There's really no telling. It could speed up and be done in an hour or it could take a day. Try to distract yourself with something else and come back to it later.
I went to the Origin website and clicked on EA Help. I filled out the various forms until I got a choice of what type of connection I wanted. I tried Live Chat once but got cut off. After that I chose phone call. They called me back within a minute or two. I talked to more than one over the next couple of days trying to solve different problems and almost all had strong accents of different types that made some difficult to understand but all we
Downloading it took ages, I don't know how many hours as I started the download when I went to bed, but when I woke up in the morning it was downloaded. But installing took about 30 mins.
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I have dyslexia so my grammar sucks.
Sim Story:
https://smfblog11.wordpress.com/
Simblr:
http://thestrangenessofstrangetown.tumblr.com/
It took me 2 hours. Side note: Starting up the game for the first time will stall but this is normal. It has to set up folders.
S3 simblr: http://simplysimming.tumblr.com/
S4 simblr: http://simlogic.tumblr.com/