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    OSX Lion and TS3 - Patch released, fixes graphics issue, causes problems with Town Life, GURUS?

    «134567…43
    BluebellFloraBluebellFlora Posts: 7,115 Member
    edited February 14 in Nominated Threads
    Update 04.10.11 - Please see my recent comment about compatibility:
    http://forum.thesims3.com/jforum/posts/list/930/413974.page#6535798

    VERY IMPORTANT - Please DO NOT follow any instructions given by EA support if they advise you to do the following:

    - reset the SMC
    - reformat your hard drive
    - take out your graphics card
    - quit processes in Activity Monitor

    These instructions are extremely ill advised by EA. Not only will they not solve the problem, they could result in permanent damage to your Mac.



    UPDATE - 02.09.11:

    The latest patch for the Base Game, 1.25, appears to have fixed the freezing problem for users with the 9400M and 320M graphics cards. Can someone please update me with regards to the Intel 3000 card?

    It also appears that the patch is borked and forces users to uninstall and reinstall the base game and all EPs/SPs.


    Possible workarounds:
    - Install Snow Leopard on an external hard drive:
    http://forum.thesims3.com/jforum/posts/list/435/413974.page#5962866
    http://forum.thesims3.com/jforum/posts/list/585/413974.page#6005687
    - Install Windows in Boot Camp and play in Windows


    Graphics Card Problem - NVIDIA GeForce 9400, NVIDIA GeForce 320M & Intel HD Graphics 3000
    These three integrated cards seem to be the main problem.

    It appears that if you install the base game but DO NOT UPDATE, it will work on machines running Lion with the 9400 and 320m graphics cards. For a more detailed explanation please look at Snapdragon's excellent response here:
    RafaGzmn - NVIDIA GeForce 9400M 256 (working because he has not updated the base game with any patches)



    WORKING
    BluebellFlora - NVIDIA GeForce 9600M GT 256
    rad1 - ATI Radeon HD 5670
    keyx9y - Intel GMA X3100 144
    ExclamationKate - NVIDIA GeForce GT 330M 256
    tomkemp4 - ATI Radeon HD 2600 Pro 256MB
    Boogieoggie12 - NVIDIA GeForce 9600M GT 512
    nghtstr - ATI radeon HD 2600 Pro 256
    nickali - NVIDIA GeForce GT 330M 512
    Figwit - ATI Radeon HD 4850 512


