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I/O device error?

When I tried to install the sims 3 on my computer, a notification came up saying " can not perform action because on an I/O device error. What does this mean and how can I fix it? P.S I have an external hard drive

Comments

  • NichaedemusNichaedemus Posts: 16,905 Member
    edited January 2014
    Hi,

    Are you trying to install the game to the external hard drive device? Installing and running TS3 from an external drive, while possible at least for the base game, is generally not recommended. The reason for this is that Windows does not tend to read registry entries properly from external mass storage devices, not to mention the performance hit in data transfer rates.
    When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
  • sims34everhtysims34everhty Posts: 29 New Member
    edited January 2014
    Hi,

    Are you trying to install the game to the external hard drive device? Installing and running TS3 from an external drive, while possible at least for the base game, is generally not recommended. The reason for this is that Windows does not tend to read registry entries properly from external mass storage devices, not to mention the performance hit in data transfer rates.

    My computer doesn't have an dvd slot/drive/thingy. So I connected a external hard drive to insert the disk. I keep getting I/O device errors.
  • NichaedemusNichaedemus Posts: 16,905 Member
    edited January 2014
    Instead of installing via DVD disc, you can redeem a digital download version of the game from the EA Store at no cost to you. This is made possible through the Origin download manager client. Since you have registered the game on the Sims3.com website, the product will already be redeemed to you in Origin. The latest version of the Origin client can be downloaded from the following link, depending on the computer platform being used:

    PC
    http://www.dm.origin.com/download

    Mac
    http://www.dm.origin.com/mac/download

    Once the Origin download manager is installed and running, log into it using your Sims3.com login credentials. From the My Games tab you should find your digital game ready to download and install.
    When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
  • sims34everhtysims34everhty Posts: 29 New Member
    edited January 2014
    Instead of installing via DVD disc, you can redeem a digital download version of the game from the EA Store at no cost to you. This is made possible through the Origin download manager client. Since you have registered the game on the Sims3.com website, the product will already be redeemed to you in Origin. The latest version of the Origin client can be downloaded from the following link, depending on the computer platform being used:

    PC
    http://www.dm.origin.com/download

    Mac
    http://www.dm.origin.com/mac/download

    Once the Origin download manager is installed and running, log into it using your Sims3.com login credentials. From the My Games tab you should find your digital game ready to download and install.



    sorry, but I can not find the my games tab
  • blunote00blunote00 Posts: 18,478 Member
    edited January 2014
    Instead of installing via DVD disc, you can redeem a digital download version of the game from the EA Store at no cost to you. This is made possible through the Origin download manager client. Since you have registered the game on the Sims3.com website, the product will already be redeemed to you in Origin. The latest version of the Origin client can be downloaded from the following link, depending on the computer platform being used:

    PC
    http://www.dm.origin.com/download

    Mac
    http://www.dm.origin.com/mac/download

    Once the Origin download manager is installed and running, log into it using your Sims3.com login credentials. From the My Games tab you should find your digital game ready to download and install.



    sorry, but I can not find the my games tab
    Login to Origin and it will be on the homepage for the store. You can click the arrows to navigate or just click on My Games. I have it circled in yellow w/yellow-arrow up in the top left corner.

    2ngefye.jpg

    Providing tech & mod support on both the US and ANZ forums! ▬ At my age, competence is a turn on! (©¿©)
    DO NOT - PM me tech ?s/issues. ▬ DO create a thread in it's respective Technical Forum. On Vacation!
    US Links ► (TS3/TS4), ANZ Link ► (TS4), Help for all things Sims (Answer HQ).
  • NichaedemusNichaedemus Posts: 16,905 Member
    edited January 2014
    Thanks for posting that, Blunote00 - an impressive game collection, one might add! :)
    When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
  • blunote00blunote00 Posts: 18,478 Member
    edited January 2014
    Thanks for posting that, Blunote00 - an impressive game collection, one might add! :)
    Why thank you very much... Sir Nich. :mrgreen:
    Providing tech & mod support on both the US and ANZ forums! ▬ At my age, competence is a turn on! (©¿©)
    DO NOT - PM me tech ?s/issues. ▬ DO create a thread in it's respective Technical Forum. On Vacation!
    US Links ► (TS3/TS4), ANZ Link ► (TS4), Help for all things Sims (Answer HQ).
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