Downloaded lots not showing up in Sims 4 Gallery? «123...Next Go

1998leelee

okay so i recently downloaded a lot and it has a lot of cc inside it so i downloaded it and it came with 2 folders one with all the cc in it and then the other with the "tray" files so i put them where they needed to go. i went into my game and tried to look for it in the gallery i went to my library>advanced>custom content, there is nothing there. plz help.

1998leelee

if you want the to look at the files or something here is the link to the lot (http : // tanitas8.tumblr(dot)com / post /113162988721/ boston-loft-by-tanitas8-residential-lot-lot) maybe there's something in the files i missed idk.

rosemow

Hello.
You need to tick the box that says "include custom content" under the advanced section of the filter for the lot to show up in your my library section. Once you have ticked the box, then the lot should show up in your My Library section,

1998leelee

yeah i did that, maybe its just my game or the lot.

Sabby03

If it's in a folder, you have to open it and put what's in the folder in to the tray folder.

rosemow

For other simmers who are having the same issue, make sure that you have unzipped the cc folder and placed it in the mods folder. Then take the tray files out of the other folder and place them directly into the tray folder. You are unable to have subfolders in the tray folder.

Willemijn23

Hi, I have the same problem. unpacked the files and dragged them to the tray folder so there won't be a subfolder in the Tray folder. Still not showing up... Been trying for some days now. I play on a mac, does this matter? If the lot was created in a windows version of the sims, can it be unreadable for a mac?

rosemow

Willemijn23 wrote: »

Hi, I have the same problem. unpacked the files and dragged them to the tray folder so there won't be a subfolder in the Tray folder. Still not showing up... Been trying for some days now. I play on a mac, does this matter? If the lot was created in a windows version of the sims, can it be unreadable for a mac?

Hello @Willemijn23 .
Try ticking the "include custom content" box that is in the advanced section of the filter in the Gallery, and see if that helps the build to appear.

Willemijn23

@rosemow Thank you!!! :) I'm a little embarrassed it was that easy... :| o:)

rosemow

Willemijn23 wrote: »

@rosemow Thank you!!! I'm a little embarrassed it was that easy...

You're welcome Please don't feel embarassed ! I am glad that the issue is fixed now.
Happy Simming!

skylerxlink

hi, all of my tray files are not working, yes everything is in the right folders, i go on to the library, i have checked the CC box, my game has enabled all CC in my game, Tray files are not showing up, tried deleting the folder and resetting it, nothing, tried different tray files, nothing still, game is up to date, what is the problem that i'm having?

rosemow

skylerxlink wrote: »

hi, all of my tray files are not working, yes everything is in the right folders, i go on to the library, i have checked the CC box, my game has enabled all CC in my game, Tray files are not showing up, tried deleting the folder and resetting it, nothing, tried different tray files, nothing still, game is up to date, what is the problem that i'm having?

Hello @skylerxlink
I am just checking . Do you have any subfolders in your tray folder?
Are any ea builds or sims appearing in your library?

skylerxlink

i have the ea ones, no sims that i have downloaded have showed, but ones i created did, and no sub folders.

rosemow

skylerxlink wrote: »

i have the ea ones, no sims that i have downloaded have showed, but ones i created did, and no sub folders.

Are the sims that you have downloaded ones from the gallery or are they from an external website?


Go to game options and check that the " enable custom content and mods" button is ticked, which is found in :
Options | Other | Enable Custom Content and Mods. If it isn't ticked, do that.Also check that the script mods allowed button is ticked as well. Exit the game. Then go back into the game again and see if the sims appear in your library.
Also check again that the " include custom content '" box is ticked in the advanced section of the gallery filter.

DramaGeek32

I'm having the same problem. It worked before but then I accidentally moved the file so all my data got wiped. I tried re-downloading the house I had but it won't work. It's only residential lots that won't work...help? I clicked all the buttons, I made sure nothing is in a sub folder and it still won't show even though it worked before, I even re-installed the game. What do I do?

rosemow

DramaGeek32 wrote: »

I'm having the same problem. It worked before but then I accidentally moved the file so all my data got wiped. I tried re-downloading the house I had but it won't work. It's only residential lots that won't work...help? I clicked all the buttons, I made sure nothing is in a sub folder and it still won't show even though it worked before, I even re-installed the game. What do I do?

Hello
Is it a particular house that is not showing in your library? Or are you having issues with many homes not showing?

26488924

hello :) I downloaded a house, put it in the tray folder, and then I put all the sub folders in the mods folder, so there are no sub folders in the tray folder if I'm doing this right, but honestly I have no idea. Anyway, it's still not showing up in my library and I checked "include custom content" so I am just v confused.

rosemow

26488924 wrote: »

hello I downloaded a house, put it in the tray folder, and then I put all the sub folders in the mods folder, so there are no sub folders in the tray folder if I'm doing this right, but honestly I have no idea. Anyway, it's still not showing up in my library and I checked "include custom content" so I am just v confused.

