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I'm done playing.

«1
My game just doesn't work anymore I'm having so many problems with time glitches and it's giving me anxiety. I'm missing the most important stuff because glitches and it's not fair I don't want to start over! I had a day left for this stupid quest and I missed out on the prize >=[ this game is impossible now!
Let me in I got a heart of gold

L2Oe8ie.jpg

Comments

  • MingYangYoMingYangYo Posts: 362 Member
    edited January 2017
    Didn't say plum I said Stu....pid!!!
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • MingYangYoMingYangYo Posts: 362 Member
    edited January 2017
    Omg forget it what is this?! preschool -_-
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • Bluebeard45Bluebeard45 Posts: 3,408 Member
    It's not a PC game thus it will wonk out.It was designed as a cash cow and your not alone with issues.
    As of late the time has come to a snails pace.
  • SimGuruEmmaSimGuruEmma Posts: 118 SimGuru
    Hi @MingYangYo, if you're coming across any particular problems, don't hesitate to let me know or contact our support team. If you're able to describe what exactly is happening in your game I can certainly try my best to help you out there! Thanks :)
    Community Engagement Manager - The Sims FreePlay + The Sims Mobile - Firemonkeys and Maxis
  • ErpeErpe Posts: 5,872 Member
    It's not a PC game thus it will wonk out.It was designed as a cash cow and your not alone with issues.
    As of late the time has come to a snails pace.
    This type of online games are very often available in Windows App Store too as you can see on https://www.microsoft.com/en-us/store/games/windows The Sims Freeplay isn't there even though many have asked for it. But apparently EA just doesn't want Freeplay to be a PC game too because EA fears that Freeplay then would attract exactly the type of casual gamers who EA just hopes to attract to TS4 instead.

    TS4 is much more of a cash cow than the Sims Freeplay ever will be because at least the Sims Freeplay still gets new events all the time even though it already has toddlers, weather, pets and all the other things which most likely never will be available in TS4 even though TS4 is a much more expensive game to play ;)
  • cheifeagleeyecheifeagleeye Posts: 526 Member
    edited January 2017
    I will not buy into sims freePlay the reason is that if you have to start a new game again, you lose what you have brought and you have to buy it again thanks (that The VIP contents)
  • MotherOfDeerMotherOfDeer Posts: 13 New Member
    I got signed out of my game and I didn't save it to the cloud so when I had to sign back in I had lost a whole months of work and prizes but I guess it's not so much the games fault
  • ErpeErpe Posts: 5,872 Member
    I will not buy into sims freePlay the reason is that if you have to start a new game again, you lose what you have brought and you have to buy it again thanks (that The VIP contents)
    Why would you have to start a new game again?

    If your problem is about buying a new device then you don't have to start over. Just follow the instructions on https://help.firemonkeys.com.au/hc/en-us/articles/200827440-SFP-Cloud-Save to move your old game to your new device instead :)
  • Bluebeard45Bluebeard45 Posts: 3,408 Member
    Erie:
    The reason TS4 is expensive as you put it is do to the hardware needed to play but the game isn't expensive.
    A single expansion for TS4 will set you back around $40 or so but Freeplay could set you back $100 a day if you really get into it.But your getting more for your money from Freeplay then a single TS4 expansion.
    The imagination of the Freeplay team out shines the TS4 team.Just look at the difference with the pool stuff.
  • ErpeErpe Posts: 5,872 Member
    Erie:
    The reason TS4 is expensive as you put it is do to the hardware needed to play but the game isn't expensive.
    Try adding the price for the basegame and about 6 EPs, 6 GPs and 15 to 18 SPs to get the total price that people will end up with if they buy the whole game and then tell me that this isn't expensive for just one game ;)
    A single expansion for TS4 will set you back around $40 or so but Freeplay could set you back $100 a day if you really get into it.But your getting more for your money from Freeplay then a single TS4 expansion.
    The imagination of the Freeplay team out shines the TS4 team.Just look at the difference with the pool stuff.
    The Sims Freeplay is free to play if you want it to be and there actually aren't very good reasons to pay for anything. The only "price" you then has to pay is that you will see a few adds in the game which EA is paid to show us.

    But I agree that the Sims Freeplay can be even more expensive than TS4 if you are a billionaire who just want to use as much money as possible on ingame purchases because you don't have anything better to use all your money on.
  • MingYangYoMingYangYo Posts: 362 Member
    edited January 2017
    my sims turn blue when one is doing the cat walk hobby like legit zombie color. The timers stop when I go shopping, the vegetables can be harvested an hour after I start planting so I can just cancel because I collected money and they float in mid air. When I had Freeplay before I had the mall glitch. It's just something I play when on bed rest but it irks me :(
    Post edited by MingYangYo on
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • MingYangYoMingYangYo Posts: 362 Member
    edited January 2017
    Hi @MingYangYo, if you're coming across any particular problems, don't hesitate to let me know or contact our support team. If you're able to describe what exactly is happening in your game I can certainly try my best to help you out there! Thanks :)

