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Trying to redeem The Sims Cash Cards for 10.00 Problem solved no need to answer

Hi All,
I have two The Sims Cash Cards that I am trying too redeem. They are for ten dollars. What is happing is that when I type in the code and hit the redeem button I just get a looping affect and nothing happens. I logged out to see if it did take, nothing happened. I also checked my purchase page no mention of the new added amount. Plus it did not show up in my Sims Points.

Is the Cash Card redemption Center broke? Has anyone else had this problem? Thank you in advance for helping me out.

Your sims 3 friend,
Winterloc

Comments

  • danivixendanivixen Posts: 4,254 New Member
    edited March 2013
    Hi,

    Refresh after a minute or two when the looping effect begins. That should work. If not, clear your caches/browsing data, restart your internet browser and try that method again.
  • winterlocwinterloc Posts: 348 Member
    edited March 2013
    Thank you danivixen,
    For your reply. I had to go over to Origin in a round about way. and then buy EA cash. Did all that and now have used up my cards. Thank you so much for replying to my post. I always have to follow the Yellow brick road to redeem these cards. I think I have finally used them all up.
    :D

    Well thanks again and happy simming.
    Your sims 3 friend,
    Winterloc
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