Origin won't install??

LissyBomb3r

I had my computer reset about a month ago and have been trying to re-download Sims 4. I put in the disc, click on the "continue to install origin" button and nothing happens! I've tried to download it directly from he website, but that isn't working either... any suggestions?

Colton147147

Download Origin via online instead.
https://www.origin.com/en-us/store/

LissyBomb3r

> @Colton147147 said:
> Download Origin via online instead.

isn't working. any other suggestions?

rosemow

Hello.
Are you unable to install the origin program after you have downloaded it from the site? Try saving the download file to a place on your desktop , then try to install the program.

If you still have problems, try clean booting the computer then try installing origin.
http://help.ea.com/en/article/how-to-clean-boot-your-pc/

LissyBomb3r

> @rosemow said:
> Hello.
> Are you unable to install the origin program after you have downloaded it from the site? Try saving the download file to a place on your desktop , then try to install the program.
>
> If you still have problems, try clean booting the computer then try installing origin.

it wont download from the site. it said that it was unable to download, thanks for the help though =)

rosemow

Check to make sure that your anti virus or firewall programs are not stopping it from being downloaded.

LissyBomb3r

I had these issues the previous times I have had to re install the Origin, but I can't remember how I managed to download it...

rosemow

Shut down your computer completely. Then restart the computer, go to the origin site and try to download the program.
Check that you are trying to download the right version of origin, not the Mac version.

LissyBomb3r

Apologies for not replying sooner, but it isn't working after I restarted my computer twice...

rosemow

Hello.
Are you continuing to be unable to download the origin program file from the site? Or are you now able to download the file but not install it? Could you perhaps try downloading the program file using a diferent computer or internet access then transfer the file onto your simming computer, and install the origin program that way.