    NOT WORKING
    BluebellFlora - NVIDIA GeForce 9400M 256
    christeljayne - NVIDIA GeForce 9400M 256
    Pcd1love2u - NVIDIA Geforce 9400M 256
    karlo_29 - NVIDIA GeForce 9400 256
    SoPrettyAshley - NVIDIA GeForce 9400M 256
    Guyepst - NVIDIA GeForce 9400M 256
    rad1 - NVIDIA GeForce 9400M
    sarahh729 - NVIDIA GeForce 9400 256
    Tailfinz - NVIDIA GeForce 9400 256
    Krivo66 - NVIDIA GeForce 9400M 256
    simssims2sims3 - NVIDIA GeForce 9400 256
    DavidJBeck - NVIDIA GeForce 9400 256
    e01000101 - NVIDIA GeForce 9400M 256
    rulerofmyheart - NVIDIA GeForce 9400M 256
    oiNiallo - NVIDIA GeForce 9400M 256
    classicylady87 - NVIDIA GeForce 9400M 256
    mzriskalot - NVIDIA GeForce 9400M 256
    Rockernat - NVIDIA GeForce 9400M 256
    Srgrdst77 - NVIDIA GeForce 9400M 256
    schencker - NVIDIA GeForce 9400M 256
    cathycake - NVIDIA GeForce 9400M 256
    Gwfct - NVIDIA GeForce 9400M 256
    GuitarManiac15 - NVIDIA GeForce 9400M 256
    Smurfy96 - NVIDIA GeForce 9400M 256
    sarahh729 - NVIDIA GeForce 9400M 256
    CJSmith241 - NVIDIA GeForce 9400 256
    Viktoreah - NVIDIA GeForce 9400 256
    BillieChiasson - NVIDIA GeForce 9400 256
    lafille19 - NVIDIA GeForce 9400 256
    musicnut07 - NVIDIA GeForce 9400 256
    crazy4music2006 - NVIDIA GeForce 9400 256
    Windrifter - NVIDIA GeForce 9400 256
    lknic1 - NVIDIA GeForce 9400 256
    QueenDivetta - NVIDIA GeForce 9400 256
    Icesplash - NVIDIA GeForce 9400 256
    xtianne05 - NVIDIA GeForce 9400 256
    Flyinggfish - NVIDIA GeForce 9400 256
    ivanv15 - NVIDIA GeForce 9400 256
    kquinn1990 - NVIDIA GeForce 9400 256
    kimbalena - NVIDIA GeForce 9400 256
    okapi9 - NVIDIA GeForce 9400 256
    themostserene - NVIDIA GeForce 9400 256
    christeljayne - NVIDIA GeForce 9400 256
    Flattermann - NVIDIA GeForce 9400 256
    Geoffafa - NVIDIA GeForce 9400 256
    mmcginnis1980 - NVIDIA GeForce 9400 256
    Jarrrrod - NVIDIA GeForce 9400 256
    MoyWilliams - NVIDIA GeForce 9400 256
    chelinka - NVIDIA GeForce 9400 256
    lisavk - NVIDIA GeForce 9400 256
    chloewatson - NVIDIA GeForce 9400 256
    dtiovene - NVIDIA GeForce 9400 256
    girlabouttown123 - NVIDIA GeForce 9400 256
    CassadyM - NVIDIA GeForce 9400 256
    lafille19 - NVIDIA GeForce 9400 256
    Znijnz - NVIDIA GeForce 9400 256
    dani_8778 - NVIDIA GeForce 9400 256
    stbnchristine - NVIDIA GeForce 9400 256
    Selene047 - NVIDIA GeForce 9400 256
    kiwicalabaza - NVIDIA GeForce 9400 256
    5simoleans5 - NVIDIA GeForce 9400 256
    scgoan - NVIDIA GeForce 9400 256
    objectionform - NVIDIA GeForce 9400 256
    bijousox - NVIDIA GeForce 9400 256
    Sashanbey - NVIDIA GeForce 9400 256
    Amagon - NVIDIA GeForce 9400 256
    connex22601 - NVIDIA GeForce 9400 256
    WRFTSG - NVIDIA GeForce 9400 256
    LadyMelda - NVIDIA GeForce 9400 256
    susabellia - NVIDIA GeForce 9400 256
    palmtreecod - NVIDIA GeForce 9400 256
    fencenator - NVIDIA GeForce 9400 256
    ArchonX77 - NVIDIA GeForce 9400 256
    khimo - NVIDIA GeForce 9400 256
    ageofquarrel - NVIDIA GeForce 9400 256
    Derfel - NVIDIA GeForce 9400 256
    zray1130 - NVIDIA GeForce 9400 256
    Myrsinie - NVIDIA GeForce 9400 256
    max211 - NVIDIA GeForce 9400 256
    Bearpawd - NVIDIA GeForce 9400 256
    cmc42 - NVIDIA GeForce 9400 256
    FROZYO - NVIDIA GeForce 9400 256
    Sawild - NVIDIA GeForce 9400 256
    Crazykate515 - NVIDIA GeForce 9400 256
    101HAMSTERLOVER101 - NVIDIA GeForce 9400 256
    onioni - NVIDIA GeForce 9400 256
    amitkhanna22 - NVIDIA GeForce 9400 256
    eluve59 - NVIDIA GeForce 9400 256
    beelikethat33 - NVIDIA GeForce 9400 256