    I did the extreme home quest and I know it had 2 days so I only got one day in when it expired :( I wanted the new hot tub. My sims with skin tone 1 turn pale when a sim is doing the catwalk hobby. Planting veggies glitch out from time to time it lets me collect money before the timer is up. My sims don't sit in chairs when they get home they float in the fridge and I just made the connection that when I'm shopping or changing an appearance the selected sims timer pauses.
    Post edited by MingYangYo on
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • MingYangYoMingYangYo Posts: 362 Member
    I will not buy into sims freePlay the reason is that if you have to start a new game again, you lose what you have brought and you have to buy it again thanks (that The VIP contents)

    I really started playing in October and I connected it to my gamer id so if I delete it , it should be backed up. If I start over I will lose stuff because of the pop up quest that's the downside though.
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • MingYangYoMingYangYo Posts: 362 Member
    I don't use real money in this game. I would like to but I don't want to.
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • MingYangYoMingYangYo Posts: 362 Member
    @SimGuruEmma I just saw that if a sim is standing behind the fairy lights they will go bald and I gave my toddler a bath tonight but the dad reset himself but the toddler was still bathing so he didn't sit on the tub like he usually does. The toddler gave themself a bath :o
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • SimGuruEmmaSimGuruEmma Posts: 118 SimGuru
    Hey @MingYangYo

    Ok, sounds like there's a bunch of different issues here, so give me a moment to break it down :)
    my sims turn blue when one is doing the cat walk hobby like legit zombie color.

    Does your entire Sim turn blue? Also does it only happen in that hobby? It does sound potentially like a graphical oddity, sometimes these happen when a device has been running too long and it uses up all it's functional memory and so odd things start appearing. There's nothing actually wrong with the game itself and the fix is very easy. All you need to do is save your game to the cloud, then turn your device off then on again, and open the app again :)
    The timers stop when I go shopping
    I just made the connection that when I'm shopping or changing an appearance the selected sims timer pauses.

    Just to confirm, is this shopping at the mall in-game, or when you're in the online store screen?

    Also, is this the Sim's action timer if the Sim at the time is already in the middle of doing an action?
    the vegetables can be harvested an hour after I start planting so I can just cancel because I collected money and they float in mid air.

    Each vegetable has a different time associated to it (for example, bell peppers take 30 seconds but strawberries are 24 hours). Given that you've mentioned an hour, I'm guessing you're planting watermelons in your garden?

    What you're describing there, are you canceling the action while it's happening? The little Simoleon bubble should only float once they're done but if you've cancelled the 'action' while it's happening, it won't appear as there is nothing to collect.
    Planting veggies glitch out from time to time it lets me collect money before the timer is up.

    That shouldn't happen as it's on a strict timer, however could I just check with you that you haven't changed any date/time settings on your device?
    before I had the mall glitch.

    Yep, that's a known issue that we've worked on addressing. If you still have the issue in your game, please contact our support team and they can sort that out for you :)
    I did the extreme home quest and I know it had 2 days so I only got one day in when it expired
    That's strange, usually this happens if time and date settings have been changed however it has happened on occasion spontaneously. The development team are investigating this issue for future updates.
    My sims don't sit in chairs when they get home they float in the fridge

    This definitely sounds like a graphical hiccup and the turning your device off and on will help! (Note: I've seen this occurring more frequently on lower end devices, this is because they have a smaller amount of operating memory than some of the more recent devices)

    Thanks!




    Community Engagement Manager - The Sims FreePlay + The Sims Mobile - Firemonkeys and Maxis
  • MingYangYoMingYangYo Posts: 362 Member
    Hey @MingYangYo

    Ok, sounds like there's a bunch of different issues here, so give me a moment to break it down :)
    my sims turn blue when one is doing the cat walk hobby like legit zombie color.

    Does your entire Sim turn blue? Also does it only happen in that hobby? It does sound potentially like a graphical oddity, sometimes these happen when a device has been running too long and it uses up all it's functional memory and so odd things start appearing. There's nothing actually wrong with the game itself and the fix is very easy. All you need to do is save your game to the cloud, then turn your device off then on again, and open the app again :)
    The timers stop when I go shopping
    I just made the connection that when I'm shopping or changing an appearance the selected sims timer pauses.

    Just to confirm, is this shopping at the mall in-game, or when you're in the online store screen?

    Also, is this the Sim's action timer if the Sim at the time is already in the middle of doing an action?
    the vegetables can be harvested an hour after I start planting so I can just cancel because I collected money and they float in mid air.

    Each vegetable has a different time associated to it (for example, bell peppers take 30 seconds but strawberries are 24 hours). Given that you've mentioned an hour, I'm guessing you're planting watermelons in your garden?

    What you're describing there, are you canceling the action while it's happening? The little Simoleon bubble should only float once they're done but if you've cancelled the 'action' while it's happening, it won't appear as there is nothing to collect.
    Planting veggies glitch out from time to time it lets me collect money before the timer is up.

