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Expansion is supposed to expand, not break. Random crashes + reoccurring crashes at certain point

Hello everyone again,

OK, I'm determined to play fair and be nice-my last thread was deleted.

Since last Tuesday, I had random crashes, from either 5-30 minutes of gameplay. I crashed anywhere-I wasn't doing the same thing each time-like crash using basement tool, crash using pool, so on so on.

I submitted a report to ea.support, and got back a auto reply with various things to try-I tried them.

So then I created a thread about it here, and a SimGuru answered asking about my video card temps. But they must not have had a chance to come back, I did answer them about it, but that's ok-because I know they are all so hard at work.

Since Tuesday, I have:

Updated Video Driver, then tried 3 other drivers when new one didn't work

Updated the sound drivers, and bios, just because

Uninstalled the Video manager-Catalyst Contol Center-and then put it back on when that didn't help and I needed to check my video card temps

Installed a cool program GPU-Z. Catalyst Control only gave a base temp. GPU-Z is a cool little program that kept me entertained while I watched my temps for a day and a half. It also ran a log file, so I could go back in and see what the temp reached during an actual game crash! It was really exciting, but not my problem.

I defragged
I scan disked
I deleted every temp/cache file I could get my hand on
I set every setting on the game/comp/Vista on lowest possible setting, I even turned of Aero!
I cleaned my registry with cccleaner,
I blew out my fans with compressed air
I searched the internet for any crash, any setting, and did all kinds of neat stuff

My 10 month old GAMING computer is running better than ever!

But I could live with those crashes, I just learned to save every 5 Sim minutes.
Lots of people have it worse than me.

But yesterday, after actually getting to play for an extended length of time-for the first time, while my Sim was coming home from Egypt, the game crashed on the "traveling home" screen.

Since then it's done it 10 TIMES. I am stuck, there is no going forward, no going back.

So, since them, I have once again done some of the list above of fixes, and put some settings back, and uninstalled and reinstalled, and it still crashes. I also recontacted ea/support, even though they haven't answered me from 6 days ago, I figured what the heck. I even tried that Easyinfo program, that doesn't work either.

Then I come on here, make a thread, and it gets deleted.

Isn't an expansion supposed to expand, not break? Is that really to much to ask?

I do have a backup copy of my game, from last Tuesday, so I can get my family back, and really only lose 6 days, and a great basement. Other people have it worse. It is starting to become the principal of the thing. Does anyone have any other ideas? I'd really appreciate it.

Kendra

System Information
Time of this report: 11/24/2009, 22:21:41
Machine name: BELLE
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.090805-0102)
Language: English (Regional Setting: English)
System Manufacturer: DELL Inc.
System Model: XPS 730X
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU 940 @ 2.93GHz (8 CPUs), ~2.9GHz
Memory: 3062MB RAM
Page File: 3120MB used, 3212MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9442)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_05021028&REV_00
Display Memory: 1782 MB
Dedicated Memory: 507 MB
Shared Memory: 1275 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Generic Non-PnP Monitor
Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version: 8.14.0010.0678 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 7/2/2009 10:54:53, 4059648 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D702-11CF-3E71-0825A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9442
SubSys ID: 0x05021028
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices
Description: Speakers (Creative SB X-Fi)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1347 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/14/2009 02:53:54, 696984 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output Device (SPDIF) (3- High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802AF&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/1/2006 23:28:10, 273920 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output Device (HDMI) (3- High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802AF&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/1/2006 23:28:10, 273920 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Out (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1347 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/14/2009 02:53:54, 696984 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output Device (HDMI) (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1347 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/14/2009 02:53:54, 696984 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices
Description: "What U Hear" (Creative SB X-Fi)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1347 (English)
Driver Attributes: Final Retail
Date and Size: 7/14/2009 02:53:54, 696984 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Digital-In (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1347 (English)
Driver Attributes: Final Retail
Date and Size: 7/14/2009 02:53:54, 696984 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: BT Mini-Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC719
FF Driver: n/a

Device Name: BT Mini-Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC719
FF Driver: n/a

Device Name: BT Mini-Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC719
FF Driver: n/a

Device Name: BT Mini-Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC719
FF Driver: n/a

Device Name: BT Mini-Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC719
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x0027
FF Driver: n/a

Device Name: ESA FW Update
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0955, 0x000A
FF Driver: n/a

Device Name: Bluetooth Remote Control HID Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFFFE, 0xFFFE
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A37
| Matching Device ID: usb\root_hub
| Service: usbhub

Gameport Devices

PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC718
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x04CA, 0x0027
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC063
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC719
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 72.2 GB
Total Space: 474.9 GB
File System: NTFS
Model: WDC WD5000AAKS-75A7B2

Drive: D:
Free Space: 1.0 GB
Total Space: 2.0 GB
File System: NTFS
Model: WDC WD5000AAKS-75A7B2

Drive: E:
Model: SATA PLDS DVD-ROM SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), , 0 bytes

Drive: F:
Model: SATA PLDS DVD+-RW SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), , 0 bytes

