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    Origin payment issues 25th Feb.

    SimburianSimburian Posts: 6,914 Member
    in The Sims 4 General Discussion
    Saw this on my game screen when I opened Origin today. Origin also had a small update to itself.

    "Origin is going through updates that may cause payment issues. Try making payments again in a few hours if issues occur."

    Comments

    • EA_LeelooEA_Leeloo Posts: 2,019 EA Staff (retired)
      Hey @Simburian! Unfortunately, we can't help with payment issues here on the forum. I suggest you reach out to EA Help so that someone can look into this for you. :)

    • SimburianSimburian Posts: 6,914 Member
      edited February 2021
      @EA_Leeloo I was just warning others as there is nothing on here to help them out. Thank you.
    • texxx78texxx78 Posts: 5,657 Member
      This message also showed in my origin account and i find that alarming cause i don't own any payment to anyone...
    • SimpatsyannSimpatsyann Posts: 1,308 Member
      telmarina wrote: »
      This message also showed in my origin account and i find that alarming cause i don't own any payment to anyone...

      It's just a warning banner that will appear on anyone's Origin screen until they resolve their issue; if you're not trying to make a payment or having trouble with a recurring charge, it doesn't apply to you.
    • texxx78texxx78 Posts: 5,657 Member
      Simpatsyann wrote: »
      telmarina wrote: »
      This message also showed in my origin account and i find that alarming cause i don't own any payment to anyone...

      It's just a warning banner that will appear on anyone's Origin screen until they resolve their issue; if you're not trying to make a payment or having trouble with a recurring charge, it doesn't apply to you.

      Oh nice! Thanks for the information :) i saw that when i ended my play session today and got scared 😅
    • SimpatsyannSimpatsyann Posts: 1,308 Member
      telmarina wrote: »
      Simpatsyann wrote: »
      telmarina wrote: »
      This message also showed in my origin account and i find that alarming cause i don't own any payment to anyone...

      It's just a warning banner that will appear on anyone's Origin screen until they resolve their issue; if you're not trying to make a payment or having trouble with a recurring charge, it doesn't apply to you.

      Oh nice! Thanks for the information :) i saw that when i ended my play session today and got scared 😅

      No worries :) I think Origin is actually trying to be better about communicating when they have technical issues because they've been criticized for not doing it in the past.
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