    jsfst2727 - NVIDIA GeForce 320M 256
    EryennDrakkar - NVIDIA GeForce 320M 256
    SNCAm - NVIDIA GeForce 320M 256
    COCOABRAVO - NVIDIA GeForce 320M 256
    xamago - NVIDIA GeForce 320M 256
    danieljorgensen - NVIDIA GeForce 320M 256
    NickyDuvyrda - NVIDIA GeForce 320M 256
    Yingerpoof - NVIDIA GeForce 320M 256
    MunchinKayT123 - NVIDIA GeForce 320M 256
    Zarah888 - NVIDIA GeForce 320M 256
    ladydarby - NVIDIA GeForce 320M 256
    Britterbean3322 - NVIDIA GeForce 320M 256
    eclipsetrixxz - NVIDIA GeForce 320M 256
    urbanel0quence - NVIDIA GeForce 320M 256
    chry3 - NVIDIA GeForce 320M 256
    chazzymc - NVIDIA GeForce 320M 256
    918273645ams - NVIDIA GeForce 320M 256
    Zachary3502 - NVIDIA GeForce 320M 256
    DrCarmody - NVIDIA GeForce 320M 256
    isk8ny - NVIDIA GeForce 320M 256
    Loulouise955 - NVIDIA GeForce 320M 256
    sagehayley - NVIDIA GeForce 320M 256
    GuiSpiller - NVIDIA GeForce 320M 256
    kinleighsage - NVIDIA GeForce 320M 256
    LUCASLITTLEWOOD - NVIDIA GeForce 320M 256
    Tectonical - NVIDIA GeForce 320M 256
    tipsy318 - NVIDIA GeForce 320M 256
    danicajane - NVIDIA GeForce 320M 256
    kds786 - NVIDIA GeForce 320M 256
    dotflo - NVIDIA GeForce 320M 256
    Mari - NVIDIA GeForce 320M 256
    lorelle - NVIDIA GeForce 320M 256
    lbarraclough - NVIDIA GeForce 320M 256
    k12kwd - NVIDIA GeForce 320M 256
    waychu987 - NVIDIA GeForce 320M 256
    Raquel2224 - NVIDIA GeForce 320M 256
    Lexliex - NVIDIA GeForce 320M 256
    CPTDSHACK - NVIDIA GeForce 320M 256
    missolli3 - NVIDIA GeForce 320M 256
    Kelad0700 - NVIDIA GeForce 320M 256
    SoundtheDudelsack - NVIDIA GeForce 320M 256
    khimo - NVIDIA GeForce 320M 256
    quadACEdeux - NVIDIA GeForce 320M 256
    scamandered - NVIDIA GeForce 320M 256
    willynee1995 - NVIDIA GeForce 320M 256
    DreamJob49 - NVIDIA GeForce 320M 256
    caleb1993 - NVIDIA GeForce 320M 256
    breezy492 - NVIDIA GeForce 320M 256
    Tim4ever02 - NVIDIA GeForce 320M 256
    as.hads - NVIDIA GeForce 320M 256
    matteochirco - NVIDIA GeForce 320M 256
    mikey85875 - NVIDIA GeForce 320M 256
    CamMark - NVIDIA GeForce 320M 256
    xkylaxxreneex - NVIDIA GeForce 320M 256

    theanaa - Intel HD Graphics 3000 384
    matheusmafra - Intel HD Graphics 3000 384
    silenttoast - Intel HD Graphics 3000 384
    Mythago68 - Intel HD Graphics 3000 384
    KierahCampbell11 - Intel HD Graphics 3000 384

    beelikethat33 - ATI Radeon H 5750

    The Patch which brings the base game up to 1.24 DOES NOT fix this graphics card problem.


    15" & 17" MacBook Pro users
    If you have one of the following MacBook Pros go to System Preferences > Energy Saver and switch to the higher performance card:

    15" Late 2008, Model Identifier 5,1
    17" Early & mid 2009, Model Identifier 5,2
    15" Mid 2009, Model Identifier 5,3

    The 2010 & 2011 models should be fine working on the integrated (better battery life) cards. If not, follow the steps above to switch cards.


    If you would like to post your specs here I'll happily add them to the above list.
    apple-signature.png
    Post edited by EA_Solaire on

    Comments

    • oiNiallooiNiallo Posts: 9
      edited July 2011
      Hi I'm also still experiencing the freezing issues. I upgraded to Lion almost a week ago and ever since my game freezes a couple minutes after I enter a household, Create a Sim though is fine however.

      Specs:
      MacBook
      13 inch Late '09
      Processor - 2.26 GHz Intel Core 2 Duo
      Memory - 2 GB 1067 MHz DDR3
      Graphics - NVIDIA GeForce 9400M 256 MB
      Software - Mac OS X Lion 10.7 (11A511)
    • classicylady87classicylady87 Posts: 5
      edited July 2011
      My game is also freezing as soon as game play starts (even after update).

      Macbook Pro
      13 inch, Mid 2009
      Processor: 2.26 GHz Intel Core 2 Duo
      Memory: 2 GB 1067 MHz DDR3
      Graphics: NVIDIA GeForce 9400M 256 MB
      Software: Mac OS X Lion 10.7 (11A511)
    • BluebellFloraBluebellFlora Posts: 7,115 Member
      edited July 2011
      Got you both added - thank you.
      apple-signature.png
    • mzriskalotmzriskalot Posts: 35
      edited July 2011
      I have the NVIDIA GeForce 9400M 256 MB also, and on Lion.

