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    Can I reinstall the sims4 without loosing my current households

    panthergirl2panthergirl2 Posts: 60 Member
    in PC - Technical Discussions
    I had some issues with my pc last night and had to refresh. First when I tried to run the sims4 there was an error so I tried to repair it, then it downloaded something but I still got the same error, don't remember error. Anyway, I figured I should reboot my computer maybe that would help and also earlier I had a windows update that I don't think finished and my computer couldn't recover, I had to do a refresh and all my apps are gone. So bottom line I'm reinstalling the game and I want to know will my old sims still be there or what?

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      phoebebebe13phoebebebe13 Posts: 19,400 Member
      Do you still have your sims folder in documents or did the game get wiped out? If yu still have your sims 4 folder in documents pull that to desktop, start the game and see if it will work. You can then replace the new sims 4 folder in documents with the one you pulled to desktop
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      panthergirl2panthergirl2 Posts: 60 Member
      Yes you mean the entire "The Sims 4" folder, yes I pulled it out but which specific folder has my sims in it? The game is still downloading. Thanks for the help. :smiley:
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      phoebebebe13phoebebebe13 Posts: 19,400 Member
      The sims 4 folder from documents will have your whole game Just replace the new sims 4 folder with the old one :D
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      panthergirl2panthergirl2 Posts: 60 Member
      cool, I know this is the sims 4 forum but do you know if that applies to the sims2 and the sims 3 also.
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      emmaningemmaning Posts: 3,407 Member
      Follow the advice you've already been given.
      Also I reckon the incomplete OS update accidently affected this.
      By any chance was it the 8 to 8.1 upgrade or the 8.1 & 7 to 10 upgrade?
      I suspect this may be the prob.
      feKqkxf.jpg

      My blog: ning's backlog
      Don't forget the forum rules are on the forum- go find 'em!
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      emmaningemmaning Posts: 3,407 Member
      Follow the advice you've already been given.
      Also I reckon the incomplete OS update accidently affected this.
      By any chance was it the 8 to 8.1 upgrade or the 8.1 & 7 to 10 upgrade?
      I suspect this may be the prob.
      feKqkxf.jpg

      My blog: ning's backlog
      Don't forget the forum rules are on the forum- go find 'em!
    • Options
      phoebebebe13phoebebebe13 Posts: 19,400 Member
      panthergirl2 wrote: »
      cool, I know this is the sims 4 forum but do you know if that applies to the sims2 and the sims 3 also.

      yes the same applies to the sims 3. Not sure about two since I never encountered this issue with two but maybe someone else can answer.
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      panthergirl2panthergirl2 Posts: 60 Member
      edited July 2015
      emmaning wrote: >>
      "By any chance was it the 8 to 8.1 upgrade or the 8.1 & 7 to 10 upgrade?
      I suspect this may be the prob."

      No it wasn't either upgrade, it was an update, at least I don't think so. I have 8.1 and it's still 8.1 so. Yes I think that probably caused it also.
    • Options
      phoebebebe13phoebebebe13 Posts: 19,400 Member
      emmaning wrote: »
      Follow the advice you've already been given.
      Also I reckon the incomplete OS update accidently affected this.
      By any chance was it the 8 to 8.1 upgrade or the 8.1 & 7 to 10 upgrade?
      I suspect this may be the prob.

      The windows 8 to 8.1 issue happened in Febuary and at the moment no one is being forced to 10

      Windows 8.1 just had a regular update
    • Options
      panthergirl2panthergirl2 Posts: 60 Member
      my new game loaded but when I put my old folder back in i got the same error about a file being corrupt.
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      panthergirl2panthergirl2 Posts: 60 Member
      yippy! I copied over the saved folder and now it loads with my families still in tact :smiley: :wink:
    • Options
      emmaningemmaning Posts: 3,407 Member
      phoebebebe13 wrote: »
      emmaning wrote: »
      Follow the advice you've already been given.
      Also I reckon the incomplete OS update accidently affected this.
      By any chance was it the 8 to 8.1 upgrade or the 8.1 & 7 to 10 upgrade?
      I suspect this may be the prob.

      The windows 8 to 8.1 issue happened in Febuary and at the moment no one is being forced to 10

      Windows 8.1 just had a regular update

      Yeh but by choice some may go to 10.
      feKqkxf.jpg

      My blog: ning's backlog
      Don't forget the forum rules are on the forum- go find 'em!
    • Options
      emmaningemmaning Posts: 3,407 Member
      panthergirl2 wrote: »
      emmaning wrote: >>
      "By any chance was it the 8 to 8.1 upgrade or the 8.1 & 7 to 10 upgrade?
      I suspect this may be the prob."

      No it wasn't either upgrade, it was an update, at least I don't think so. I have 8.1 and it's still 8.1 so. Yes I think that probably caused it also.

      Incomplete update = cause
      Ty for your answer :) now the issue is clearer :)
      feKqkxf.jpg

      My blog: ning's backlog
      Don't forget the forum rules are on the forum- go find 'em!
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