Sims 3 crashing to desktop and DasmX86Dll.dll not found? «12...Next Go

BrittanyChick22

I have no idea why I'm having this issue all of sudden but now there's this new bug that has appeared. All I wanted to do was clean out my cc and start over but after reinstalling the game, the game now crashes before the window pops open. In the crash log I'm getting DasmX86Dll.dll not found and the game never use to crashed because of this. I've already googled it and look at whole bunch of posts on it but I can't find a solution for it. I managed to get the game to open a few times after reinstalling but after I exit it just ends up crashing and says DasmX86Dll.dll not found in the crash log. I'm already reinstalling the game but I don't know if this will help. Could anyone help me out this issue? Thanks.

igazor

I'm sorry that your having game crashing issues, but am afraid you are chasing down the wrong problem. The dll file missing error that the crash logs are fussing about appears on almost all of them. It's part of the crash log building procedure and it's always been flawed. Basically the crash log generator is reporting on its own reporting error, that has nothing to do with why your game would have crashed. Most of the time, there are some exceptions, the crash logs and accompanying memory dump files are useless anyway. All they usually tell us is that the game crashed (which we already knew).

Reinstalling the program from scratch is almost never necessary unless you have a new hard drive or had been tampering with the files down in Program Files (x86). And, in fact, it will often be unsuccessful unless you clean the Windows Registry in between the uninstall and the reinstall because otherwise remnants of the prior one can be left behind and get in the way of the program running. Piriform's CCleaner is a good tool for registry cleaning (the free version is fine).

With all of these reinstalls, are you still working with the same TS3 user game folder in Documents? If that folder stays in place during an uninstall and reinstall, it can become damaged. It would be better to pull it out if so and let a new form on the next attempted startup, then work with that one.

Beyond that, we're going to need to learn about your hardware and system to provide any meaningful assistance most likely. A dxdiag report might help.

How to run one: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information

What to do with it: If you send it up to pastebin.com and provide a link, then we will be able to read it.

BrittanyChick22

igazor wrote: »

I'm sorry that your having game crashing issues, but am afraid you are chasing down the wrong problem. The dll file missing error that the crash logs are fussing about appears on almost all of them. It's part of the crash log building procedure and it's always been flawed. Basically the crash log generator is reporting on its own reporting error, that has nothing to do with why your game would have crashed. Most of the time, there are some exceptions, the crash logs and accompanying memory dump files are useless anyway. All they usually tell us is that the game crashed (which we already knew).

Reinstalling the program from scratch is almost never necessary unless you have a new hard drive or had been tampering with the files down in Program Files (x86). And, in fact, it will often be unsuccessful unless you clean the Windows Registry in between the uninstall and the reinstall because otherwise remnants of the prior one can be left behind and get in the way of the program running. Piriform's CCleaner is a good tool for registry cleaning (the free version is fine).

With all of these reinstalls, are you still working with the same TS3 user game folder in Documents? If that folder stays in place during an uninstall and reinstall, it can become damaged. It would be better to pull it out if so and let a new form on the next attempted startup, then work with that one.

Beyond that, we're going to need to learn about your hardware and system to provide any meaningful assistance most likely. A dxdiag report might help.

How to run one: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information

What to do with it: If you send it up to pastebin.com and provide a link, then we will be able to read it.

Thank you for replying, yes I ran a cc cleane, clean registry and did dixdiag

igazor

Sorry, not sure what "did" dxdiag means. It's an up to the minute report on the state of your hardware and its drivers. Just running it doen't accomplish anything, it's an information dump. I was asking if we could please read the report it produces.

ScottDemon

DasmX86Dll.dll being missing doesn't mean anything that was set in place for EA's programmers in their testing environment for error reporting and became useless after the game went retail https://nonasims.wordpress.com/2013/03/16/crash-to-desktop-dasmx86dll-dll-not-found/

*Edit*
And it has nothing to do with the Crash Log Analyzer reporting it's own error it's reporting a missing .dll that EA forgot to remove references for.

BrittanyChick22

igazor wrote: »

Sorry, not sure what "did" dxdiag means. It's an up to the minute report on the state of your hardware and its drivers. Just running it doen't accomplish anything, it's an information dump. I was asking if we could please read the report it produces.

yes sorry is it okay to post it here?

