Recently I've purchased The Sims 1 Complete Collection and I got really upset when I realized tha EA is being so neglect with the most successfull game that became this franchise so big.
I tried to register the game in my Origin Account, and as I imagined, the serial was not valid. So I started a chat in US Origin (I'm brazilian) and asked for help to register the game in my account.
In the begining I thought I would be successfull in this process, until the moment when the clerk said that the registration wouldn't be possible because the game is very old. I answered saying that Origin owns older games than The Sims 1 (SimCity 2000, Theme Hospital...), and the clerk was unable to explain the availablity of these games.
So then, I started observing my game and I realized that it was produced in 2008. I notified the clerk about this, about Sims 2 also. I got lots of criteria about the fact that "The Sims Complete Collection is too old", until the clerk guided me to create a topic in Origin forum about this question to call attention of the developers. Instantly I looked for it to find answers about my issue.
After I searched topics in forum, I thought about what the clerk has told me "all attention of the developers" e asked him about it. He said that a post in the forum could convince (or not) the developers to provide The Sims 1 in Origin.
He also offered me The Sims 2 Ultimate Collection (I already own this one), saying that it was better than TS1. I thought a little disrispect, once my first question was about how to register The Sims Complete Collection in my account.
After 3 hours chatting trying to understand why the game will not be available on Origin to date, I concluded what was mentioned at the beginning of the publication.
Since now... I'm a big fan of The Sims series and I am REALLY disapointed about the way EA treats this classic game that gave birth to everything we have today. :'(