This site has entered read-only mode as of July 18th. The new Forums.EA.com are now live.

1.55 Patch - How To Install, Problems & Fixes- READ FIRST 2 POST

Comments

  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    our awesome Nichaedemus just updated manual super patch links here! even mac!!! his note:

    Hi everyone,

    Base game update version 1.55.4 for PC and Mac is now live and can be downloaded from the game launcher. For those having issues with updating the game via the launcher and wish to manually update to the latest version, you can check out the following sticky thread for more details:

    PC
    http://forum.thesims3.com/jforum/posts/list/175477.page

    Mac
    http://forum.thesims3.com/jforum/posts/list/549552.page
  • trainytrainy Posts: 14 New Member
    edited June 2013
    I have installed the patch now I can't play the game. Everytime it starts loading it says sims 3 has stopped working and now windows cannot play the game. I didn't mean to click yes to install the update so didn't get chance to move my mods and make a backup. Now I can't play at all please help
  • suepeasuepea Posts: 1,832 Member
    edited June 2013
    ceejay402 wrote:
    suepea wrote:
    Mac link?

    :roll:

    dawn is correct we dont have one yet but another mac user said they kept refreshing launcher and that finally worked. also make sure origin is up to date and try cleaning out IE cookies/history

    good luck!

    Thanks, Dawn and ceejay! I'm going to give it a go. But first, off to back up my folder.
    h2xmsbl]
  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    trainy wrote:
    I have installed the patch now I can't play the game. Everytime it starts loading it says sims 3 has stopped working and now windows cannot play the game. I didn't mean to click yes to install the update so didn't get chance to move my mods and make a backup. Now I can't play at all please help

    ok trainy, pull your mods folder and clean out cache files and try again. if that doesnt work pull the whole sims 3 doc folder to desktop. see first post for more help, post back if it doest work.

    good luck!

  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    suepea wrote:
    ceejay402 wrote:
    suepea wrote:
    Mac link?

    :roll:

    dawn is correct we dont have one yet but another mac user said they kept refreshing launcher and that finally worked. also make sure origin is up to date and try cleaning out IE cookies/history

    good luck!

    Thanks, Dawn and ceejay! I'm going to give it a go. But first, off to back up my folder.

    yea please back up those folders to be safe but the mac link is posted now

    Mac
    http://forum.thesims3.com/jforum/posts/list/549552.page

    good luck!
  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    First post has been updated!
  • PurpleRosesPurpleRoses Posts: 3,796 Member
    edited June 2013
    Good afternoon all!

    I just wanted to ask a quick question. I had messed with the GraphicsRules.sgr and GraphicsCards.sgr to add my graphics cards. I don't see anything about having to replace the edited files with the original before patching which is what I was told needed to be done in order to prevent an invalid file error.
  • DawnLBrownDawnLBrown Posts: 9,193 Member
    edited June 2013
    Good afternoon all!

    I just wanted to ask a quick question. I had messed with the GraphicsRules.sgr and GraphicsCards.sgr to add my graphics cards. I don't see anything about having to replace the edited files with the original before patching which is what I was told needed to be done in order to prevent an invalid file error.

    Good point, Roses. You do have to replace the edited files with the originals while patching and then after you are done patching you can put the edited ones back. Perhaps I should add that to my section...
  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    Good afternoon all!

    I just wanted to ask a quick question. I had messed with the GraphicsRules.sgr and GraphicsCards.sgr to add my graphics cards. I don't see anything about having to replace the edited files with the original before patching which is what I was told needed to be done in order to prevent an invalid file error.

    hey purple!! sorry to hear, when dawn sees this she can help. your card is nidvia 630? cant remember now
  • PurpleRosesPurpleRoses Posts: 3,796 Member
    edited June 2013
    DawnLBrown wrote:
    Good point, Roses. You do have to replace the edited files with the originals while patching and then after you are done patching you can put the edited ones back. Perhaps I should add that to my section...

    Ok. Cool. Which that was actually something I forgot to do. Bad purple, bad. I didn't get any error luckily. Lol. The files were updated just fine. Although now I'll have to go in and check to see if my card is still in there.
    ceejay402 wrote:
    hey purple!! sorry to hear, when dawn sees this she can help. your card is nidvia 630? cant remember now

    It's like 400 something, but I'm not having any issues. I just wanted to point something out. ^.^
  • DawnLBrownDawnLBrown Posts: 9,193 Member
    edited June 2013
    DawnLBrown wrote:
    Good point, Roses. You do have to replace the edited files with the originals while patching and then after you are done patching you can put the edited ones back. Perhaps I should add that to my section...

