Game doesn't start with single cc

jasmin2245

Hello there.
A friend of mine has a really big and annoying problem.
Her game was working fine until yesterday.
The game didn't start anymore so she tried to delete her mods, tray and save folder.
No matter which folder she puts back in the game doesn't start.

That's what she also tried:
Reinstalling the game, deleting the sims 4 folder so the game generates a new one.

The strange part is: No matter which single CC she puts in for testing, the game doesn't start up.
That CC, for example, was a skin. She even tried to test a new hairstyle (mesh included).
If a single CC is in the Mod folder, the game doesn't start up and she's pretty devastated.

If she tries to copy her saves folder back in, the game also doesn't start, same with tray folder and, as mentioned above, same with mods folder.

So what's going on?
That doesn't make any sense, eventhough everything worked before.
She didn't change anything, she saved the game and after that this all happened.

The drivers are all up-to-date.

rosemow

Hello.
Does the game start if there is only a fresh new sims 4 folder ?
Has she tried starting the game with only the mods folder removed? Was she able to start the game then?

Try shutting down the computer completely. Start the computer again, then log into Origin, and try to launch the game and see if that helps.
Try turning off origin in-game and see if that helps. To do that, go to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game

Repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair

Try uninstalling and reinstalling origin and see if that helps