We are really hoping you can help us with an ongoing issue that some of our players are encountering in The Sims 3. We have been unable to reproduce it in the Studio but we know it's out there. If anyone has encountered this, please post here with your experience. We may contact you for more information once we have done some investigations.
ISSUES - the three main examples we have seen reported:
WHAT WE NEED FROM YOU:
- Error message saying you need a new patch even though you are already fully patched and up-to-date.
- Basically, you enter an "infinite" patching loop, and are unable to play the game.
- Being asked to download a patch every time you start the game.
- A complete explanation of what you are encountering.
- Screenshots where possible, where any error text is clearly readable.
Thanks in advance for any help and information you can provide.
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