    Ok. Cool. Which that was actually something I forgot to do. Bad purple, bad. I didn't get any error luckily. Lol. The files were updated just fine. Although now I'll have to go in and check to see if my card is still in there.
    ceejay402 wrote:
    hey purple!! sorry to hear, when dawn sees this she can help. your card is nidvia 630? cant remember now

    It's like 400 something, but I'm not having any issues. I just wanted to point something out. ^.^

    I added a bit to the second post for this. Thanks!
  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    DawnLBrown wrote:
    Good point, Roses. You do have to replace the edited files with the originals while patching and then after you are done patching you can put the edited ones back. Perhaps I should add that to my section...

    Ok. Cool. Which that was actually something I forgot to do. Bad purple, bad. I didn't get any error luckily. Lol. The files were updated just fine. Although now I'll have to go in and check to see if my card is still in there.
    ceejay402 wrote:
    hey purple!! sorry to hear, when dawn sees this she can help. your card is nidvia 630? cant remember now

    It's like 400 something, but I'm not having any issues. I just wanted to point something out. ^.^

    good!


    im thinking the site isnt handling the increased volume dawn's post wasnt even up when i add my 2 cents :)
  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    im dropping this link here for now re error solved by updating origin
    http://forum.thesims3.com/jforum/posts/list/686779.page
  • PurpleRosesPurpleRoses Posts: 3,796 Member
    edited June 2013
    DawnLBrown wrote:
    I added a bit to the second post for this. Thanks!

    Cool. Happy to help!
    ceejay402 wrote:
    good!


    im thinking the site isnt handling the increased volume dawn's post wasnt even up when i add my 2 cents :)

    Yup. No problems yet. Although my game already wanted to crash on me while testing out the move town feature. I said nope!

    Yeah. I'm getting some invisipost as well. Everyone is excited about the patch. I usually wait for mods, but I just had to try it out for myself.
  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    thanks purple!
  • SimlarrSimlarr Posts: 96 New Member
    edited June 2013
    Since installing the patch I have been having random crashes. The application error I get is:

    Faulting application name: TS3W.exe, version: 0.2.0.210, time stamp: 0x51b14ba5
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x034dfbfc
    Faulting process id: 0x24c
    Faulting application start time: 0x01ce6c67aea0ad00
    Faulting application path: C:\Program Files (x86)\Origin Games\The Sims(TM) 3\Game\Bin\TS3W.exe
    Faulting module path: unknown

    I thought this was a DEP crash so I redid my DEP settings by adding all the Sims 3 executables. I removed the cache files also. I am still getting random crashes. I have now moved the entire Sims 3 folder as ceejay402 suggested. If it no longer crashes, what should I do next? If I add the Sims 3 folder back, won't that just recreate the crashes?

    I may just try reinstalling everything too. If I do that is it best to install The Sims 3 and all the expansions then patch, or should I patch after each one?
  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    Simlarr wrote:
    Since installing the patch I have been having random crashes. The application error I get is:

    Faulting application name: TS3W.exe, version: 0.2.0.210, time stamp: 0x51b14ba5
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x034dfbfc
    Faulting process id: 0x24c
    Faulting application start time: 0x01ce6c67aea0ad00
    Faulting application path: C:\Program Files (x86)\Origin Games\The Sims(TM) 3\Game\Bin\TS3W.exe
    Faulting module path: unknown

    I thought this was a DEP crash so I redid my DEP settings by adding all the Sims 3 executables. I removed the cache files also. I am still getting random crashes. I have now moved the entire Sims 3 folder as ceejay402 suggested. If it no longer crashes, what should I do next? If I add the Sims 3 folder back, won't that just recreate the crashes?

    I may just try reinstalling everything too. If I do that is it best to install The Sims 3 and all the expansions then patch, or should I patch after each one?

    hi Simlarr, if moving the sims 3 doc folder works. just move the saved material back to the new files.

