80's, & 90's Stuff
    Sims 4: Seasons
    Sims 4: Paranormal Stuff
    Sims 4: Strangerville Game Pack

    78MB6Gb.jpg

    Comments

    • Options
      Rflong7Rflong7 Posts: 36,588 Member
      edited December 2015
      Hi :)

      I saw this for TS3 but it might be the same for you- Good luck!

      http://forums.thesims.com/en_US/discussion/851375/why-i-cant-launch-ts3-on-window-10/p2
    • Options
      LustianiciaLustianicia Posts: 2,489 Member
      Rflong7 wrote: »
      Hi :)

      I saw this for TS3 but it might be the same for you- Good luck!

      http://forums.thesims.com/en_US/discussion/851375/why-i-cant-launch-ts3-on-window-10/p2

      I have no idea how to update my bios and according to some users on that post, it's a risky thing to do. I don't want to risk damaging my PC.
      Favorite Packs
      Sims 1: Hot Date
      Sims 2: Seasons
      Sims 2: Happy Holiday Stuff
      Sims 3: Seasons
      Sims 3: 70's, 80's, & 90's Stuff
      Sims 4: Seasons
      Sims 4: Paranormal Stuff
      Sims 4: Strangerville Game Pack

      78MB6Gb.jpg
    • Options
      hedgekat1hedgekat1 Posts: 169 Member
      When are you getting this error message? When you try to start the game? Does it make any attempt to load? Have you tried deleting the two cache files in My Documents/TheSims2 Ultimate Collection?
    • Options
      LustianiciaLustianicia Posts: 2,489 Member
      hedgekat1 wrote: »
      When are you getting this error message? When you try to start the game? Does it make any attempt to load? Have you tried deleting the two cache files in My Documents/TheSims2 Ultimate Collection?

      It happens whenever I simply attempt to launch the game. It doesn't even attempt to load at all. The moment I double click the icon (on the desktop OR where the game is installed), the error message appears. I don't currently have a Sims 2 folder in My Documents because I haven't launched the game yet (they only get created after you launch the game for the first time).
      Favorite Packs
      Sims 1: Hot Date
      Sims 2: Seasons
      Sims 2: Happy Holiday Stuff
      Sims 3: Seasons
      Sims 3: 70's, 80's, & 90's Stuff
      Sims 4: Seasons
      Sims 4: Paranormal Stuff
      Sims 4: Strangerville Game Pack

      78MB6Gb.jpg
    • Options
      LadysimPlayer8LadysimPlayer8 Posts: 775 Member
      Hello Lustianicia
      Are you running Sims2 in compatibility mode for either Windows XP or Vista?
      Click on the icon, then properties and then compatibility to view. If it is not either of these versions of Windows, change and save.
      Some anti-virus software can also prevent the game from running and will need to be turned off.
      Hope this helps?
      http://forums.thesims.com/en_US/discussion/789742/the-sims-4-create-a-world-petition-212-signatures-200-signature-celebration/p1]xyIcMqt.png
    • Options
      Rflong7Rflong7 Posts: 36,588 Member
      The suggestions in the link was for Compatibility mode. :)
    • Options
      super_niinsuper_niin Posts: 107 Member
      edited December 2015
      I am having the same problem with this and the same error message comes up even if I try to change the compatibility settings? I don't really want to update my BIOS as it sounds risky. Is this the only way to fix it? It worked fine on my other computer (also windows 10)
    • Options
      super_niinsuper_niin Posts: 107 Member
      So Just tried to update the BIOS and it said it was already up to date
    • Options
      LustianiciaLustianicia Posts: 2,489 Member
      super_niin wrote: »
      I am having the same problem with this and the same error message comes up even if I try to change the compatibility settings? I don't really want to update my BIOS as it sounds risky. Is this the only way to fix it? It worked fine on my other computer (also windows 10)

      That's what I've heard... you need to update the BIOS... but, if you already tried updating and it still doesn't work, then I have no idea what's wrong. This is weird because my laptop is also Windows 10 and Sims 2 works on there. I guess we're just out of luck! :(
      Favorite Packs
      Sims 1: Hot Date
      Sims 2: Seasons
      Sims 2: Happy Holiday Stuff
      Sims 3: Seasons
      Sims 3: 70's, 80's, & 90's Stuff
      Sims 4: Seasons
      Sims 4: Paranormal Stuff
      Sims 4: Strangerville Game Pack

      78MB6Gb.jpg
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