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Welcome SimGuruNick and SimGuruArvin
LosaruTaiyo
Posts: 10,807 Member
I noticed a new Guru earlier today and after checking twitter, it seems there are some new people on staff. I don't know if this is the place to put this, but I just wanted to say welcome @SimGuruNick and @SimGuruArvin . While I don't fully understand what your positions are, you do deserve warm welcomes nonetheless.
Thank you,
Losaru
ADDED:
Thank you @QDog for sharing this:
Thank you,
Losaru
ADDED:
Thank you @QDog for sharing this:
Welcome!!
According to SimGuruDrake:SimGuruDrake wrote: »
We recently welcomed @SimGuruArvin and @SimGuruNick who work on our Live Ops team. Whenever a user is experiencing an issue in their game and reports it here on the forums (or on social media) I report it to their team and they start investigating. Though they could explain their jobs much better than I can
I have no memory of this place. Time to start anew I guess
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Comments
According to SimGuruDrake:
Their QA People.
I have no memory of this place. Time to start anew I guess
QA are beta testers typically. These seem like more informed customer support reps.
I think we can send you guys lots to do
Happy Simming Tori
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@SimGuruArvin
What's the toddler situation looking like?
Welcome, new gurus. This is what you have to look forward to, all day every day.
Thank you so much for the warm welcome!
As Drake mentioned, Arvin and I are part of the Live Ops QA team. QA stands for Quality Assurance, which means we're part of the testing team. And Live Ops means that we work on the "Live" build, the version of the game you all are currently playing. This would be as opposed to a "DevQA" team member, who works on a product still in development.
We have a whole host of responsibilities, but let me see if I can sum them up nicely:
1. We strive to track and organize bugs and issues that you report. We then try to reproduce the issue on our own, narrow down when exactly it was introduced, figure out how many people it's affecting, and write a separate report that goes to the people who do the actual fixing. We sit right next to the people doing the fixing, so we're able to accurately describe in-person some of the more complex bugs when we need to.
2. We track and organize crashes. Any time you crash, if you have Share User Data enabled in your Game Options, the data gets uploaded to us, and we're able to enter reports and hopefully get those crashes fixed!
3. We run all sorts of tests and checks for every game update released, and server maintenance. Server maintenance is when you notice the Gallery go down for an hour or so, while we’re doing repairs.
4. We run tests on candidates for Maxis Favorites on the Gallery (you can see what goes into testing Maxis Favs here)
I'm sure I'm missing something, but that seems like a good summary! You can think of us as @SimGuruJanitor's detective unit. Or bug assassination squad.
As far as my own background, I’ve been working in QA on The Sims PC for more than 8 years now. My very first project was IKEA Home Stuff! This is my first opportunity to reach out to the community, and I can’t begin to tell you how excited I am!
And in case anyone asks, we are not allowed to talk about future content. I CAN confirm for you though, whether or not QA is aware of your issue, and can reproduce it on our own end. If we can't reproduce the issue, or have questions, expect us to reach out for your help and/or save files!
We've always relied on the Community team (people like the fabulous @SimGuruDrake) to reach out for info on bugs, and I'm sure you're used to seeing replies of "I've passed this on to our QA team." Arvin and I (and @SimQARobo, our comrade-in-arms) won’t be lurking behind the scenes anymore, we will be asking you directly from now on
-SimGuruNick
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
My Gallery Page https://tinyurl.com/Roseymow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
Really glad to have you guys.
Knowing what is actually a bug and what you guys are aware of and what not will be very helpful.
Always happy to help out and it will help me keeping the compiled list current
Please do not send me PMs/post on my wall if you're looking for help. I can't attend to those. You can find me at AnswerHQ.
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https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1
Welcome.
Welcome, hope you love it here.
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new: https://simsworkshop.net/members/g1g2.1032/
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you may know me as g1g2
P.S. When I go to cas.fulleditmode and change one of the traits, the new trait seems watered down - not as many whims