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    Game not responding

    SystemSystem Posts: 6,012 Member
    in PC - Technical Discussions
    This discussion was created from comments split from: The Bug forum.

    Comments

    • MxmxmxmxllxrMxmxmxmxllxr Posts: 1 New Member
      Can anyone help me?! I downloaded some kijiko eyelashes and my game worked after,I then downloaded a top that was going to go under all low hanging tops and it didn't work after I then somehow deleted it from my mods folder. My game still won't work and NOW I can't go on my game as it seems to say ''NOT RESPONDING'' and now I can't delete or take anything out of my mods folder or turn off mods in my game ad now its really annoying me as I haven't been able to go onto the game for over a week now if you know anything to help me can you reply ASAP
    • EA_MaiEA_Mai Posts: 1,800 EA Staff (retired)
      Hi @Mxmxmxmxllxr,

      Sad to hear it's been a week since you haven't been able to open your game :( This sounds like something players may be able to help with if you post in the Technical issues section :)

      If you are playing on PC, create your topic here: https://answers.ea.com/t5/forums/postpage/board-id/The-Sims-4
      If you are playing on Mac, here: https://answers.ea.com/t5/forums/postpage/board-id/The-Sims-Mac

      For technical support from EA, please contact us through EA Help: https://help.ea.com/contact-us

      Cheers,
      -Mai
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