Forum Announcement, Click Here to Read More From EA_Cade.

Patch 1.47 issues

I just updated my game on the luncher, and suddenly the Monte Vista hairstyles have vanished, and ruined my gameing experience. Is EA makeing fun of us, here what I have to say EA I'm sick of your company makeing patches that ruins the game some more, patches should fix problems not create more. The ghost career for example, a broken career, now vanishing hairstyle, I'm really fed up with this make upcomeing patches right and no more excusses for makeing bad patches ! :evil:

Comments

  • Azzie73Azzie73 Posts: 41 Member
    edited January 2013
    I just installed the new update from my launcher and now I can't open the launcher at all!

    It starts to open then I get a window saying it can't connect to Origin.

    So I turned off my wi-fi as I just wanted to play the game and when I do that the launcher won't even open! I've played without my wi-fi turned on many times and can't figure out what to do now.

    Really frustrated over here! :evil:

    (And before anyone asks, I have NO CC and have NEVER had ANY trouble with my game before I updated tonight.)
  • Bronwin2Bronwin2 Posts: 2,010 Member
    edited January 2013
    If you installed with the Documents\Electronic Arts\The Sims 3 folder in place that's probably your problem.

    Most likely you will need to re patch using the super patch.

    Here is a step by step guide.

    Running the Sims 3 with outdated mods and/or custom content is the most common cause of crashes and your game not working correctly.

    NEVER, NEVER ASSUME THAT 1. YOU DON’T HAVE ANY MODS OR CUSTOM CONTENT; OR 2. YOUR MODS AND CUSTOM CONTENT ARE UP TO DATE OR ARE NOT THE CAUSE OF YOUR PROBLEM.

    PLEASE NOTE STEP 7 AND THE BASIC TROUBLESHOOTING TIP AT STEP 16.

    So below is my guide to safe and error free patching and installing new expansion and stuff packs.

    BRONWIN’S GUIDE TO SAFE PATCHING, EXPANSION AND STUFF PACK INSTALLATION AND TROUBLESHOOTING.

    We all want to play and we don't want to spend our time trouble shooting. Ever since I started following these procedures I have not had a failed patch, expansion or stuff pack installation. I install from disc because I do not trust download installs. These instructions may work fine with downloads, but if anyone wants to update this guide with special instructions for those who download from Origin please do so. This guide is written for Windows and I have used it successfully in Windows XP, Windows 7 and now Windows 8 Pro. My current game is patched to 1.47 and I have all expansions and stuff packs. My game is running fine. Mac users will need to modify these instructions for their machines.

    I invite any corrections or comments to make this guide easier and better.

    A great many of the problems arise from not knowing the basics of how the Sims 3 works and the player failing to follow some VERY simple procedures. IF YOUR GAME IS HAVING TROUBLE TRY THE SIMPLE TROUBLESHOOTING STEP AT ITEM 16.

    NECESSARY BACKGROUND

    1. WHAT YOU CAN’T MESS WITH. The first thing to know is that when you install the Sims 3 it installs to C:\ program files (x86)\Electronic Arts\The Sims 3 (any disc expansion packs are also installed here). If you download from Origin they will install to C:\ program files (x86)\Origin Games\The Sims 3 (plus any Origin expansions).

    Take a minute and use Windows (file) explorer and navigate to the Electronic Arts folder (or, if applicable the Origin Games folder). These are all the installed game files. YOU SHOULD NEVER MESS WITH THESE FILES. These are the files modified whenever you apply a patch or install an expansion or stuff pack. If you do mess with these files you run the risk of rendering your game unplayable and requiring you to uninstall and reinstall your game. If you have everything, as I do, this can consume hours of your time. I speak from sad experience. A word to the wise: Don’t mess with these files!!!

    Note: You can’t have two copies of the same game or expansion in both the Electronic Arts folder and the Origin Games folder. You may be able to have a combination of disc and Origin downloads so long as they are not the same. Disc installs will go to Electronic Arts folder and Origin downloads to the Origin Games folder.

    2. WHAT YOU CAN MESS WITH. Now navigate to (My) Documents\Electronic Arts\The Sims 3. This folder and its contents are generated from the installed game files and your user input. This should be the same for both disc and Origin. This is where your saved games, saved Sims, collections, custom content to include downloads, mods and other user data is stored. If you delete this file a clean one will be regenerated from the game files.

