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[INFO] Make sure you meet the minimum requirements (PC/Mac)

EA_CadeEA_Cade Posts: 7,319 EA Community Manager
edited March 8 in Nominated Threads
Hey all,

If you are experiencing issues with The Sims 4 like black/blue screens, crashes or performance related issues, please keep in mind the minimum requirements for the game.

Unfortunately, if your computer is below minimum requirements, the game might not run as it should, or even at all. Please check out the minimum requirements below: 


PC SYSTEM REQUIREMENTS:

MINIMUM SPECS:

OS: 64 Bit Required. Windows 10
CPU: 3.3 GHz Intel Core i3-3220 (2 cores, 4 threads), AMD Ryzen 3 1200 3.1 GHz (4 cores) or better
RAM: At least 4 GB RAM
DISC DRIVE: DVD Rom Drive required for installation only
HARD DRIVE: At least 25 GB of free space with at least 1 GB additional space for custom content and saved games
VIDEO: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
DIRECTX: DirectX 11 Compatible
INPUT: Keyboard and Mouse
ONLINE REQUIREMENTS: Internet connection required for product activation.

RECOMMENDED SPECS:

OS: 64 Bit Windows 10 or Later
PROCESSOR: Intel core i5 (4 cores), AMD Ryzen 5 or better
HARD DRIVE: 50 GB of free space, with at least 1 GB additional space for custom content and saved games
VIDEO CARD: 1 GB of Video RAM, NVIDIA GTX 650, AMD Radeon HD 7750, or better
MEMORY: 8 GB RAM


MAC SYSTEM REQUIREMENTS

MINIMUM SPECS:

OS: Metal required. Mac OS® X 10.11 (El Capitan)
CPU: Intel Core i3-3225 3.3 GHz (2 cores, 4 threads) or better
RAM: At least 4 GB RAM
HARD DRIVE: At least 25 GB of free space with at least 1 GB additional space for custom content and saved games
VIDEO: Support for Metal. Intel HD 4000 (Integrated Graphics) or better
INPUT: Keyboard and Mouse
ONLINE REQUIREMENTS: Internet connection required for product activation.

RECOMMENDED SPECS:

OS: Mac OS® X 10.11 or later
PROCESSOR: Intel Core i5 (4 cores), or better
VIDEO CARD: Intel HD and Iris Graphics from the HD 4000 series or newer
MEMORY: 8 GB RAM
HARD DRIVE: At least 50 GB of free space with at least 1 GB additional space for custom content and saved games.
Found a Bug? Let us know here. Having a technical issue with your game? Reach out to us here. 9alz5vu73pb0.png
Post edited by EA_Cade on

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