Hello @26488924
A Lot consists of 6-11 files, depending on how many floors your Lot has (1 trayitem file, 1blueprint file and 4 bpi files, and an extra bpi files for each extra floor). These files need to go directly into the tray folder. Any cc package files need to go into the mods folder.
Is that where you placed the files ?

DeusRex

hey i have an issue similar i downloaded a house i put the files in tray folder there is no subfolders in tray folder i checked the custom content in the advanced section in library but i cant find the house so i closed the game and check the tray folder and all files are gone i tried couple of times to put back the files in it again and start the game but it always same no houses in the library and tray file is empty by the way my game is up to date

rosemow

DeusRex wrote: »

hey i have an issue similar i downloaded a house i put the files in tray folder there is no subfolders in tray folder i checked the custom content in the advanced section in library but i cant find the house so i closed the game and check the tray folder and all files are gone i tried couple of times to put back the files in it again and start the game but it always same no houses in the library and tray file is empty by the way my game is up to date

Hello @deusRex
Do you have much free space on the drive where you have sims 4 installed ?

Could you please post your DxDiag info here.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
Then copy and paste the information from where you saved it, to pastebin https://pastebin.com
and post the link to the file here

Mikinatorr

I'm having the same problem. I have sims and houses that I've downloaded from TheSimsResource and Tumblr and what not but none of them are showing up in my library. I have no sub-folders, my tray folder looks how it is supposed to. I know I'm not missing any files either. Both mods and script mods are enabled and when I tick the box that says "Include Custom Content", only the things that I have created show up. My game is fully updated as well. I can't figure out the problem and I've checked everywhere on the internet for answers. Please please help!!

rosemow

Mikinatorr wrote: »

I'm having the same problem. I have sims and houses that I've downloaded from TheSimsResource and Tumblr and what not but none of them are showing up in my library. I have no sub-folders, my tray folder looks how it is supposed to. I know I'm not missing any files either. Both mods and script mods are enabled and when I tick the box that says "Include Custom Content", only the things that I have created show up. My game is fully updated as well. I can't figure out the problem and I've checked everywhere on the internet for answers. Please please help!!

Hello @Mikinatorr
I am sorry that you are having this issue. Could you post a screenshot of your tray folder? It may just help to see if there are issues.
Because you aren't a member yet, you can't post pictures , but you can upload your pictures to a photo sharing site such as imgur or tinypic , then right click the picture on the photo sharing site and copy/paste the image address link here,
We can then post the pictures for you

Mikinatorr

> @rosemow said:
> Mikinatorr wrote: »
>
> I'm having the same problem. I have sims and houses that I've downloaded from TheSimsResource and Tumblr and what not but none of them are showing up in my library. I have no sub-folders, my tray folder looks how it is supposed to. I know I'm not missing any files either. Both mods and script mods are enabled and when I tick the box that says "Include Custom Content", only the things that I have created show up. My game is fully updated as well. I can't figure out the problem and I've checked everywhere on the internet for answers. Please please help!!
>
>
>
>
> Hello @Mikinatorr
> I am sorry that you are having this issue. Could you post a screenshot of your tray folder? It may just help to see if there are issues.
> Because you aren't a member yet, you can't post pictures , but you can upload your pictures to a photo sharing site such as imgur or tinypic , then right click the picture on the photo sharing site and copy/paste the image address link here,
> We can then post the pictures for you

This is my tray, I've sorted it by "date modified". http://imgur.com/d2hkJdt

rosemow

Mikinatorr wrote: »

> @rosemow said:
> Mikinatorr wrote: »
>
> I'm having the same problem. I have sims and houses that I've downloaded from TheSimsResource and Tumblr and what not but none of them are showing up in my library. I have no sub-folders, my tray folder looks how it is supposed to. I know I'm not missing any files either. Both mods and script mods are enabled and when I tick the box that says "Include Custom Content", only the things that I have created show up. My game is fully updated as well. I can't figure out the problem and I've checked everywhere on the internet for answers. Please please help!!
>
>
>
>
> Hello @Mikinatorr
> I am sorry that you are having this issue. Could you post a screenshot of your tray folder? It may just help to see if there are issues.
> Because you aren't a member yet, you can't post pictures , but you can upload your pictures to a photo sharing site such as imgur or tinypic , then right click the picture on the photo sharing site and copy/paste the image address link here,
> We can then post the pictures for you

This is my tray, I've sorted it by "date modified".

http://imgur.com/d2hkJdt

rosemow

Hello @Mikinatorr
The files look like how they should look. I am not sure why they aren't appearing. Try downloading a house from modthesims and see if that may appear.

Mikinatorr

Do you see a problem with my tray folder?