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Hey, guys. Newly built computer having trouble running Sims 2 Ultimate Collection
Emily4331
Posts: 10,850 Member
in The Sims 2
So last night I installed TS2UC, but today when I go to run it I get this error:
"A required security module cannot be activated.
This program cannot be executed (8016)."
I have tried this as recommended in an ea help article I found on the topic:
1 - Open the command line by clicking on the Start menu button and then selecting the "Run..." option.
2 - Type cmd and press Enter.
3 - Type in rd /s "%APPDATA%\SecuROM" and press Enter.
4 - Answer Y to the Y/N question and press Enter again to complete the process.
But when I do that, it just tells me that it can't find the file specified.
So I also tried running the program in compatibility mode for every version of windows that I possibly can and I still get the error.
So I have read that in some cases this is caused by Intel Skylake processors (mine is Intel Core i5-6600K, which I have confirmed is a Skylake one) and that updating my BIOS would be a good next step. Just wondering if that's my only option. It's not the end of the world if it is, but I would have to wait longer until my brother is home to help me fix that. Thanks for any info you can give me, in advance!
"A required security module cannot be activated.
This program cannot be executed (8016)."
I have tried this as recommended in an ea help article I found on the topic:
1 - Open the command line by clicking on the Start menu button and then selecting the "Run..." option.
2 - Type cmd and press Enter.
3 - Type in rd /s "%APPDATA%\SecuROM" and press Enter.
4 - Answer Y to the Y/N question and press Enter again to complete the process.
But when I do that, it just tells me that it can't find the file specified.
So I also tried running the program in compatibility mode for every version of windows that I possibly can and I still get the error.
So I have read that in some cases this is caused by Intel Skylake processors (mine is Intel Core i5-6600K, which I have confirmed is a Skylake one) and that updating my BIOS would be a good next step. Just wondering if that's my only option. It's not the end of the world if it is, but I would have to wait longer until my brother is home to help me fix that. Thanks for any info you can give me, in advance!
1
Comments
Were you able to run it the day you installed it?
I didn't try the day I installed it. All I can say is that it ran on my laptop which is also Windows 10, but won't run on my desktop.
Good Luck!