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[Mac] October 23rd, 2019 Patch Notes

SimGuruGnomeSimGuruGnome Posts: 37 SimGuru
Update 10/23/2019 -

Hey Simmers!

Small but important update for macOS players. Catalina players have had a bit of a rough time thanks to some changes in how applications access files. This has made game play a little bumpy. This patch makes things work more reliably for Catalina users!

Additional information:
  • Simmers on macOS 10.15 (Catalina) will be prompted to allow The Sims 4 access to the Documents folder. Grant this request.

Post edited by EA_Mai on


  • EA_MaiEA_Mai Posts: 1,037 EA Community Manager
    edited October 23
    One more thing before you jump right into your game:
    • If you are playing on macOS Mojave and The Sims 4 is not opening:
      Please, make sure you are running the latest version of Origin ( If not, update Origin as well!
    • If you are playing on macOS Catalina:
      The game will ask you for permission to access Documents folder. If you accidentally press 'Deny', go to System Preferences -> Security & Privacy -> Files & Folders -> Find “The Sims 4” in list and tick the “Documents Folder” check box to grant access.
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