Dear EA and The Sims team,
I love The Sims games. I have loved them since TS1 and continue to do so.
I am grateful for every patch that fixes known issues. Thank you for working on improving the game and fixing it.
However the latest patch of August 18th made me (once again.. this has happened a few times in a row now) feel really disappointed and sad. Until recently I have always enjoyed your funny patch notes. This time it did not make me happy. I felt annoyed. It wasn't funny anymore.
I opened Origin on the 18th and saw the update there, I got super exited, happy and relieved that I get to actually play and enjoy the game again.
After reading the patch notes I sadly realized that there were absolutely nothing there to fix the issues that make my game somewhat unplayable (and most certainly not enjoyable) at the moment. These include the infamous gardening issues, the NAPs overriding player commands and also the manic NAP related NPC behavior.
I am not asking for or expecting an instant hotfix for big issues like these, but I really want EA to let us know they are working on it.
Now I am stuck in a limbo of not knowing if there even is anyone at all trying to figure this out. I really hope that there is, but how would I know that? It has become a question of faith and that shouldn't be the case. This is the second largest gaming company in the world we're talking about. You should know how to handle your public relations better than this. We, the players, deserve more info on what's going on. That's, like, the least you can do.
So here's the thing:
I would really appreciate if the patch notes would include some kind of acknowledgment of the existing and ongoing issues and preferably even that they are being investigated and/or worked on. It does not need to include a promise of a date when it will get fixed or even that you will be able to fix it. I just want to know you are trying.
If you have the time to write a novella of jokes on the patch notes, could you at least tell us that we can expect something to be done to other issues too that you couldn't yet fix, please?
This isn't too much to ask, is it?
origin ID: adduapina