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    Problem Solved!

    will2586will2586 Posts: 3,863 Member
    in The Sims 3 Store General Discussion
    Fixed!

    Comments

    • AZcokeacolaAZcokeacola Posts: 589 Member
      edited August 2012
      every time i buy from Origin
      i spend hours on phone trying to get my order straighten out
      its always that my name dont match
      we fix it and next order we have to fix again

      make sure you name and name on credit card match
    • will2586will2586 Posts: 3,863 Member
      edited August 2012
      AZcokeacola wrote:
      every time i buy from Origin
      i spend hours on phone trying to get my order straighten out
      its always that my name dont match
      we fix it and next order we have to fix again

      make sure you name and name on credit card match

      They do. It's probably not a problem of that. I never have to talk to CS about that.
    • will2586will2586 Posts: 3,863 Member
      edited August 2012
      Bump
    • BoltzY2kBoltzY2k Posts: 11,123 New Member
      edited August 2012
      It seems to take longer when you buy a larger bundle. I did that once and it took about half an hour. I was gonna call them up but it showed up on my account. I usually get mine within minutes. But I rarely buy from origin so I can't say for sure.
    • will2586will2586 Posts: 3,863 Member
      edited August 2012
      BoltzY2k wrote:
      It seems to take longer when you buy a larger bundle. I did that once and it took about half an hour. I was gonna call them up but it showed up on my account. I usually get mine within minutes. But I rarely buy from origin so I can't say for sure.

      Yeah I started buying from origin because I get an error every time I purchase from this site. Do you know how many simpoints you bought last time?
    • BoltzY2kBoltzY2k Posts: 11,123 New Member
      edited August 2012
      will2586 wrote:
      BoltzY2k wrote:
      It seems to take longer when you buy a larger bundle. I did that once and it took about half an hour. I was gonna call them up but it showed up on my account. I usually get mine within minutes. But I rarely buy from origin so I can't say for sure.

      Yeah I started buying from origin because I get an error every time I purchase from this site. Do you know how many simpoints you bought last time?
      It was $40.
    • BoltzY2kBoltzY2k Posts: 11,123 New Member
      edited August 2012
      Also have you tried logging out and then back in?
    • will2586will2586 Posts: 3,863 Member
      edited August 2012
      I'll try now!
    • will2586will2586 Posts: 3,863 Member
      edited August 2012
      Still doesn't work! I tried emailing CS but they still haven't replied!
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