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Lost access to forum account after merging EA accounts

SystemSystem Posts: 4,173 Member
edited July 2020 in Forum Ideas & Feedback
This discussion was created from comments split from: New Simmers, welcome! - Community’s tips & tricks to get started.

Comments

  • MagsIsAwkwardMagsIsAwkward Posts: 1 New Member
    Recently I had my origin account merge with an account I created maybe a decade ago to play the Sims 3 on. Ever since then I have lost access to my main account here on the Sims Forum (@MagsIsAwkward). Does anyone know a fix to merge forum accounts or to regain access to the old one?
  • LibertyTheFreeLibertyTheFree Posts: 234 Member
    @hipotonix Wow that's a really odd case. Your forum profile's still there. I'm rather dry on what to do, but you can bet on messaging a EA Community Manager or see if there's support on https://help.ea.com/en/

    It's all generic, but could help :neutral:
    AxxYIX4.png
  • EA_MaiEA_Mai Posts: 1,800 EA Staff (retired)
    - Closing this topic -
This discussion has been closed.
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