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    Error after updating to 1.34 what can i do?

    pringtjoepringtjoe Posts: 496 New Member
    in The Sims 3 Help & Technical Discussion
    i updated my game to 1.34 and then it said error for more info check log, i have un-installed and re-installed and still got the error, and i even tried to open the game without the launcher and i got another message saying i couldn't play the game :( what can i do? any help is appreciated thanks :)

    Comments

    • extremeasaurextremeasaur Posts: 2,701 Member
      edited June 2012
      error 012 or 016?
    • thelawtmanthelawtman Posts: 1,424 Member
      edited June 2012
      Which Error message did you get?
      Could it possibly get uglier? I used to be a highly respected watcher, and now I'm a wounded dwarf with the mystical strength of a doily. I just wish I could sleep. - Rupert Giles

      lpOEB4y.gif MeEUgvO.gif
    • pringtjoepringtjoe Posts: 496 New Member
      edited June 2012
      this is what it says...There was an error during start up, please see log for more details
    • thelawtmanthelawtman Posts: 1,424 Member
      edited June 2012
      Try restarting youc computer first and see if that fixes it.
      Could it possibly get uglier? I used to be a highly respected watcher, and now I'm a wounded dwarf with the mystical strength of a doily. I just wish I could sleep. - Rupert Giles

      lpOEB4y.gif MeEUgvO.gif
    • pringtjoepringtjoe Posts: 496 New Member
      edited June 2012
      i restarted it about 5 times lol
    • extremeasaurextremeasaur Posts: 2,701 Member
      edited June 2012
      oh, I see, not an error trying to save.

      well, ...here goes the obvious question first...

      Did you remove all the CC before you upgraded? [including all the CC from the official Sims 3 store]
    • thelawtmanthelawtman Posts: 1,424 Member
      edited June 2012
      Is the Disk in? I have never heard of anyone just getting an error message.
      Could it possibly get uglier? I used to be a highly respected watcher, and now I'm a wounded dwarf with the mystical strength of a doily. I just wish I could sleep. - Rupert Giles

      lpOEB4y.gif MeEUgvO.gif
    • pringtjoepringtjoe Posts: 496 New Member
      edited June 2012
      no i didn't remove anything i just done the update, i never remove anything before an update and it has never done anything like this before, i have digital downloads but i have the base game disk and it still wont let me play and expansion packs
    • NichaedemusNichaedemus Posts: 16,905 Member
      edited June 2012
      Hi,

      As a test, you can try removing your player data files before relaunching the game. To do so, navigate to the following location:

      Documents/Electronic Arts

      Now move (not copy) the folder named The Sims 3 to your desktop. Attempt to run the game.
      When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
    • NyiahNyiah Posts: 5
      edited July 2012
      Hi pringtjoe! I'm having this problem as well. When you try to pass the launcher, do you get something like: "Unable to start game. Service initialization failed (0x6224dd27)" or thereabouts?

      Like you, I didn't remove downloads before patching because I've never had problems! I guess there's a first time for everything.

      I am trying to avoid reinstall, but am running out of options. The following hasn't worked for me, but I guess it wouldn't hurt to try it anyway?
      - Deleting game, world and virtual store caches; removing all Custom Content; Running as administrator; Deleting contents of DC Backup and DCC Cache; Moving Documents> Electronic Arts> The Sims 3 to desktop; Performing disk cleanup and disk defrag; updating Origin.

      I hope you find a fix because I'd love one as well. :lol:
    • pringtjoepringtjoe Posts: 496 New Member
      edited July 2012
      Nyiah wrote:
      Hi pringtjoe! I'm having this problem as well. When you try to pass the launcher, do you get something like: "Unable to start game. Service initialization failed (0x6224dd27)" or thereabouts?

      Like you, I didn't remove downloads before patching because I've never had problems! I guess there's a first time for everything.

      I am trying to avoid reinstall, but am running out of options. The following hasn't worked for me, but I guess it wouldn't hurt to try it anyway?
      - Deleting game, world and virtual store caches; removing all Custom Content; Running as administrator; Deleting contents of DC Backup and DCC Cache; Moving Documents> Electronic Arts> The Sims 3 to desktop; Performing disk cleanup and disk defrag; updating Origin.

      I hope you find a fix because I'd love one as well. :lol:

      hey yeh i got the same message too initialization failed it doesn't make sense, i will be very annoyed if i can't play sims again after all the money i have spent on it
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