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    The Sims 3 Maintenance - January 30th, 2019

    «1
    EA_MaiEA_Mai Posts: 1,800 EA Staff (retired)
    edited January 2019 in The Sims 3 General Discussion
    Simmers, on Wednesday, 30th January 2019 starting at 12 noon Pacific we will be carrying out maintenance on The Sims 3 servers.

    During the maintenance www.thesims3.com, The Exchange, My Page, and The Sims 3 Store will be unavailable while The Sims 3 will remain playable offline.

    We will let you know here once the maintenance is completed. Thank you for your patience.

    Comments

    • GraceyManorGraceyManor Posts: 20,080 Member
      edited January 2019
      I tried looking for other topics, but don't see anyone saying anything.
      This page isn’t working www.thesims3.com redirected you too many times.
      Try clearing your cookies.
      ERR_TOO_MANY_REDIRECTS

      Is what I'm getting and I tried different browsers and clearing my cache.
      Edit: Still wonky as heck for me.:/
      Post edited by GraceyManor on
      Gracey's CC Find Site
      https://graceymanorsims3.tumblr.com/
    • lisasc360lisasc360 Posts: 19,280 Member
      It's down for maintenance today... :)
      https://forums.thesims.com/en_US/discussion/954891/the-sims-3-maintenance-january-30th-2019#latest
      uh55ulMl.jpg
      http://store.thesims3.com/myWishlist.html?persona=lisasc360
      My stories on this site:
      https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1


    • GraceyManorGraceyManor Posts: 20,080 Member
      edited January 2019
      lisasc360 wrote: »
      It's down for maintenance today... :)
      https://forums.thesims.com/en_US/discussion/954891/the-sims-3-maintenance-january-30th-2019#latest

      I couldn't find that thread.I was looking in technical issues - store and didn't see it.Where was that thread? XD

      Edit: No wonder I didn't see it, I was in the wrong section.
      I thought it was my computer.Its been giving me troubles lately.
      Ugh, hope that doesn't mean they're getting ready to say goodbye to it.
      I need my studio lol.
      Gracey's CC Find Site
      https://graceymanorsims3.tumblr.com/
    • lisasc360lisasc360 Posts: 19,280 Member
      I got to the DD page but it's wonky as heck at the moment.
      uh55ulMl.jpg
      http://store.thesims3.com/myWishlist.html?persona=lisasc360
      My stories on this site:
      https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1


    • DootLikeASkeletonDootLikeASkeleton Posts: 506 Member
      I was freaked our because I was trying to download the CAW tool. It ended up in me almost throwing the keyboard. I was about to post on the help area, but then I saw the maintenance thing and I felt so stupid. :(
      You're supposed to look at the post, weirdo silly!
    • DootLikeASkeletonDootLikeASkeleton Posts: 506 Member
      Also, I have logged into the site before but it wants me to sign up again? And it won't even let me finish. I tried making a new account, but that didn't work either.
      You're supposed to look at the post, weirdo silly!
    • Shadow_AssassinShadow_Assassin Posts: 1,670 Member
      edited January 2019
      Today I can't download any item form store it said there's an error while download please check the log. The log said manifest server error and it hasn't any problem in yesterday. I also can't login in game it said my email or password invalid but I can confirm it's true and I can login the store
      I thought at first that my computer was virused...
      Entrance to the abyss
      sims.fandom.com/wiki/User:ShadeAssassin
      It's a scratch-off ticket
      There's a "_" in my usename. My usename is Shadow_Assassin, not ShadowAssassin or others

      Sometimes it's not me who talks to you, it's machine translation

      She/Her but you can call me as any pronouns
    • MeaganJoMeaganJo Posts: 4,343 Member
      I now have zero access to thesims3.com and zero access to my TS3 mypage. Is our region still down for maintenance?
    • lisasc360lisasc360 Posts: 19,280 Member
      Any word on when we should expect the site to be back up?
      uh55ulMl.jpg
      http://store.thesims3.com/myWishlist.html?persona=lisasc360
      My stories on this site:
      https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1


    • Zapix_Zapix_ Posts: 10 New Member
      Unfortunately, with autonomous enabled, EA support sims are busy doing other things it seems. If only they were clickable to make them repair this!
    • GraceyManorGraceyManor Posts: 20,080 Member
      edited January 2019
      Zapix_ wrote: »
      Unfortunately, with autonomous enabled, EA support sims are busy doing other things it seems. If only they were clickable to make them repair this!