BrittanyChick22

BrittanyChick22 wrote: »

igazor wrote: »

Sorry, not sure what "did" dxdiag means. It's an up to the minute report on the state of your hardware and its drivers. Just running it doen't accomplish anything, it's an information dump. I was asking if we could please read the report it produces.

yes sorry is it okay to post it here?

sorry never really done this before

igazor

ScottDemon wrote: »

DasmX86Dll.dll being missing doesn't mean anything that was set in place for EA's programmers in their testing environment for error reporting and became useless after the game went retail https://nonasims.wordpress.com/2013/03/16/crash-to-desktop-dasmx86dll-dll-not-found/

*Edit*
And it has nothing to do with the Crash Log Analyzer reporting it's own error it's reporting a missing .dll that EA forgot to remove references for.

I never said anything at all about CLA, that was never even mentioned. I was talking about the game's own internal crash reporting mechanism tripping over a dll that it still thinks should be present. Thanks, but there was really no need to correct me because we were both saying the same things in a different way.

BrittanyChick22 wrote: »

yes sorry is it okay to post it here?

If you go to pastebin.com, you can paste the entire full report in up there and you will get a link to it that you can provide here for others to read it.

Yes, you can paste the report in here in the thread instead, but you will have to do it section by section in many responses because it will be far too long to fit into one.

phoebebebe13

BrittanyChick22 wrote: »

igazor wrote: »

Sorry, not sure what "did" dxdiag means. It's an up to the minute report on the state of your hardware and its drivers. Just running it doen't accomplish anything, it's an information dump. I was asking if we could please read the report it produces.

yes sorry is it okay to post it here?

Yes. There is no personal info in it. It just gives info on all your computer hardware, Driver updates etc. This will help eliminate if you possibly have a hardware or windows software issue contributing to your game crashing.

BrittanyChick22

igazor wrote: »

ScottDemon wrote: »

DasmX86Dll.dll being missing doesn't mean anything that was set in place for EA's programmers in their testing environment for error reporting and became useless after the game went retail https://nonasims.wordpress.com/2013/03/16/crash-to-desktop-dasmx86dll-dll-not-found/

*Edit*
And it has nothing to do with the Crash Log Analyzer reporting it's own error it's reporting a missing .dll that EA forgot to remove references for.

I never said anything at all about CLA, that was never even mentioned. I was talking about the game's own internal crash reporting mechanism tripping over a dll that it still thinks should be present. Thanks, but there was really no need to correct me because we were both saying the same things in a different way.

BrittanyChick22 wrote: »

yes sorry is it okay to post it here?

If you go to pastebin.com, you can paste the entire full report in up there and you will get a link to it that you can provide here for others to read it.

Yes, you can paste the report in here in the thread instead, but you will have to do it section by section in many responses because it will be far too long to fit into one.

okay thank you..just a minute

ScottDemon

igazor wrote: »

ScottDemon wrote: »

DasmX86Dll.dll being missing doesn't mean anything that was set in place for EA's programmers in their testing environment for error reporting and became useless after the game went retail https://nonasims.wordpress.com/2013/03/16/crash-to-desktop-dasmx86dll-dll-not-found/

*Edit*
And it has nothing to do with the Crash Log Analyzer reporting it's own error it's reporting a missing .dll that EA forgot to remove references for.

I never said anything at all about CLA, that was never even mentioned. I was talking about the game's own internal crash reporting mechanism tripping over a dll that it still thinks should be present. Thanks, but there was really no need to correct me because we were both saying the same things in a different way.

Oops after re-reading I did mistakenly think you where talking about CLA sorry

BrittanyChick22

Okay I pasted it here, heres the link: https://pastebin.com/HrXh26x7

BrittanyChick22

igazor wrote: »

Sorry, not sure what "did" dxdiag means. It's an up to the minute report on the state of your hardware and its drivers. Just running it doen't accomplish anything, it's an information dump. I was asking if we could please read the report it produces.

Okay I pasted it here, heres the link: https://pastebin.com/HrXh26x7

phoebebebe13

You need to update your video driver . http://nvidia.com/Download/index.aspx

Are you using vsync? Is your fps capped at 60?

