I do not want this post to be another angry one or a complaint. I just want to express my thoughts on the situation of this game, so sorry if this post seems another complaint of a furious simmer. Since English is not my mother tongue, sorry if there are mistakes.
First I’d like to say that DO love this game…., when it works. I’ve spent hours and hours playing this great game and having a lot of fun. That is why I do care about it and I post this message here. I am the very first one who wants this game to be fixed, because I miss so much spending time with my families and building. If I did not care about it I would just forget about this game and would play another. I’m afraid that’s that I’m doing right now because I cannot play it anymore.
I’m not going to tell about what I would like to be included in the game, what I think the game lacks of, or what should be improved. We all have different opinions and it is almost impossible to satisfy all of us. Some people want pets, some others prefer magic, etc. This post is not about that. This post is just a personal feeling about a great game with a really bad management.
My problem is that my game becomes unstable when importing houses and families from previous saved games or sims3pack files. It seems the game is not compatible with previous saved objects after some time and I have to play a brand new game. Every time I modify a world, add CC (all from The Store or from previous saved games) and rearrange lots and families, my game will not load the saved game showing an error. Sometimes I can load it tricking the game using the backup file and deleting the main file, but some others I just have to start from the beginning. Sometimes my world has never even been played and I just have built and added content, and the problems appear. This game is about continuity and starting all over a new game is not what I want. Do you know how many hours I’ve spent building houses, rearranging lots and designing unique families that I cannot use anymore?
Some people will accuse me of using mods or CC, and I’ve never ever used any kind of mod Some others tell me that my PC does not meet the minimum requirements or that there must be something wrong with my PC… These two can’t be possible because I’m a computer engineer and I do know that there is nothing wrong with my PC, besides I can play many other games without a problem. I have a very good computer with a thoroughly optimized configuration, clean and stable. I know people use CC from other sites in lots or worlds in The Exchange, so I do not download from there either. I have a clean image of my hard drive that I load every month, so that I have a clean installation of the system (including the game) every month.
I see in the forums that I am not alone and many people got problems with the game, and that makes me wonder. I wonder how can it be possible that people just do not care about these huge amount of bugs. No matter how many of them there are, when EA announces another EP people get crazy in the forums and they automatically preorder it. We can see now how people is more concern about the next EP than about the huge amount of bugs in our games. I think many of these people are very young and they simply do not care about money, maybe because their parents pay for game, or maybe they are so selfish and they only care about getting the game no matter what. They just want the game, with or without bugs. Pure greed.
Buying these expansions without thinking is what is letting this situation to happen. EA is getting what they want: our money, even when they do release a product that is not tested and therefore properly finished. Why would they do it right (thoroughly tested and some months latter than expected with a higher cost for the company) when they can release it anyway sooner and reducing the cost of testing? Maybe I'm not that young or maybe I know what I want and what I pay for, but if I pay for a product that's supposed to work in a specific way and I realize it doesn’t, I want my money back. Some people say their games are ok and they do not have bugs/glitches. That is not true, because it’s been demonstrated that there are "general bugs" which affect to all games, so maybe they just do not care.
Because it is very clear that this game is not tested as it should have been. I know, as a computer engineer, that this game is very complex and that any kind of software have bugs. In fact, there is no software without bugs, but this is not the point. Some of the bugs in this game show a clear lack of testing, as for example the opportunities referring to non existing buildings. If the testing team had just spent a few hours playing, they would have realized about this bug and some others.
Apart from that, there is also the performance issue (which is not a bug in itself). I think this game has been released for a 32bit system which is a dead end, because this game needs a lot of AI and that means a consumption of a huge amount of memory. The problem is that 32 bit systems can only use a top of a bit more than 3 GB, so we can say that this game has a serious problem with memory. Besides, this game is growing with each and every Stuff and Expansion pack, so the game needs more and more memory, which the system can’t give. Why EA didn’t have this in mind when they released the game?
Another question, why the company does not fix the game? Why there are bugs since the release of WA that haven’t been fixed yet? I do not want to think that EA just do not care about them. I’m sure they do care, but that makes me put this question: Could it be that EA do not know how to fix them? Could it be that these bugs cannot be easily fixed so that the game need to be reprogrammed all over? Could the game deal with such a huge CPU and memory usage as a weather expansion? Could the game deal with some more expansion packs? We will see, but a weather expansion, which is the most acclaimed, is also the most difficult one. The more EPs and SPs, the more memory the game needs, memory the system cannot give.
The most striking thing is that although the bugs in the game seems to be very difficult, there are people out there that has created mods that fixes these bugs or reduce the bad effect of them in the game. How can it be possible that EA’s developer team, that have the most accurate knowledge of the software cannot fix the bugs and people like you and me could do it? Not only this, but some people has developed mods that improves the game (for example the story progression) to a high level of detail and control.
So, after all these bugs and people complaining in the forums… what does the company say about this? Nothing. What kind of information has the company given to the customers? None. What actions did the company take to solve this issue? Unknown. What is the company doing in the middle of these furious customers with all these buggy games? Releasing more buggy games. What are the customers doing? Buying these buggy games. There are also people doing EA’s job by asking others about their bugs, sorting them out and checking if they are real or not. We are doing EA’s job. I’m afraid we deserve what we’ve got.
Maybe a company cannot stop producing goods or services just because there is something wrong with previous ones, because they need to have a constant income in order to exist. The problem is when the company is releasing more and more defect products or services and they do not inform the customers. I think EA should inform to all of us about what they are doing to solve this mess and saying they are sorry for any inconvenience. But that kind of statement means they publicly declare and state that their product is buggy, which they do not want to recognize. Pure ego. They also should use the GimGurus to collect of bugs from customers, confirm the existence of them and sort them out by relevance. This is the least they should do. But they are not doing it. EA is letting the customers do its job freely. Shame on you!
I can assure this is my last post complaining about the game, because I just want to say it once. You can feel free to accuse me of ranting and all that stuff. I do not care if you do it politely, because this site is for all of us and we all have the right to express our feelings and thoughts.
Sadly I have to admit that I’m not playing this game anymore because I cannot play for more than one week until my save file gets corrupted. I miss it so much, but I am not wasting my time with a game from a company that has no respect for its customers.
Thank you all.