And they deserve that reputation mightily. I think we all know that the company puts out highly flawed software and does NOT fix glitches and problems in a timely manner. Look at the Criminal career paths in Sims 3. They have been broken since the game came out and EA STILL has not fixed them. That is ONLY ONE OF THE MANY problems EA won't fix because they are too busy trying to milk the cash cow to death instead of providing a service and a product backed by integrity.
With the release of Sim City, we saw what EA's vision of how THEY want future game released to the public. I, for one, refuse to buy a product that so royally back end screws the customer base with an off shore drill rig.
Until such time as I see EA stepping up to the plate and treating it's customers like the precious commodity we are to them, and they ensure that we will not have to repeatedly pay for what SHOULD be included in the base games or reasonable expansion packs and stuff packs (including mod-ability, more than one world and working content) I will not spend even one dime on this game. I will not even so much as express interest in it.
EA, you have a lot of very deserved negative press to overcome, and you have some HUGE amends to make to your customers. Get it right or go treat yourselves to the drill rig.