Go to desktop, click start, in the search bar type in dxdiag, click save all information, then copy and paste the information from what you saved to this thread.
Okay I have to go AFK. So here is a tip. If you just installed Island Paradise. Your graphics in your system is not enough to run Island Paradise, so odds are you're crashing or lagging in the game due to lack of a strong graphics system on your end.
Here is what EA says you need to run Island Paradise.
128 MB Video Card with support for Pixel Shader 2.0
* For NVIDIA ION™ computers, the game requires at least 2.0 GB RAM.
** 7 GB of hard drive space if installing with The Sims 3.
Hey sorry for the late reply, its not that as i run all my games fine on this laptop, it started when i installed the fryer and ice creme maker, so i uninstalled them and that's when it happened
Okay I have to go AFK. So here is a tip. If you just installed Island Paradise. Your graphics in your system is not enough to run Island Paradise, so odds are you're crashing or lagging in the game due to lack of a strong graphics system on your end.
Here is what EA says you need to run Island Paradise.
128 MB Video Card with support for Pixel Shader 2.0
* For NVIDIA ION™ computers, the game requires at least 2.0 GB RAM.
** 7 GB of hard drive space if installing with The Sims 3.
Hey and now i just went on task manager to see what the CPU was and it was 99%
how do i get that lower when i play sims? thanks
Comments
System Information
Time of this report: 7/5/2013, 21:31:48
Machine name: CJV
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: SATELLITE L850D-12P
BIOS: 6.10
Processor: AMD E2-1800 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.7GHz
Memory: 6144MB RAM
Available OS Memory: 5732MB RAM
Page File: 1991MB used, 53741MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: AMD Radeon HD 7340M
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon HD 7340 Graphics (0x9808)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_9808&SUBSYS_FB331179&REV_00
Display Memory: 2985 MB
Dedicated Memory: 375 MB
Shared Memory: 2610 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD033A
Native Mode: 1366 x 768(p) (60.019Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1172 (English)
Driver Version: 9.12.0.0
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Driver Attributes: Final Retail
Driver Date/Size: 1/18/2013 11:12:52, 1151488 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-DB48-11CF-5D76-39DBBEC2C535}
Vendor ID: 0x1002
Device ID: 0x9808
SubSys ID: 0xFB331179
Revision ID: 0x0000
Driver Strong Name: oem24.inf:cb0ae414347d1345:ati2mtag_Wrestler:9.12.0.0:pci\ven_1002&dev_9808&subsys_fb331179
Rank Of Driver: 00E00001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Here is what EA says you need to run Island Paradise.
128 MB Video Card with support for Pixel Shader 2.0
* For NVIDIA ION™ computers, the game requires at least 2.0 GB RAM.
** 7 GB of hard drive space if installing with The Sims 3.
Hey and now i just went on task manager to see what the CPU was and it was 99%
how do i get that lower when i play sims? thanks
confirm the new patch didnt change your in game settings, lower if so.
turn off background programs http://forum.thesims3.com/jforum/posts/list/657154.page
confirm the system is staying cool and plugged in.
see here for more tips: http://www.modthesims.info/wiki.php?title=Game_Help:Onboard_Graphics
ok for crashing with installing new store items - have you tested in the new world first clean cache files and pull mod folder if you have one?
http://simswiki.info/wiki.php?title=Game_Help:Sims_3_Delete_Cache_Files
Hey ceejay i got it working this afternoon by uninstalling and reinstalling and deleting stuff thanks anyway mate