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    • Forum Announcement, Click Here to Read More From EA_Cade.

    New Gameplay teaser : 2015 Christmas

    Comments

    • SimGuruEmmaSimGuruEmma Posts: 118 SimGuru
      Glad you like it LeGardePourpre! Hope you like playing the update even more! :D
      Community Engagement Manager - The Sims FreePlay + The Sims Mobile - Firemonkeys and Maxis
    • limdim5566limdim5566 Posts: 1 New Member
      After updating the sims freeplay, the game freezes every time I open it. I tried uninstalling then reinstalling, but it didn't fix the problem
    • I_M1LOS_II_M1LOS_I Posts: 256 Member
      That update is available? Update for Windows Phone...? :neutral:
      I'm actually a game developer, and playing Sims just inspires me.
    • SimGuruEmmaSimGuruEmma Posts: 118 SimGuru
      limdim5566 wrote: »
      After updating the sims freeplay, the game freezes every time I open it. I tried uninstalling then reinstalling, but it didn't fix the problem

      limdim5566, have you tried some of our troubleshoot tips yet? https://help.firemonkeys.com.au/hc/en-us/articles/200827800-Troubleshooting-Information

      Also check if you're on a stable internet connection and sometimes rebooting your device helps!
      I_M1LOS_I wrote: »
      That update is available? Update for Windows Phone...? :neutral:

      Yep! The update is available for you to download! :) Check out your App store and if you don't immediately see an update, refresh it and it shuld come up and off you go! :D
      Community Engagement Manager - The Sims FreePlay + The Sims Mobile - Firemonkeys and Maxis
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