HELP - my sims faces are suddenly looking like this!!! «12...Next Go

StarSarah

Anyone else have this problem?



I know its because of a mod/cc but i have so many i am losing the will to live thinking of how i will have to test all of them. Did you have this problem and know which mod to attribute it from? Please help? xx

rosemow

Hello
Because you have a lot of mods/cc, use the 50/50 method. Put half of your mods/cc into the mods folder then start the game and see if the issue is still there. If the issue is not there, then you know that those items work okay with the game. Then you can test the other half of your cc/mods.
If the issue is still there with the first half, you will need to keep testing them to see what is causing the problem. Then you will need to test the second half of your cc/mods too.

You may also be missing the original meshes for the cc.

littlemissgogo

Are you using the eyelash removal mod? That might the cause if so. Go to the modder's site for a fresh copy and replace the one in your current folder. That should do the trick but if not I believe that modder has info to follow. Otherwise, not sure what could be the precise cause of this glitch!

StarSarah

littlemissgogo wrote: »

Are you using the eyelash removal mod? That might the cause if so. Go to the modder's site for a fresh copy and replace the one in your current folder. That should do the trick but if not I believe that modder has info to follow. Otherwise, not sure what could be the precise cause of this glitch!

OMG that was the one!! Thank you sooooo much! Literally saved my soul xx

rosemow

It is great that you have found the cause of your issue

simmercat15

Hello! I have no idea if I'm going to have luck in replying to this since this is from a few months ago BUT I really need help on fixing this problem.
I tried removing the eyelash removal mod first and it didn't work. I removed all the mods and it didn't work. I resetted my Sims folder and IT STILL DIDN'T WORK. It already annoyed me when it only affected townies, but now my couple had a little girl and her face is missing and I simply can't stand it. Please help!! :s

rosemow

simmercat15 wrote: »

Hello! I have no idea if I'm going to have luck in replying to this since this is from a few months ago BUT I really need help on fixing this problem.
I tried removing the eyelash removal mod first and it didn't work. I removed all the mods and it didn't work. I resetted my Sims folder and IT STILL DIDN'T WORK. It already annoyed me when it only affected townies, but now my couple had a little girl and her face is missing and I simply can't stand it. Please help!!

Hello @simmercat15
Try moving your whole sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" or " options " file and the "saves" , "screenshots" "tray" and the "custom music " folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.
Don’t copy back your old mods folder. Then load the game, and test to see if the issues remain.

mariahedsell

Im having this issue as well ive done everything i know how to do to. ive removed my whole mods folder ive reset my sims4 file ive repaired my game. im just not sure whats wrong.

rosemow

mariahedsell wrote: »

Im having this issue as well ive done everything i know how to do to. ive removed my whole mods folder ive reset my sims4 file ive repaired my game. im just not sure whats wrong.

Hello
If you have the MC Command Center mod, click on the sim,. Then click on MCCC > MC Dresser > Outfit Commands > Clean Outfits
See if that helps the issue

mariahedsell

Tried using MCCC to clean outfits still didnt work..sigh

rosemow

mariahedsell wrote: »

Tried using MCCC to clean outfits still didnt work..sigh

Hello
Is this issue affecting all the sims in your game, or only certain ones?
Try starting a fresh new save game and see if the issue occurs in that new save game also.

mariahedsell

So i uninstalled my game. decided to not carry my save over at all just started the game fresh. and that still didnt fix the problem. it seems to be the sims that the game makes. the random sims with crazy names. my maids the mail persons. and random townies the game makes are the ones without faces. i dont seem to have a problem with townies i create or children sims have just the random generated townies. idk if that makes a difference im still not sure whats wrong.

rosemow

mariahedsell wrote: »

So i uninstalled my game. decided to not carry my save over at all just started the game fresh. and that still didnt fix the problem. it seems to be the sims that the game makes. the random sims with crazy names. my maids the mail persons. and random townies the game makes are the ones without faces. i dont seem to have a problem with townies i create or children sims have just the random generated townies. idk if that makes a difference im still not sure whats wrong.

Hello @mariahedsell
I am not sure if this may help but you could try installing Sims 4 studio tool, and running the batch fix to not allow cc on townies.
You need to register with the site to access the download page for the program but it is free.
http://sims4studio.com
http://sims4studio.com/board/6/download-sims-studio-open-version
(register with the site first before accessing the page )
After installing the program, click the tools label at the top of the screen, the batch fix options will be able to be accessed from the drop down menu. The batch fix is in the cas section. It may help to run the cas batch fix for the pets ep also,

Pamtastic72

littlemissgogo wrote: »

Are you using the eyelash removal mod? That might the cause if so. Go to the modder's site for a fresh copy and replace the one in your current folder. That should do the trick but if not I believe that modder has info to follow. Otherwise, not sure what could be the precise cause of this glitch!

This happened in my game and that was the exact cause.

mariahedsell

Could possibly be on to something. i batch fixed all my cc did a cc clean and got rid of everything i havent been using since before this started. then used mccc to delete all the sims that had missing faces and now im just having a random sim sit in a bar and wait for game generated townies to show up lol. ive had a few and they have faces. yay. but we will see. thank you for all your suggestions i had hit a wall. hopefully the problem is fixed.

rosemow

mariahedsell wrote: »

Could possibly be on to something. i batch fixed all my cc did a cc clean and got rid of everything i havent been using since before this started. then used mccc to delete all the sims that had missing faces and now im just having a random sim sit in a bar and wait for game generated townies to show up lol. ive had a few and they have faces. yay. but we will see. thank you for all your suggestions i had hit a wall. hopefully the problem is fixed.

