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Sims crashes!

I just lost all my data how can i stop the crashing! :(

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  • NichaedemusNichaedemus Posts: 16,905 Member
    edited February 2012
    Hi,

    If experiencing sudden crash issues while playing the game in Live mode, you can try adding the new base game executable to the Data Execution Prevention - or DEP - exceptions list to resolve crashes caused by DEP. This base game executable can be found in the following default locations:

    C:\Program Files\Eletronic Arts\The Sims 3\Game\Bin\TS3W.exe
    Or:
    C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe

    For instructions on how to selectively turn off DEP please refer to the following link:

    http://www.simswiki.info/wiki.php?title=Game_Help:Data_Execution_Prevention/TS3W

    If you have previously applied DEP exceptions, you may need to clear them first before applying the new one.

    If you require further assistance, can you post a complete DXDiag report of your hardware setup please? Instructions can be found here:

    http://forum.thesims3.com/jforum/posts/list/1376.page

    Once you have the full report, you can paste it into this thread. Also, have you ever installed any mods, third party custom content, or items from the Exchange?
    When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
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