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Cannot register in Sims 4 Studio

CoffeeBeanPopcornCoffeeBeanPopcorn Posts: 1,587 Member
I tried registering in S4S, but my captcha cannot be seen. I couldn't install S4S without an account.

I tried in Chrome and Microsoft Edge.
I'm back!


  • CoffeeBeanPopcornCoffeeBeanPopcorn Posts: 1,587 Member
    I'm waiting...
    I'm back!
  • _orangemittens__orangemittens_ Posts: 512 Member
    Hi CoffeeBeanPopcorn, I'm sorry you're having trouble registering at Studio forums. I have sent you a personal message.
  • wolbergwolberg Posts: 1 New Member
    Hi, I have the same problem, cannot register. Please help?
  • _orangemittens__orangemittens_ Posts: 512 Member
    Hi @wolberg, I am sending you a PM about the issue.
  • LyricSimsz15LyricSimsz15 Posts: 12,892 Member
    I'm having the same issue. Is it cause i tried to sign up on mobile?
  • LyricSimsz15LyricSimsz15 Posts: 12,892 Member
    Sorry to post again, but i finally got the captcha to work. I Actually thought it showed up on the screen where you entered your email an stuff.

    But the verification email never sent. It's been nearly 8-9 hours. Nothing in my inbox or spam folder. I Can't recover it either, cause i was in incognito mode (i don't remember why). Do i need to sign up again? Can i use the same email address? Cause that's my only one.
  • _orangemittens__orangemittens_ Posts: 512 Member
    Hi LyricSimsz15, you can use the same email. Please make sure your service provider allows certain types of email. The only time before this I know of that the person did not receive the email the forum sent, was when their service provider was blocking some messages sent to them. If you continue to have issues, please post again or message me.
  • LyricSimsz15LyricSimsz15 Posts: 12,892 Member
    It worked and i got the email. Thanks for helping :)
  • _orangemittens__orangemittens_ Posts: 512 Member
    Excellent! I'm glad to hear it :)
  • xLolochenxLolochen Posts: 1 New Member
    Heey I have the same problem :(
  • _orangemittens__orangemittens_ Posts: 512 Member
    Hi @xLolochen, I'm sorry to hear you're having problems. I've sent you a message about the issue.
  • Nala21Nala21 Posts: 1 New Member
    I have the same problem...
  • AlyshiaSims4AlyshiaSims4 Posts: 1 New Member

    I am having the same issue as well
  • BonxieBonxie Posts: 5,082 Member
    edited December 2017

    You might tag @_orangemittens_ directly or post on her wall to get in contact with her. She's one of the S4S creators.
    Bonxie: Great Skua, stercorarius skua. Meet me on Fair Isle.
  • Ros7488Ros7488 Posts: 1 New Member
    Unfortunately I am having the same issue.. Tried chrome / firefox / edge browsers... adblockers / extensions turned off and still no luck... please, please help !!
  • nicolelovelynicolelovely Posts: 1 New Member
    @_orangemittens_ i am also having this issue. i've cleared cache, cookies, and disabled add ons.
  • lukeroselukerose Posts: 2 New Member
    hello, @_orangemittens_ ! i hate to bother you, but i have had the same problem with registration. please let me know at your convenience how i can fix it! thank you :blush:
  • iibabykitteniiiibabykittenii Posts: 2 New Member
    Why don't you post how to fix it, rather than messaging people individually? I'm also needing help, and it would be easier if someone could just click and see, rather than wait. Not trying to be rude, but I can't find help anywhere.
  • iibabykitteniiiibabykittenii Posts: 2 New Member
    It also feels like it would be easier for you too, especially if a lot of people ask for help. That way you aren't drowning in requests.
  • Bananas_45Bananas_45 Posts: 5,782 Member
    edited January 2018
    @iibabykittenii I am assuming that she probably needs personal info that she is not allowed to ask for on the forums because it appears that e-mails are involved. Please be patient and she will help you when she is able.
    Post edited by Bananas_45 on
  • simmerjess11simmerjess11 Posts: 2 New Member
    @_orangemittens_ I tried registering in S4S, but my captcha cannot be seen. I have also cleared all my browser's cache and cookies but to no avail. please help :'( :'(
  • 123nbahal123nbahal Posts: 11 New Member
    I also have the same problem. I cleared my cache and cookies and disabled my browser extensions on three browsers I tried to register on, but the captcha won't show up.
  • Cecilie99Cecilie99 Posts: 1 New Member
    I have the same problem
  • cerysr0secerysr0se Posts: 1 New Member
    Hi I have the same problem with the CAPTCHA not showing up
  • benedictpinbenedictpin Posts: 1 New Member
    me too, CAPTCHA not showing up.
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