      They're talking about maintenance to the website, not to the game.And the people who do the maintenance are actual people not sims.=)

      Edit: I don't remember commenting on this thread a MOD must have moved my topic.
      Gracey's CC Find Site
      https://graceymanorsims3.tumblr.com/
    • BreeMilesBreeMiles Posts: 8,909 Member
      Mine is back up and running now! <3
      VOwkE1u.jpg
      My Blog
      Share Your Newest Sims 4 Creation Thread
      My Gallery
      My TS4 Thread
      My Sims 3 Studio
    • DootLikeASkeletonDootLikeASkeleton Posts: 506 Member
      Still having issues. Location: Creston IA, USA. Is my region (Midwest, I assume) up running yet?
      You're supposed to look at the post, weirdo silly!
    • DootLikeASkeletonDootLikeASkeleton Posts: 506 Member
      Can you guys try to work just a bit faster? I really want to get the CAW tool and I can't.
      You're supposed to look at the post, weirdo silly!
    • Lexers615Lexers615 Posts: 1,214 Member
      It happenned many times in the past. TS3 and TS4 share the same server and it's a TS4 patchday today.
      My Studio
      My Traits: Socially Awkward / Artistic / Family Oriented / Hopelessly Romantic / Absent Minded
      Academic Trait: Adventurous
      Social Group Trait (Should I ever become "Nerd" enough): Computer Whiz
      ______
      “Instead of putting players in the role of Luke Skywalker, or Frodo Baggins, I'd rather put them in the role of George Lucas.” Will Wright
      "Anything that can go wrong will go wrong." Cpt. Edward A. Murphy Jr, USAF
      Exchange_zpsioa8tt1v.jpg
    • Zapix_Zapix_ Posts: 10 New Member
      > @Springfairy556 said:
      > They're talking about maintenance to the website, not to the game.And the people who do the maintenance are actual people not sims.=)

      ... So was I, as I've been unable to access the daily deals, and it's about to start messing me up if it doesn't come back soon.
    • Zapix_Zapix_ Posts: 10 New Member
      oh, speaking of which, it looks like it's up and working now. ^^
    • lisasc360lisasc360 Posts: 19,280 Member
      edited February 2019
      @EA_Mai, the site is back up for me but it is quite wonky.

      The pages look like this for me:
      a5GJPghl.png

      Edit to say that this is the way it looked last night as well after the site maintenance until the site went back down again today.
      uh55ulMl.jpg
      http://store.thesims3.com/myWishlist.html?persona=lisasc360
      My stories on this site:
      https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1


    • GraceyManorGraceyManor Posts: 20,080 Member
      Zapix_ wrote: »
      > @Springfairy556 said:
      > They're talking about maintenance to the website, not to the game.And the people who do the maintenance are actual people not sims.=)

      ... So was I, as I've been unable to access the daily deals, and it's about to start messing me up if it doesn't come back soon.

      Sorry.In your original post you said "EA Sims" and "If only they were clickable" So I assumed you were talking about in-game sims, as real life people aren't clickable XD(would be kind of funny if they were though, I'd force them to come fix it.)
      Gracey's CC Find Site
      https://graceymanorsims3.tumblr.com/
    • Zapix_Zapix_ Posts: 10 New Member
      > @Springfairy556 said:
      > Sorry.In your original post you said "EA Sims" and "If only they were clickable" So I assumed you were talking about in-game sims, as real life people aren't clickable XD(would be kind of funny if they were though, I'd force them to come fix it.)

      lol, that was kind of the point! They're autonomous and not clickable, so we had no control over the situation! ^^
      And who knows who EA hires, they could be SimBots and the store going down for hours was part of their evil plan!
      taking me literally can disastrous! :)

      i'm just glad the DDs are back up!
    • DootLikeASkeletonDootLikeASkeleton Posts: 506 Member
      I'd like to say that my login is STILL broken. I'll be on the EA help forums as LostInTheWind101 if you need me.
      You're supposed to look at the post, weirdo silly!
    • ShadowewolfeShadowewolfe Posts: 1 New Member
      The Sims 3 Store pages are up, but not the My Page, My Studio, My Friends, etc. I can't see or upload anything to the exchange either.
    • stepbot153stepbot153 Posts: 284 Member
      Hello,
      the images on the sims 3 store are not displaying properly. :(
      C6y3sJN.jpg
      My wishlist [x]
    • EA_MaiEA_Mai Posts: 1,800 EA Staff (retired)
      The work related to The Sims 3 servers hasn't finished yet. Please, don't worry, the weirdness you are seeing is to be expected.

      Clearing your browser cache and cookies may help with some of those symptoms you describe. However, please, don't be surprised if you still see the website, The Exchange, My Page, and/or The Sims 3 Store being unavailable or behaving strangely at times.

      We will let you know once maintenance is over and things should be back to normal.

      Zapix_ wrote: »
      Unfortunately, with autonomous enabled, EA support sims are busy doing other things it seems. If only they were clickable to make them repair this!
      I wonder if you were referring to me because I looked up and didn't see any plumbobs :smiley:. In any case, you wouldn't want me performing this task, my handiness skill is nowhere near high enough.
    • lisasc360lisasc360 Posts: 19,280 Member
      Thank you @EA_Mai for responding back to this issue. At least I know that I'm not going crazy and worrying about if this is the end of the site for us TS3 players... :)
      uh55ulMl.jpg
      http://store.thesims3.com/myWishlist.html?persona=lisasc360
      My stories on this site:
      https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1


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