August 14 - Everyone ready for the Friday Highlight? It's ready for you here!
Are you ready for the The Sims Spark'd? Discuss the final episode here! Don't forget to use spoiler tags! Need a refresher? Click here!

[Mac] October 23rd, 2019 Patch Notes

SimGuruGnomeSimGuruGnome Posts: 42 SimGuru
Update 10/23/2019 -

Hey Simmers!

Small but important update for macOS players. Catalina players have had a bit of a rough time thanks to some changes in how applications access files. This has made game play a little bumpy. This patch makes things work more reliably for Catalina users!

Additional information:
  • Simmers on macOS 10.15 (Catalina) will be prompted to allow The Sims 4 access to the Documents folder. Grant this request.

Post edited by EA_Mai on


  • EA_MaiEA_Mai Posts: 1,800 EA Staff (retired)
    edited October 2019
    One more thing before you jump right into your game:
    • If you are playing on macOS Mojave and The Sims 4 is not opening:
      Please, make sure you are running the latest version of Origin ( If not, update Origin as well!
    • If you are playing on macOS Catalina:
      The game will ask you for permission to access Documents folder. If you accidentally press 'Deny', go to System Preferences -> Security & Privacy -> Files & Folders -> Find “The Sims 4” in list and tick the “Documents Folder” check box to grant access.
This discussion has been closed.
Return to top