      They need to sort this. I have spent alot of money on my Sims and really aint happy.
      :cry::cry::cry::cry:
    • mzriskalotmzriskalot Posts: 35
      edited July 2011
      Full Stats

      Macbook 13-inch, Aluminum, Late 2008
      Processor 2 GHz Intel Core 2 Duo
      2 GB 1067 MHz DDR3
      NVIDIA GeForce 9400M 256 MB
      Software Mac OS X Lion 10.7 (11A511)


      They need to sort this. I have spent alot of money on my Sims and really aint happy.
    • RockernatRockernat Posts: 2
      edited July 2011
      classicylady87 wrote:
      My game is also freezing as soon as game play starts (even after update).

      Macbook Pro
      13 inch, Mid 2009
      Processor: 2.26 GHz Intel Core 2 Duo
      Memory: 2 GB 1067 MHz DDR3
      Graphics: NVIDIA GeForce 9400M 256 MB
      Software: Mac OS X Lion 10.7 (11A511)

      I have the same computer, and the same problems! Haven't been able to update -.-"
    • Srgrdst77Srgrdst77 Posts: 2 New Member
      edited July 2011
      mzriskalot wrote:
      Full Stats

      Macbook 13-inch, Aluminum, Late 2008
      Processor 2 GHz Intel Core 2 Duo
      2 GB 1067 MHz DDR3
      NVIDIA GeForce 9400M 256 MB
      Software Mac OS X Lion 10.7 (11A511)


      They need to sort this. I have spent alot of money on my Sims and really aint happy.

      I have the exact same computer. I really hope they solve this problem soon
    • schenckerschencker Posts: 50
      edited July 2011
      I downloaded the update, and my game still freezes after about 20-30 seconds of very slow, choppy gameplay. Here are my specs:
      MacBook Pro
      13-inch, Mid 2009
      Processor - 2.53 GHz Intel Core 2 Duo
      Memory - 4 GB 1067 MHz DDR3
      Graphics - NVIDIA GeForce 9400M 256 MB
    • BluebellFloraBluebellFlora Posts: 7,115 Member
      edited July 2011
      Got you all updated.

      @schencker - as stated in my opening post, this patch DOES NOT fix the graphics problem, hence my reason for a new thread :)
      apple-signature.png
    • tomkemp4tomkemp4 Posts: 88 Member
      edited July 2011
      iMac 20" Early 2008

      Processor 2.66 GHz Intel Core 2 Duo

      Memory 4 GB 800 MHz DDR2 SDRAM

      ATI Radeon HD 2600 Pro 256MB

      Mac OS X Lion 10.7 (11A511)


      Had a lot of trouble with patching, which I solved eventually by temporarily removing the Mods folder and then putting it back after running the game without it.

      Now running fine so far. Has been running successfully for over 3 hours today, although this is with an existing saved game. I have bought some of the new items there though and still OK.
    • xamagoxamago Posts: 3 New Member
      edited July 2011
      MacBook Pro - Mid 2010
      Processor - 2.4 GHz Intel Core 2 Duo
      Memory - 4 GB 1067 MHz DDR3
      NVIDIA GeForce 320M 256 MB
      Mac OS X Lion 10.7 (11A511)

      I have reinstalled all four of the expansion packs once, which didn't help. CAS works great, but immediately once I try to play a household, the game freezes.
    • cathycakecathycake Posts: 7
      edited July 2011
      Updated to 1.24, still freezing :(

      MacBook
      13-inch, Late 2009
      Processor 2.26 GHz Intel Core 2 Duo
      Memory 2 GB 1067 MHz DDR3
      Graphics NVIDIA GeForce 9400M 256 MB
      Software Mac OS X Lion 10.7 (11A511)
    • danieljorgensendanieljorgensen Posts: 8
      edited July 2011
      ^
      "CAS works great, but immediately once I try to play a household, the game freezes."

      MacBook Pro - Mid 2010
      Processor - 2.4 GHz Intel Core 2 Duo
      Memory - 4 GB 1067 MHz DDR3
      NVIDIA GeForce 320M 256 MB
      Mac OS X Lion 10.7
    • mschumannmschumann Posts: 758 Member
      edited July 2011
      So far the update's running smoothly for me.

      MacBook Pro - Mid 2010
      Processor Name: Intel Core 2 Duo
      Processor speed: 2.4 GHz
      Mac OS X Snow Leopard 10.6.6
      NVIDIA GeForce 320M
      VRAM (Total): 256 MB
      Memory: 4 GB 1067 MHz DDR3
    • BluebellFloraBluebellFlora Posts: 7,115 Member
      edited July 2011
      mschumann wrote:
      So far the update's running smoothly for me.