    That shouldn't happen as it's on a strict timer, however could I just check with you that you haven't changed any date/time settings on your device?
    before I had the mall glitch.

    Yep, that's a known issue that we've worked on addressing. If you still have the issue in your game, please contact our support team and they can sort that out for you :)
    I did the extreme home quest and I know it had 2 days so I only got one day in when it expired
    That's strange, usually this happens if time and date settings have been changed however it has happened on occasion spontaneously. The development team are investigating this issue for future updates.
    My sims don't sit in chairs when they get home they float in the fridge

    This definitely sounds like a graphical hiccup and the turning your device off and on will help! (Note: I've seen this occurring more frequently on lower end devices, this is because they have a smaller amount of operating memory than some of the more recent devices)

    Thanks!




    My sims turn a grey bluish color when one is walking the runway like all of my sims with the first skin tone. Not the online store but when I'm shopping in the mall and then I set an outfit on a sim that sim will be behind because I guess it pauses? I think that's what's happening. No the timer is way behind like I make 9 sims plant beans and when I set a new outfit using the costume store I go back to find the sim who's outfit I changed stuck like 2 hours behind but I'm not in the wardrobe that long. I made 2 sims plant zucchinis while I took a nap and I woke up to a notification going off at only about 40 minutes in saying they were ready to be harvested,sure enough the bubbles let me collect but I canceled that action because I know if I let them continue until time is up there will be nothing to collect it happened before.Yes I didn't change the date.The mall was in my other game I uninstalled at the time :o. I have a new galaxy tab that I turn off every night :o thank you for responding I'm still playing the game I just got a little frustrated lol
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • SimGuruEmmaSimGuruEmma Posts: 118 SimGuru
    edited January 2017
    Hey @MingYangYo, ok it sounds like there's going to need to be some investigation done by one of our support experts who can look into your player data to see what's going on.

    If you could please send us a help request that'd be fantastic :) You can do so via this link - http://bit.ly/EAFMhelp and fill out in as much detail as you can. Really appreciate you reaching out about this!

    Oh, PS: Once you've submitted and confirmed your ticket, let me know what your help request reference number is!
    Community Engagement Manager - The Sims FreePlay + The Sims Mobile - Firemonkeys and Maxis
  • MingYangYoMingYangYo Posts: 362 Member
    Hey @MingYangYo, ok it sounds like there's going to need to be some investigation done by one of our support experts who can look into your player data to see what's going on.

    If you could please send us a help request that'd be fantastic :) You can do so via this link - http://bit.ly/EAFMhelp and fill out in as much detail as you can. Really appreciate you reaching out about this!

    Oh, PS: Once you've submitted and confirmed your ticket, let me know what your help request reference number is!

    Will do I'll be right back :)!
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • MingYangYoMingYangYo Posts: 362 Member
    @SimGuruEmma my number is 440881
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • SimGuruEmmaSimGuruEmma Posts: 118 SimGuru
    MingYangYo wrote: »
    @SimGuruEmma my number is 440881

    Thanks! Looks like one of our support specialists is already in touch with you on your ticket :)
    Community Engagement Manager - The Sims FreePlay + The Sims Mobile - Firemonkeys and Maxis
  • MingYangYoMingYangYo Posts: 362 Member
    MingYangYo wrote: »
    @SimGuruEmma my number is 440881

    Thanks! Looks like one of our support specialists is already in touch with you on your ticket :)

    : D also while playing last night I noticed the long hair with bangs disappears behind the break room door at the hospital lol
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • SimGuruEmmaSimGuruEmma Posts: 118 SimGuru
    edited January 2017
    MingYangYo wrote: »
    MingYangYo wrote: »
    @SimGuruEmma my number is 440881

    Thanks! Looks like one of our support specialists is already in touch with you on your ticket :)

    : D also while playing last night I noticed the long hair with bangs disappears behind the break room door at the hospital lol

    O.o I can't personally explain it right this moment but it sounds like something quite odd is happening in your specific game, and I wish I knew what it was so I could help! ><
    Community Engagement Manager - The Sims FreePlay + The Sims Mobile - Firemonkeys and Maxis
  • MingYangYoMingYangYo Posts: 362 Member
    MingYangYo wrote: »
    MingYangYo wrote: »
    @SimGuruEmma my number is 440881

    Thanks! Looks like one of our support specialists is already in touch with you on your ticket :)

    : D also while playing last night I noticed the long hair with bangs disappears behind the break room door at the hospital lol

    O.o I can't personally explain it right this moment but it sounds like something quite odd is happening in your specific game, and I wish I knew what it was so I could help! ><

    It's okay I like the game and I've been playing games for years so I know sometimes glitches can happen :D I'm still having fun!
    Let me in I got a heart of gold

    L2Oe8ie.jpg
  • SeraQueenSeraQueen Posts: 2 New Member
    @SimGuruEmma hey, can i ask something. I have a bug in casting profession. The costumer and sim town market guy dont show bubble request, so i cant get the tolen for the event. How do I fix this? Thankyou...
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