    UPDATE for more help on which files see here
    http://sims3.crinrict.com/en/2011/06/tutorial-resetting-the-game-to-factory-settings-without-reinstalling.html

    if it doesnt work can u give more info re when its crashing, at the same time everytime, also in a new world

    thanks!
  • JenngnomeJenngnome Posts: 668 Member
    edited June 2013
    Hello My favorite Techies ^.^ I don't know if you want me to post this here, or if there is another thread going, but I figured I would stop here and post this:

    Someone on my mypage posted that "Late Night Bars weren't working" I decided to do some of my own investigating (as i was curious if he meant the mixology tables or the dance bars.) and there is actually a quick little bug:


    In the Dance Clubs from Late Night, the Wall speakers are -not- playing music. If you manually click them, you will not get the ability to turn them on, as they are technically already 'on'. You will also not be able to dance on the dance floor since they are not playing music:

    FIX

    Click the wall speaker. Disable --> Entire Lot Click it Again --> Enable --> Entire lot. This will make them work once more


    Wasn't sure if you had a 'known issues for game play' thread going yet or not, so yea, I'mma just leave this here ^.^

    You guys are doing a fantastic job managing this by the way ^.^b
  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    Jenngnome wrote:
    Hello My favorite Techies ^.^ I don't know if you want me to post this here, or if there is another thread going, but I figured I would stop here and post this:

    Someone on my mypage posted that "Late Night Bars weren't working" I decided to do some of my own investigating (as i was curious if he meant the mixology tables or the dance bars.) and there is actually a quick little bug:


    In the Dance Clubs from Late Night, the Wall speakers are -not- playing music. If you manually click them, you will not get the ability to turn them on, as they are technically already 'on'. You will also not be able to dance on the dance floor since they are not playing music:

    FIX

    Click the wall speaker. Disable --> Entire Lot Click it Again --> Enable --> Entire lot. This will make them work once more


    Wasn't sure if you had a 'known issues for game play' thread going yet or not, so yea, I'mma just leave this here ^.^

    You guys are doing a fantastic job managing this by the way ^.^b

    Jenngnome!! you are the best thanks!! ill pass this on to crinrict for her IP bug thread. so cool u figured out a fix!
  • SimlarrSimlarr Posts: 96 New Member
    edited June 2013
    [quote=ceejay402

    if it doesnt work can u give more info re when its crashing, at the same time everytime, also in a new world

    thanks![/quote]

    Thanks ceejay402

    I get you now. I should just add back the saves and download my store content again. My crashes were just random. I wasn't able to play for more than 10-15 minutes without a CTD. I tried loading from saves and also creating a new world.
  • StafunyStafuny Posts: 869 Member
    edited June 2013
    1. YOU ARE AMAZING! Thank you guys for your tech support!!! <3

    2. I am, unfortunately, at this point:
    ceejay402 wrote:
    If you have any problems after installing patch

    - Go to my documents/Electronic Arts/Sims 3 Drag the Sims 3 folder to the desktop. Launch a new game and test. If this fixes the problem SAVE the test game and exit. Return saved material from the older files to the new ones.

    for help with which files to move back to new files see here

    I have never done this before and am about to poke my eyes out. o_O

    "See if your error is gone. If so, you can put starting the folders back, starting with your saves. Check your game after every folder."


    At this point, I have generated the new folder in my documents/Electronic Arts with a test save.

    Do I replace all of the new folders with the old ones? Are there only specific ones I do? I need a bit more clarification on "start putting your folders back."

    I see and understand the additional notes about specific files that are important to remember, but just in general, I'm confused.

  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    hi Simlarr & Stafuny,

    sorry was having dinner ...

    ok you shouldnt have to redownload content just replace the new files with the following old ones for installed sims3packs

    dccache files and dcback up files.

    also stafuny - you yourself determine which old files in addition to saves and the installed content you want to put back:

    to determine what other files you may want to switch out new for old see this list for files to determine which may apply to you

    http://nraas.wikispaces.com/Sims+3+Folder+Contents+FAQ

    hopefully thats more helpful!

  • StafunyStafuny Posts: 869 Member
    edited June 2013
    ::pets the kitty::

    Oh, thank you, thank you, thank you for your patience and support!!!

    ::big, ginormous, squishy kitty hugs with a side of chocolate cake::

    :thumbup: :thumbup: :thumbup: :thumbup: :thumbup: :thumbup:
  • ceejay402ceejay402 Posts: 24,507 Member
    edited June 2013
    Stafuny! you are too sweet and guess what i too just had to pull my sims 3 doc folder to get the launcher to open after patching...thats a first for me too LOL

    i also forgot to add for installed worlds put back the world files.
  • PurpleRosesPurpleRoses Posts: 3,796 Member
    edited June 2013
    I've already seen a couple times were people are reporting not being able to save after moving because it says that the game can't save while a move is in progress. Have you seen this one yet? Besides deleting caches and what not, is there anything else that might fix this?
Sign In or Register to comment.
Return to top