    Let me say this again, if the Sims 3 cannot find (My) Documents\Electronic Arts\The Sims 3 it will regenerate a new and pristine The Sims 3 file. This is useful to know for troubleshooting. You cannot mess up your installation by changing anything in this folder. You can lose your settings and saved games etc., but you cannot disable your game. At worst you will have to start with brand new folder. Take some time to explore this folder and see what is stored there. All your store items, for example, go into the downloads folder. Any Mods go into the Mods folder (which you must manually create by the way. I have instructions at the end of this guide and you can find excellent guides posted elsewhere). If anything is going to cause a patch, expansion or stuff pack to fail to install properly it is this folder. If you play the game you modify the files in this folder, if you buy items from the store you modify the files in this folder, if you look at your computer screen you modify the files in this folder (ok, I exaggerated this last part).
    If, for some reason, you want to see if your installed games are working correctly simply rename The Sims 3 folder to The Sims 3 old and launch the game. This simple thing will act as a complete uninstall and reinstall. The difference is that this takes 5 seconds and the other takes 5 hours.

    3. To repeat: If you think that you need to do an uninstall and reinstall, DON’T. Simply move or rename the Documents\Electronic Arts\The Sims 3 folder. Unless you have messed with the files in Program Files (WHICH YOU SHOULD NEVER DO) a new The Sims 3 folder will be generated and the game will behave as if it were installed for the very first time. It will have no custom content, saved games or any of your settings. But this is normal and what we want at this point. We want a totally clean game with only Electronic Art files in it. This is the only way to make sure that a glitch is EA’s fault. All your old stuff, settings, saved games etc. is perfectly safe in The Sims 3 old folder. With this understanding in mind, how should you install a new patch, expansion or stuff pack?

    BASIC PROCEEDURE TO INSTALL A PATCH, EXPANSION OR STUFF PACK

    Always do the following (write this down and tape it to your computer somewhere):

    4. Open the launcher and go to Game Updates. That’s the last button on the launcher dialog box. You will see a check box labeled Automatic Updates. Uncheck that box. You will be notified when there is an update. When an update is released you will get a notification and an option to apply the update. When you see that notification DON’T do the update/patch yet, go to the next step.

    5. Update Origin. Either launch Origin and allow it to automatically update or go here--http://www.origin.com/download and manually update it. Once it is updated go to the next step.

    6. USING THE SUPER PATCH: Decide if you want to apply the incremental patch or Super Patch. If for some reason (you didn’t follow these instructions, for example) you tried an incremental patch and it failed you will need to apply the super patch. The reason is that a failed incremental patch may overwrite only some of the game files in Program Files (those files you are not supposed to mess with) corrupting your installation. The Super Patch will force an overwrite of all the files and (hopefully) correct the failed incremental patch installation. You can get the super patch here-- http://forum.thesims3.com/jforum/posts/list/175477.page It’s stickied in the Sims 3 web site in Forums-General Discussion-Technical Discussions as the very first item. Neither the incremental nor the super patch should corrupt any of your saved games.

    7. THIS STEP IS ABSOLUTELY CRITICAL!!!! IF YOU OMIT THIS STEP YOUR PATCH OR INSTALLATION MAY FAIL!!!! If you want to argue this point you can stop reading here and do whatever you want. Otherwise:
    GO TO DOCUMENTS\ELECTRONIC ARTS\THE SIMS 3 FOLDER (HEREAFTER THE SIMS 3) AND RENAME IT THE SIMS 3 OLD. DON’T MESS WITH THE SUB-FOLDERS. RENAME THE WHOLE THING.
    NOTE 1: You can choose to move it to your desk or anywhere else you want, but renaming it accomplishes the same thing, so I rename.
    NOTE 2: I had a question as to why this step is necessary. It’s because if you are going to corrupt your game this is where you are going to do it. This is where you will get "the sims 3 is corrupt or not properly installed." error message if the patch or installation program finds a file it does not like. Users do all sorts of things in this folder. Don’t assume that because you ABSOLUTELY KNOW that you don’t have CC or mods you don’t need to do this. How often have I heard variations from people that ABSOLUTELY KNEW they didn’t have any custom content or mods that : A. I forgot about that. B. But that mods always worked before. C. How did that get into my downloads folder? We want a clean and trouble free install so we want to eliminate this as a variable. Plus it only takes 5 seconds so why not do it?

    8. Once Origin has updated its time to install the patch. Go back to the Launcher and select the box to download the incremental patch. If you want to install the Super Patch and you haven’t already downloaded it do that now.

    9. The incremental patch should download and install without any problem. If you have downloaded the super patch you can install it now. As part of its installation the patch will look for The Sims 3 folder in Documents\Electronic Arts but it won’t find it because you have renamed it. It won’t crash on any bad mod or corrupted file in that folder. As far as it is concerned the old folder is not there and it will create a new The Sims 3 folder.

    10. Once the patch has installed, launch the game. It will be pristine and should play. Of course it won’t have your downloads, mods or any user files, but that’s OK. At least you know that you still have a good patch installation. Exit the game.