Have you cleaned your tower of dust? Have you had any heating issues with this computer?

you do have an older processor. Did you add the GTX 950 to this computer? What is your power supply? Did you upgrade your power supply when adding the GTX 950?

igazor

Vsync and frame rates are also what popped out at me. If the Nvidia Control Panel was set up to cap the frame rate and force vsync prior, that may have all become undone as a result of the uninstalls and reinstalls and might need to be set up again. And the game would always have to be in full screen (not windowed) mode unless a different tool was used like Nvidia Inspector, which also might need to be set up again.

The second thing is that the OP might be suffering from side-effects of the recent Win 10 Creators Update, which can get in the way of the above among other things. For many players its effects need to be switched off for older games like TS3 (and many newer ones).
http://forums.thesims.com/en_US/discussion/comment/15902876/#Comment_15902876

BrittanyChick22

phoebebebe13 wrote: »

You need to update your video driver . http://nvidia.com/Download/index.aspx

Are you using vsync? Is your fps capped at 60?

Have you cleaned your tower of dust? Have you had any heating issues with this computer?

you do have an older processor. Did you add the GTX 950 to this computer? What is your power supply? Did you upgrade your power supply when adding the GTX 950?

I bought the computer with the GTX 950, no I don't believe I had had any heating since my pc has a really good fan that keeps it cool.

BrittanyChick22

igazor wrote: »

Vsync and frame rates are also what popped out at me. If the Nvidia Control Panel was set up to cap the frame rate and force vsync prior, that may have all become undone as a result of the uninstalls and reinstalls and might need to be set up again. And the game would always have to be in full screen (not windowed) mode unless a different tool was used like Nvidia Inspector, which also might need to be set up again.

The second thing is that the OP might be suffering from side-effects of the recent Win 10 Creators Update, which can get in the way of the above among other things. For many players its effects need to be switched off for older games like TS3 (and many newer ones).
http://forums.thesims.com/en_US/discussion/comment/15902876/#Comment_15902876

Oo window mode is what i usually play in but ill give it a shot. As for Vsync do I need to have all that on or off?

phoebebebe13

BrittanyChick22 wrote: »

phoebebebe13 wrote: »

You need to update your video driver . http://nvidia.com/Download/index.aspx

Are you using vsync? Is your fps capped at 60?

Have you cleaned your tower of dust? Have you had any heating issues with this computer?

you do have an older processor. Did you add the GTX 950 to this computer? What is your power supply? Did you upgrade your power supply when adding the GTX 950?

I bought the computer with the GTX 950, no I don't believe I had had any heating since my pc has a really good fan that keeps it cool.

Was the computer used when you bought it? It does have a low end older processor compared to the video card . Do you know what the power supply is? You only have one fan?

Follow @igazor instructions to make sure your FPS is capped. If this does not solve your crashing we can check other things.

igazor

BrittanyChick22 wrote: »

igazor wrote: »

Vsync and frame rates are also what popped out at me. If the Nvidia Control Panel was set up to cap the frame rate and force vsync prior, that may have all become undone as a result of the uninstalls and reinstalls and might need to be set up again. And the game would always have to be in full screen (not windowed) mode unless a different tool was used like Nvidia Inspector, which also might need to be set up again.

The second thing is that the OP might be suffering from side-effects of the recent Win 10 Creators Update, which can get in the way of the above among other things. For many players its effects need to be switched off for older games like TS3 (and many newer ones).
http://forums.thesims.com/en_US/discussion/comment/15902876/#Comment_15902876

Oo window mode is what i usually play in but ill give it a shot. As for Vsync do I need to have all that on or off?

Vsync set to On or Adaptive (whichever one works). On the Nvidia Control Panel, a profile needs to be set up for TS3.exe (for Patch 1.69, I believe this is the one you are on with the Origin tie-in) as shown under the first spoiler here:
http://forums.thesims.com/en_US/discussion/comment/15940743/#Comment_15940743

To check the fps rate you are getting in-game (once you can actually get into the game that is), Ctrl+Shift+C to bring up the cheats console, then type fps on (enter). As you play and move the game camera around, the displayed rate should not exceed the refresh rate of your monitor. That's 60 Hz, so 60 fps. To make the display go away, cheats console again and fps off (enter).

