Hey all, if you have a laptop with dual graphics like intel /nvidia or intel /amd and are running the game on the new 64 bit platform you will need to update your card assignment to have the dedicated card run the new version of the game.
the steps are the same as when you first assigned for nvidia or amd card when the game was a 32 bit. see
http://forums.thesims.com/en_US/discussion/776882/sims-4-and-switchable-graphics-how-to-nvidia-amd/p1
Comments
@chesterbigbird
@phoebebebe13
@DeKay
@simsluvr90
For anyone with a fps drop, make sure you pick the file that is ts4_x64.exe to add to your Nvidia Control Panel and using high performance Nvidia processor.
Same for AMD cards.
Or just set the global setting to Nvidia/AMD.
hey @CoffeeBeanPopcorn at least for AMD dual step ups there is no global setting in the CCC that im aware of and this is intended for good reasons. the global setting for dual graphic is for everything to run with the intel chip. this way my gaming card doesnt stay hot and active when im merely running simple tasks. intel chip is more than capable of running normal programs and my card doesnt get overworked thus prolonging its lifespan
the only way i know how to globally change this is to disable intel and at least with my amd gaming laptop this renders the system inoperable.
I'd rather not. I would rather use my intel chip to run for internet browsers, videos, etc and reserve my Nvidia card for The Sims 4 or heavier programs.
THANK YOU for passing along this thread. It saved me from putting the game down again for months (again)
System Information
------------------
Time of this report: 12/7/2015, 10:06:43
Machine name: ALIENWAREM17R2
Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1_st1.151104-1714)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M17x
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU X 940 @ 2.13GHz (8 CPUs), ~2.1GHz
Memory: 16384MB RAM
Available OS Memory: 16372MB RAM
Page File: 3495MB used, 15309MB available
Windows Dir: C:\WINDOWS
DirectX Version: 11.2
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD Mobility Radeon HD 5800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68A0)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_043A1028&REV_00
Display Memory: 5860 MB
Dedicated Memory: 2020 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC5443
Native Mode: 1920 x 1200(p) (60.001Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1429 (English)
Driver Version: 15.300.1025.1001
DDI Version: 11.2
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 11/29/2015 16:18:56, 1497248 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-2BE0-11CF-0D76-3024BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68A0
SubSys ID: 0x043A1028
Revision ID: 0x0000
Driver Strong Name: oem31.inf:cb0ae414c075101e:ati2mtag_Manhattan:15.300.1025.1001:pci\ven_1002&dev_68a0
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD
sorry you are having such issues what happens when you switch back to 32 bit?
Or just set the global setting to Nvidia/AMD.
I wouldn't suggest that. That's going to hugely reduce battery life on a laptop, and will generate more heat than needed most of the time, which will reduce the lifespan of virtually every component in the laptop. There's a reason the newer NVIDIA laptops toggle between the concrete and discrete cards, and when it's working properly it's a large benefit over the way laptops performed pre-Optimus.
Check your mod and cc files. Patch broke a lot... more than usual. To be expected with G2G coming.
Updated mods list here:
http://forums.thesims.com/en_US/discussion/863545/broken-updated-mods-dec-15/p1
https://deaderpool-mccc.com/
https://www.patreon.com/egwarhammer
https://twitter.com/eg4mccc
https://eg4mccc.tumblr.com/
Could you post your DxDiag?
http://help.ea.com/en/article/how-to-gather-dxdiag-information/
If it does not fit, split it up into multiple posts.
hey @Lindsmd113 are you confident your system has a nvidia card as well as an intel then? did you set up a nvidia card to run the game before and if so have you run the game yet with the 64 bit?
ok you can post your specs for me to confirm you dont have the option because you dont have a nvidia card. you can also simply switch back to 32 bit and see if that helps any
how to post hit windows key + R enter dxdiag run report hit save all info and notepad doc will open copy/paste the whole long report here
and how to switch back:
http://forums.thesims.com/en_US/discussion/861799/64-bit-faq#latest
though i will say if you have anything in your mods folder i would pull that out first and test again.
System Information
Time of this report: 12/9/2015, 21:07:41
Machine name: LINDSEY
Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1_st1.151104-1714)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion 15 Notebook PC
BIOS: F.36
Processor: n/a
Memory: 6144MB RAM
Available OS Memory: 6074MB RAM
Page File: 13056MB used, 11409MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_227E103C&REV_0B
Display Memory: 3149 MB
Dedicated Memory: 112 MB
Shared Memory: 3037 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD039F
Native Mode: 1366 x 768(p) (59.989Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32
Driver File Version: 10.18.0015.4279 (English)
Driver Version: 10.18.15.4279
DDI Version: 12
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 2.0
Graphics Preemption: Primitive
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 11/2/2015 11:13:14, 35975320 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4956-11CF-3B63-7102B6C2C735}
Vendor ID: 0x8086
Device ID: 0x0A16
SubSys ID: 0x227E103C
Revision ID: 0x000B
Driver Strong Name: oem6.inf:5f63e5341cc65b69:iHSWM_w10:10.18.15.4279:pci\ven_8086&dev_0a16&subsys_227e103c
Rank Of Driver: 00D10001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeHEVC_VLD_Main
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