> @rosemow said: > Hello @StrumaticJet79 > Are you having game issues? Are you unable to load the game? Is this first time you have tried playing the game ?
No I've been playing for sims 4 since it came out. It is just on the white screen and won't close out. I removed the mods and it also didn't do anything.
> @rosemow said:
> Hello @StrumaticJet79
> Are you having game issues? Are you unable to load the game? Is this first time you have tried playing the game ?
No I've been playing for sims 4 since it came out. It is just on the white screen and won't close out. I removed the mods and it also didn't do anything.
Hello @StrumaticJet79
Repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair
Try turning off origin in-game and see if that helps. To do that, go to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game
If the issues remain after doing these things , could you please post your DxDiag info here.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
After you have saved your dxdiag info on your computer, go to the pastebin site https://pastebin.com
and copy/paste the dxdiag info into the white box there. Press the button to create the new paste/pastebin text file.
Then post here in this thread the web address of your dxdiag info that is on the pastebin site. You will need to replace the http in the address with h.t.t.p as you are a new member and can’t post links.
Comments
Are you having game issues? Are you unable to load the game? Is this first time you have tried playing the game ?
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase
> Hello @StrumaticJet79
> Are you having game issues? Are you unable to load the game? Is this first time you have tried playing the game ?
No I've been playing for sims 4 since it came out. It is just on the white screen and won't close out. I removed the mods and it also didn't do anything.
Hello @StrumaticJet79
Repairing the game may help. To do that, go to games library in Origin, right click on the sims 4 picture and click repair
Try turning off origin in-game and see if that helps. To do that, go to Game Library in Origin . Right click on The Sims 4 picture. Click on “Game Properties”. Then untick the box that enables origin in-game
Try starting the game in windowed mode
https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode
If the issues remain after doing these things , could you please post your DxDiag info here.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
After you have saved your dxdiag info on your computer, go to the pastebin site https://pastebin.com
and copy/paste the dxdiag info into the white box there. Press the button to create the new paste/pastebin text file.
Then post here in this thread the web address of your dxdiag info that is on the pastebin site. You will need to replace the http in the address with h.t.t.p as you are a new member and can’t post links.
http://forums.thesims.com/en_US/discussion/817478/hello-come-and-introduce-yourself
http://tinyurl.com/OneRoomOneWeek
http://tinyurl.com/rosemow
My Showcase thread https://forums.thesims.com/en_US/discussion/948861/rosemow-s-rooms-showcase