BrittanyChick22

phoebebebe13 wrote: »

You need to update your video driver . http://nvidia.com/Download/index.aspx

Are you using vsync? Is your fps capped at 60?

Have you cleaned your tower of dust? Have you had any heating issues with this computer?

you do have an older processor. Did you add the GTX 950 to this computer? What is your power supply? Did you upgrade your power supply when adding the GTX 950?

I was using vsync, I had it on but i placed it back to adaptive

BrittanyChick22

O i like to add i did recently update my drivers and so far it says the drivers are up to date

phoebebebe13

BrittanyChick22 wrote: »

phoebebebe13 wrote: »

You need to update your video driver . http://nvidia.com/Download/index.aspx

Are you using vsync? Is your fps capped at 60?

Have you cleaned your tower of dust? Have you had any heating issues with this computer?

you do have an older processor. Did you add the GTX 950 to this computer? What is your power supply? Did you upgrade your power supply when adding the GTX 950?

I was using vsync, I had it on but i placed it back to adaptive

Have you tested to make sure it's working? use cheat testingcheatsenabled true, hit enter and then use cheat fps on . Your Fps will show up in the upper part of the screen while your in game. Does it read 60?

BrittanyChick22

phoebebebe13 wrote: »

BrittanyChick22 wrote: »

phoebebebe13 wrote: »

You need to update your video driver . http://nvidia.com/Download/index.aspx

Are you using vsync? Is your fps capped at 60?

Have you cleaned your tower of dust? Have you had any heating issues with this computer?

you do have an older processor. Did you add the GTX 950 to this computer? What is your power supply? Did you upgrade your power supply when adding the GTX 950?

I was using vsync, I had it on but i placed it back to adaptive

Have you tested to make sure it's working? use cheat testingcheatsenabled true, hit enter and then use cheat fps on . Your Fps will show up in the upper part of the screen while your in game. Does it read 60?

i can't get in game cause the it crashes before the window pops up but if i getting working then I will certainly do that.

ScottDemon

BrittanyChick22 wrote: »

phoebebebe13 wrote: »

BrittanyChick22 wrote: »

phoebebebe13 wrote: »

You need to update your video driver . http://nvidia.com/Download/index.aspx

Are you using vsync? Is your fps capped at 60?

Have you cleaned your tower of dust? Have you had any heating issues with this computer?

you do have an older processor. Did you add the GTX 950 to this computer? What is your power supply? Did you upgrade your power supply when adding the GTX 950?

I was using vsync, I had it on but i placed it back to adaptive

Have you tested to make sure it's working? use cheat testingcheatsenabled true, hit enter and then use cheat fps on . Your Fps will show up in the upper part of the screen while your in game. Does it read 60?

i can't get in game cause the it crashes before the window pops up but if i getting working then I will certainly do that.

Are you using mods? If you are maybe one of them is causing the crash.

BrittanyChick22

ScottDemon wrote: »

BrittanyChick22 wrote: »

phoebebebe13 wrote: »

BrittanyChick22 wrote: »

phoebebebe13 wrote: »

You need to update your video driver . http://nvidia.com/Download/index.aspx

Are you using vsync? Is your fps capped at 60?

Have you cleaned your tower of dust? Have you had any heating issues with this computer?

you do have an older processor. Did you add the GTX 950 to this computer? What is your power supply? Did you upgrade your power supply when adding the GTX 950?

I was using vsync, I had it on but i placed it back to adaptive

Have you tested to make sure it's working? use cheat testingcheatsenabled true, hit enter and then use cheat fps on . Your Fps will show up in the upper part of the screen while your in game. Does it read 60?

i can't get in game cause the it crashes before the window pops up but if i getting working then I will certainly do that.

Are you using mods? If you are maybe one of them is causing the crash.

I do use mods but it was crashing even when I had taken my mods/saves out

ScottDemon

What version of Windows do you have 7, 8, 8.1, 10.
If you have Win 10 did you upgrade to 1709 and if so from which version 1607 or 1703.
I remember when my computer updated from 1607 to 1703 that when I uninstalled the Sims 3 and tried to reinstall it the game wouldn't load up anymore. I wouldn't be surprised if the same thing happens when updating to 1709.