    11. Now install the expansion or stuff pack. Test it to make sure it works. Play a test game. Create Sims and do anything else you want to test the installation.

    12. So now we have a good installation and we know that the game is working properly. It’s now time to put The Sims 3 old folder back.

    13. Before you do anything else update all your mods. I don’t care if the mod has always worked. Patches, expansions and stuff packs can change core code, so always expect to update your mods. Do this even if you have the latest patch. The expansion or stuff pack may have changed some more code and the mods may need to be updated again.

    14. Delete The Sims 3 folder and rename The Sims 3 old folder to The Sims 3. That is, delete the word “old”.

    15. Launch the game. It should work. If it doesn’t then that means that you still have a bad file or files in The Sims 3 folder that you will have to troubleshoot, but you know that your installation is OK and that the game works.

    16. BASIC TROUBLESHOOTING TIP. If you are having trouble with your game, navigate to documents\Electronic Arts\The Sims 3 and rename The Sims 3 to The Sims 3 old then launch the game and test it. This simple procedure restores the game to new and insures that there is nothing that you have done that is causing the game trouble. (Don’t simply load to the main menu and stop there. By test I mean start a new game. Use Riverview for example. Create a Sim and play with all the options. If you had a glitch with The Sims 3 old folder try to recreate it.) If you are having problems in the test game, freezing, crashing etc. then you will have to do more advanced trouble shooting, but at least you will know that the problem is not of your creation and it really is an EA problem.

    Good luck

    Bronwin’s guide to adding mods.

    1. Navigate to Documents\Electronic Arts\The Sims 3.
    2. Open The Sims 3 folder.
    3. Create a new folder called Mods.
    4. Open the Mods folder.
    5. Create a folder called packages
    6. Using note pad create a text file that has the following (cut and paste):

    Priority 500
    PackedFile DCCache/*.dbc
    PackedFile Packages/*.package
    PackedFile Packages/*/*.package
    PackedFile Packages/*/*/*.package
    PackedFile Packages/*/*/*/*.package
    PackedFile Packages/*/*/*/*/*.package
    Priority 495
    PackedFile ModBuild*.package

    7. Name the file Resource.cfg. Save it and put it in the Mods folder. It does not go into the packages folder.
    8. All mods go into the packages folder.
    9. As a suggestion you can use nested folders in the packages folder. Two indispensable mods that I use are Twallan’s Overwatch and Errortrap. They are found here: http://nraas.wikispaces.com/ So open the packages folder and make a new folder called Nraas mods 1.47 and put Overwatch and any other Nraas mods updated to patch 1.47 in this folder. These mods are updated after every patch, so labeling the folder will help you keep the patch level correct. So, for example, EA releases a new patch, let’s call it 1.xx. Before you can run the game you will need to update your mods. Create a new folder and name it Nraas mods 1.xx. Go to the Nraas site and when the mods are updated to patch 1.xx put them in the new folder, delete the 1.42 folder and replace it with the new one.


  • nbklsl3nbklsl3 Posts: 38 Member
    edited January 2013
    Brownwyn,

    First I want to thank you for your info on patching and adding packs. I've always understood the Sims file locations, having played since Sims 1 came out. I always make a copy of the entire Sims 3 folder under Documents after I play, but your tip for renaming the folder "Old" before patching/adding was great. Saved a lot of time copying, pasting, etc. I've done 3-4 updates/adds using your process with no problems.

    My issue is always with Origin. I have to admit, I don't know what Origin is for. I always buy CD versions of the game/packs, because, like you, I don't trust DL'd versions.

    But, without fail, Origin seems to have stability issues. 60% of the time when I load my game, I get a "Couldn't connect to Origin" message. I play anyway and it doesn't seem to affect my game. In preparation for the latest 1.47 patch, I tried to update Origin. First time, it gave me a "Couldn't complete, Temporarily Unavailable". Today, it's a proxy server error. And, I've had similar Origin issues with past updates.

    I went to the web address for Origin that you gave in today's post, but there is no "update Origin" option. Only a full download of Origin.

    In the past, I have uninstalled-reinstalled Origin or skipped it altogether (patience not being my best virtue!) and not seemed to have any issues installing and then playing.

    So, what is Origin for? And what would I mess up if I did the patch/add without updating Origin?

    Linda aka/nbklsl3

    P.S. All the files in my Origin folder are as of the date I last attempted the update, but never got the final confirmation from Origin that it was done. I also have CC, a couple of Mods and store content, but I'm very cautious about what goes in, testing and checking for updates (I've always been an avid CC'er from the beginning!)
Sign In or Register to comment.
Return to top