May 28 - It's time for our Friday Highlights! You can check them out here!
Sul sul Simmers! Join us for the #DreamHomeDecorator Livestream HERE today, May 25, @11 AM PT / 6 PM UTC! 🎉
May 27: Today is patch day! 😃 To read the patch notes, click here!

SOLUTION for Broken Premium Content *Please Sticky

If one or all of your Premium Content items stop working it's because something happened to your ccmerged.package file. The file is located in the DCBackup folder. Either the file was accidentally deleted or has become corrupted. It is easy to fix this!

You can do a factory reset of your game (this will take a long time if your store items aren't backed up and you have to re-download everything) OR you can go to this site and download a new ccmerged.package file to put into your DCBackup folder. Easy peasy!


  • tamalinntamalinn Posts: 1,435 Member
    edited May 2014
    To create a clean ccmerged file, you don't have to redownload everything.

    1) Do a factory reset of your game, which takes seconds, by dragging your The Sims 3 folder to your desktop.
    2) Redownload ONLY your PC. In some cases this may take longer depending on whether the item's page shows that you own it. For example, I can't download just the wood fire oven because the website doesn't show that I own Monte Vista. So if I want to redownload and install the oven, I need to redownload and install the entire world from my purchase history. But I can redownload all of the rest of my PC individually.
    3) Install your PC using the launcher.
    4) Open DCBackup. Copy that ccmerged file to somewhere safe. This is your new, clean, uncorrupted ccmerged file.
    5) Replace your The Sims 3 folder in your Electronic Arts folder with the one you dragged to your desktop.
    6) Replace your ccmerged file in your DCBackup folder with the ccmerged file you just created.

  • Ashbagosh23Ashbagosh23 Posts: 25 New Member
    edited May 2014
    Thank you!!! I just posted a new topic because I'm having this exact problem. I'll give this fix a test when I get home and report back :)
  • Ashbagosh23Ashbagosh23 Posts: 25 New Member
    edited May 2014
    Hooray all fixed! Way easier than I thought it would be.
Sign In or Register to comment.
Return to top