      MacBook Pro - Mid 2010
      Processor Name: Intel Core 2 Duo
      Processor speed: 2.4 GHz
      Mac OS X Snow Leopard 10.6.6
      NVIDIA GeForce 320M
      VRAM (Total): 256 MB
      Memory: 4 GB 1067 MHz DDR3

      That's because you're running Snow Leopard. This thread is for people who have upgraded to Lion :)
      apple-signature.png
    • BluebellFloraBluebellFlora Posts: 7,115 Member
      edited July 2011
      Updated the list.
      apple-signature.png
    • KrispyNickyBKrispyNickyB Posts: 167 Member
      edited July 2011
      Pre-Lion it worked beautifully. Post-Lion it doesn't work. I purchased my MBP in January of this year. One month before the big MBP update.

      13" Aluminum Unibody
      Processor 2.66 GHz Intel Core 2 Duo
      Memory 4 GB 1067 MHz DDR3
      Graphics NVIDIA GeForce 320M 256 MB
      Join me on Youtube !
      First Videos launching on October 3rd
    • MunchinKayT123MunchinKayT123 Posts: 101
      edited July 2011

      13" Aluminum Unibody
      Processor 2.66 GHz Intel Core 2 Duo
      Memory 4 GB 1067 MHz DDR3
      Graphics NVIDIA GeForce 320M 256 MB[/quote]

      I have exactly the same specs and exactly the same problem. Is the 320M supported on Lion because I don't want to have to go back to Snow Leopard which would mean a waste of £21
    • BluebellFloraBluebellFlora Posts: 7,115 Member
      edited July 2011
      NickyDuvyrda wrote:
      Pre-Lion it worked beautifully. Post-Lion it doesn't work. I purchased my MBP in January of this year. One month before the big MBP update.

      13" Aluminum Unibody
      Processor 2.66 GHz Intel Core 2 Duo
      Memory 4 GB 1067 MHz DDR3
      Graphics NVIDIA GeForce 320M 256 MB

      Got you posted Nicky :)
      apple-signature.png
    • GwfctGwfct Posts: 1
      edited July 2011
      :evil: :evil: :evil:

      Please update! Spent over $80 on Sims stuff and its NOT WORKING!!!!!!!!

      13-inch, Aluminum, Late 2008
      Processor 2 GHz Intel Core 2 Duo
      Memory 2 GB 1067 MHz DDR3
      Graphics NVIDIA GeForce 9400M 256 MB
      Mac OS X Lion 10.7
    • YingerpoofYingerpoof Posts: 38
      edited July 2011
      Hooray, the specs revival thread!


      MacBook Pro 13-inch, Mid 2010

      Processor: 2.66 GHz Intel Core 2 Duo
      Memory: 4 GB 1067 MHz DDR3
      Graphics: NVIDIA GeForce 320M 256 MB
      Software: Mac OS X Lion 10.7


    • BluebellFloraBluebellFlora Posts: 7,115 Member
      edited July 2011
      @Yingerpoof - LOL! Thought I already had you on the list, never mind, you're on there now :D

      @Gwfct - just added you :)


      apple-signature.png
    • mzriskalotmzriskalot Posts: 35
      edited July 2011
      Wow it is amazing how many of us have the same graphics card and that EA haven't done anything. I have now just uninstalled my Sims 3 until something is done.
    • BluebellFloraBluebellFlora Posts: 7,115 Member
      edited July 2011
      MunchinKayT123 wrote:
      13" Aluminum Unibody
      Processor 2.66 GHz Intel Core 2 Duo
      Memory 4 GB 1067 MHz DDR3
      Graphics NVIDIA GeForce 320M 256 MB

      I have exactly the same specs and exactly the same problem. Is the 320M supported on Lion because I don't want to have to go back to Snow Leopard which would mean a waste of £21[/quote]

      Sorry KayT, we posted at the same time, I have you on the list now. I haven't come across anyone who is managing to play with the same graphics card as you :( According to the game specs it is supported but evidently not!
      apple-signature.png
    • MunchinKayT123MunchinKayT123 Posts: 101
      edited July 2011
      Thanks Bluebell. i just hope they sort something soon. I decided to delete all my custom content (17GB) to see if that would work and i had exactly the same problem. I really hope EA sort this soon
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