You’re welcome

MarissaBee

Hey! I've been having this issue too. It first started when one of my Sims had a toddler without a face. Terrifying and hilarious but it's getting old now. It looks just like the pictures above. It's not affecting any of the sims I already made, only any new ones I try to make now. I first ran all the batch fixes on sims4studio, then I removed all of my cc and mods, I repaired the sims 4 through Orgin. After each of these attempts I restarted Sims but still it wasn't working. The one time it worked was when I removed my Sims 4 folder and restarted Sims. But once I put my files back in the problem came back. Anyone have any ideas?

rosemow

MarissaBee wrote: »

Hey! I've been having this issue too. It first started when one of my Sims had a toddler without a face. Terrifying and hilarious but it's getting old now. It looks just like the pictures above. It's not affecting any of the sims I already made, only any new ones I try to make now. I first ran all the batch fixes on sims4studio, then I removed all of my cc and mods, I repaired the sims 4 through Orgin. After each of these attempts I restarted Sims but still it wasn't working. The one time it worked was when I removed my Sims 4 folder and restarted Sims. But once I put my files back in the problem came back. Anyone have any ideas?

Hello @MarissaBee
Try moving your whole mods folder to the desktop.
Then delete the cache files
https://sims4.crinrict.com/en/2014/09/delete-cache-files/
Then start the game and test to see if that helps the issues. If it does help, then put your mods/CC back into the newly generated mods folder in the sims 4 folder one by one or in batches and testing the game after each one to see which is the cause of the problem.

Try also testing in a new save game and see if the issues remain.

jenegee

Hi, I'm sorry to be off topic but I can't start new discussions and don't know where else to ask, I'm having a face glitch issue where my sims in CAS have one side of their face wider than the other. I tried taking out my mods folder but the issue persisted. Has anyone experienced any similar?

rosemow

jenegee wrote: »

Hi, I'm sorry to be off topic but I can't start new discussions and don't know where else to ask, I'm having a face glitch issue where my sims in CAS have one side of their face wider than the other. I tried taking out my mods folder but the issue persisted. Has anyone experienced any similar?

Hello @jenegee
Try resetting your sims 4 folder, starting a new save game file, and testing to see if it also occurs there . To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
Start a new game and test to see if the issue is in that new save game.
Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.
Then test your old/current save game again.

jenegee

> @rosemow said:
> jenegee wrote: »
>
> Hi, I'm sorry to be off topic but I can't start new discussions and don't know where else to ask, I'm having a face glitch issue where my sims in CAS have one side of their face wider than the other. I tried taking out my mods folder but the issue persisted. Has anyone experienced any similar?
>
>
>
>
> Hello @jenegee
> Try resetting your sims 4 folder, starting a new save game file, and testing to see if it also occurs there . To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
> Start a new game and test to see if the issue is in that new save game.
> Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.
> Then test your old/current save game again.

Thanks I tried that. It seems to be one family that is affected due to the eye preset used by mother and two daughters, but I don't want to not use it because its the only one that looks right. I wish I could post pictures because I really could use another eye on this. I'm beginning to wonder if my eyes are playing tricks.

rosemow

jenegee wrote: »

> @rosemow said:
> jenegee wrote: »
>
> Hi, I'm sorry to be off topic but I can't start new discussions and don't know where else to ask, I'm having a face glitch issue where my sims in CAS have one side of their face wider than the other. I tried taking out my mods folder but the issue persisted. Has anyone experienced any similar?
>
>
>
>
> Hello @jenegee
> Try resetting your sims 4 folder, starting a new save game file, and testing to see if it also occurs there . To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated.
> Start a new game and test to see if the issue is in that new save game.
> Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder.
> Then test your old/current save game again.

Thanks I tried that. It seems to be one family that is affected due to the eye preset used by mother and two daughters, but I don't want to not use it because its the only one that looks right. I wish I could post pictures because I really could use another eye on this. I'm beginning to wonder if my eyes are playing tricks.

Hello @jenegee
Because you aren't a member yet, you can't post pictures that appear , but you can upload your pictures to a photo sharing site such as imgur , then right click the picture on the photo sharing site and copy/paste the image address link here,
I can then post the pictures for you
You will need though to replace the http in the address of the images with h.t.t.p as you are a new member and can’t post links.

jenegee

h.t.tp.s://imgur.com/a9cs2HQ

h.t.tps://imgur.com/vBTQA5Q

h.tt.ps://imgur.com/nV0wIqd

Thank you! It may just be the annoying perfectionist in me but to me they look like they have one eye slightly smaller than the other, I would greatly appreciate your opinion.

I had to add extra space before the s: as it wasn't letting me post

jenegee

Sorry ignore the last sentence of that

rosemow

jenegee wrote: »

Thank you! It may just be the annoying perfectionist in me but to me they look like they have one eye slightly smaller than the other, I would greatly appreciate your opinion.

I had to add extra space before the s: as it wasn't letting me post

rosemow

Hello @jenegee One eye does look a slight bit smaller than the other eye. If it is only affecting one family, it may be genetic.