Hi, I could use some help. I tried googling but I got totally lost in all the results.
warning: I know nothing about computers.
the issues while playing:
- computer randomly freezes, can't move mouse, can't do anything, have to force shut. (this happens every session)
- computer randomly restarts itself without warning (less frequently)
- lots of "sims freezing but time moves" moments
- stops responding a lot
it's almost unplayable because of this.
other issues:
- when starting computer, the screen goes black for some minutes and I can't use it. that can't be good right?
things I have tried:
- uninstalled things (my memory is just half used, that can't be the problem right?)
- updated my drivers (I THINK)
- deleted mods and cc
dxdiag
1 2
I really can't afford to upgrade anything right now, so any help/insight on this is very appreciated!
Comments
Make sure that the game is using your nvidia graphics card. This thread explains how to do that
http://forums.thesims.com/en_us/discussion/776882/sims-4-and-switchable-graphics-how-to-nvidia-amd
Try switching between 32 bit mode and 64 bit mode and see if one of the modes helps the issues more than the other
Go to Game Library in Origin . Right click on The Sims 4 picture.
Click on “Game Properties”. Click on Advanced Launch options.
Change the “When launching this Game” setting to “The Sims 4 32-bit”
Or change the “When launching this Game” setting to “The Sims 4 64-bit”
Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then copy back the "options.ini" or " options " file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
"Games Are Not The Place To Tell Stories, Games Are Meant To Let People Tell Their Own Stories"...Will Wright.
In dreams - I LIVE!
In REALITY, I simply exist.....
Their CPU is fine and they have enough ram. Op's video card is on the lower end with DDR3 vram. I agree with @luthienrising the case needs to be cleaned. OP may not have enough airflow or something might be wrong with the PSU
@lejoninna I would try cleaning out your case of dust. Having good airflow in your case is a must. Try lowing your in game resolution. Your video card is not designed to run games in 1080p resolution. Try 32 bit mode for the game. Lowering your game settings. Try windowed mode. You can even try checking off laptop mode in game options. You will have to play with the settings to see which may work for you. If none of this works, your Power supply may be failing. I would take your computer into a repair shop and have them check your computer
Monitor your temperatures when playing using this
http://www.cpuid.com/softwares/hwmonitor.html
And leave the program open while playing then close the game and check the MAX cpu temperature on all cores.
My second guess would be as said above.. power supply issue.
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