Hi all, I'm very disappointed in my sims 3 game right now. I've had to uninstall and reinstall sims3 4 times! All because of a little popup saying "unknown error occured" and I cant even open the launcher. When I install it again, it opens the launcher fine but asks me if I want to update my game, so I say yes and it repeats itself again with the error. Also, if I dont update the game, randomly during when I play, it will say there was a bug and If I wish to decode it. No matter what I say, yes or no, it quits the sims 3 game and dosent save and I have to reinstall it.
its really getting on my nerves, I need help! :evil:
Comments
As a test, you can try temporarily removing your player data files before relaunching the game. To do so, use Finder and navigate to the following location:
/Users/<Username>/Documents/Electronic Arts
Now move (not copy) the folder named The Sims 3 to your desktop. Attempt to run the game.
[CM Edit: removed allcaps and some content that wasn't appropriate]
At this point, the most important thing to do is to completely uninstall the game and start from scratch. You can find instructions on how to do so below. It really is critical that you remove all of the hidden library files, or else you're not going to be able to launch the game.
https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/
This guide covers everything you need to know about installing TS3 on a mac:
https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/6984929#M13578
Again, if you'd like some help, that's fine. Just list the expansion and stuff packs you want to install, and list the specifications of your computer, as described in this thread:
https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/4756624#M4
(This information is important too because depending on your model of mac, you may need to take a couple of extra steps.)
Hardware Overview:
Model Name: iMac
Model Identifier: iMac14,2
Processor Name: Intel Core i5
Processor Speed: 3.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: 137.0.0.0.0
SMC Version (system): 2.15f7