What I'd advise in this case is going into Device Manager (from System -> Hardware in Control Panel), right clicking on the [DVD] drive and selecting Uninstall. Reboot your system without a [game] disk in the drive, and Windows should redetect the [DVD] drive and reinstall its software.
If that does not work, contact your system manufacturer for diagnostics and possibly a firmware update.
Try to choose CUSTOM INstallation but don't change anything, It worked for me
I actually found a solution you need to download the EA download manager, choose than enter your game serial number and it'll start the download of sims 3, it'll take quite a while but it worth it trust me, after words install the game and your ready to go Good luck hope this works for you
I just defragged my pc (O% was defragged) and it worked! Yay I can play!