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Help! TS3 won't download on Origin! :( (Mac user)

Hello. I have been having Origin issues since the Beta was out. Now that the official is out and that's the only one on my Macbook, IT STILL DOESN'T WORK!

Everytime I go to download The Sims 3: Showtime to my Macbook Pro, Origin FREEZES. Then I am unable to Force Close unless I restart my laptop. I have done SO many different types of troubleshooting. I thought it was just my Macbook that was causing the problem...

I decided to introduce my boyfriend to The Sims 3. He has always seemed interested! Well, he and I have the same exact Macbook Pros. I downloaded Origin on his Macbook, and bought the base game for him. Origin freezes as soon as it says "preparing download". WHAT!?

I should be getting an email from EA within the next few days (so convenient right? No ) telling me some more in-depth trouble shooting to fix it. But I bought him TS3 as an early Valentine's Day gift. I wanted to introduce him to the wonders of TS3, but I can't with these issues. Please help!
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