System Devices
Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_02AF1028&REV_00\3&11583659&0&E5
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_02AF1028&REV_00\3&11583659&0&E3
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 3 - 3A44
Device ID: PCI\VEN_8086&DEV_3A44&SUBSYS_02AF1028&REV_00\3&11583659&0&E2
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_02AF1028&REV_00\3&11583659&0&E1
Driver: n/a

Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_02AF1028&REV_00\3&11583659&0&E0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_02AF1028&REV_00\3&11583659&0&D8
Driver: n/a

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_02AF1028&REV_00\3&11583659&0&D7
Driver: n/a

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_02AF1028&REV_00\3&11583659&0&EF
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_02AF1028&REV_00\3&11583659&0&D2
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_02AF1028&REV_00\3&11583659&0&D1
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_02AF1028&REV_00\3&11583659&0&D0
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_02AF1028&REV_00\3&11583659&0&EA
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_02AF1028&REV_00\3&11583659&0&E9
Driver: n/a

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_02AF1028&REV_00\3&11583659&0&E8
Driver: n/a

Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_02AF1028&REV_00\3&11583659&0&FB
Driver: n/a

Name: Intel(R) ICH10R SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_02AF1028&REV_00\3&11583659&0&FA
Driver: n/a

Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_02AF1028&REV_00\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_12\3&11583659&0&A3
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_12\3&11583659&0&A0
Driver: n/a

Name: Intel(R) 5520/5500/X58 Routing and Protocol Layer Registers Port 0 - 3426
Device ID: PCI\VEN_8086&DEV_3426&SUBSYS_00000000&REV_12\3&11583659&0&81
Driver: n/a

Name: Intel(R) 5520/5500/X58 Physical and Link Layer Registers Port 0 - 3425
Device ID: PCI\VEN_8086&DEV_3425&SUBSYS_00000000&REV_12\3&11583659&0&80
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_12\3&11583659&0&A2
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_12\3&11583659&0&A1
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410
Device ID: PCI\VEN_8086&DEV_3410&SUBSYS_02AF1028&REV_12\3&11583659&0&48
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_02AF1028&REV_12\3&11583659&0&38
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_02AF1028&REV_12\3&11583659&0&18
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_02AF1028&REV_12\3&11583659&0&08
Driver: n/a

Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_02AF1028&REV_12\3&11583659&0&00
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_02AF1028&REV_90\3&11583659&0&F0
Driver: n/a

Name: JMicron JMB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_02AF1028&REV_03\4&325A5B21&0&00E3
Driver: n/a

Name: Hauppauge WinTV HVR-1250 (Model 79xxx, Hybrid ATSC/QAM)
Device ID: PCI\VEN_14F1&DEV_8852&SUBSYS_79110070&REV_04\4&20B92282&0&0008
Driver: n/a

Name: Broadcom NetLink (TM) Gigabit Ethernet #2
Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02AF1028&REV_10\4&656F17A&0&00E2
Driver: n/a

Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02AF1028&REV_10\4&37415011&0&00E1
Driver: n/a

Name: Creative SB X-Fi
Device ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03\4&1326738A&0&0038
Driver: n/a

Name: Silicon Image SiI 3132 SATALink Controller
Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_02AF1028&REV_01\4&1AB59225&0&00E5
Driver: n/a

Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_02AF1028&REV_00\4&2C8D84C9&0&10F0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA30&SUBSYS_AA301028&REV_00\4&295F40C7&0&0118
Driver: n/a

Name: ATI Radeon HD 4800 Series
Device ID: PCI\VEN_1002&DEV_9442&SUBSYS_05021028&REV_00\4&295F40C7&0&0018
Driver: n/a

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,**********,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
DivX Decoder Filter,0x00800000,1,1,divxdec.ax,5.02.0001.1335
CyberLink AudioCD Filter,0x00600000,0,1,CLAudioCD.ax,5.00.0000.4417
Creative LiveRecording Filter,0x00400000,0,1,LiveRec.ax,2.01.0001.0000
Full Screen Renderer,0x00200000,1,0,,6.06.6001.18063
CT Upsampler filter,0x00100000,1,1,Upsample.ax,2.00.0005.0000
ATI Ticker,0x00200000,0,1,Ticker.ax,
Creative Wave Writer,0x00200000,1,0,WavWrite.ax,3.01.0004.0000
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Creative MLP Source Filter,0x00400000,0,1,MlpSrc.ax,3.00.0000.0000
CyberLink Audio Wizard,0x00200001,1,1,CLAudWizard.ax,1.00.0000.1215
Color Space Converter,0x00400001,1,1,,6.06.6001.18063
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Creative NVF Filter,0x00400000,0,1,NvfSrc.ax,3.00.0000.0000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6001.18063
BPM Metadata,0x001fffff,1,1,MetaBPM.ax,1.00.0004.0000
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18063
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7000
BPM Metadata,0x001fffff,1,1,MetaBPMu.ax,2.00.0002.0000
Creative Recording Wav_Asio Filter,0x00400000,0,1,AudioRec.ax,1.00.0002.0000
CyberLink DVD Navigator,0x00200000,0,3,CLNavX.ax,7.00.0000.3730
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18322
CT Time-Scaling filter,0x00100000,1,1,TimeScal.ax,2.03.0009.0000
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000
MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18063
SVM Metadata,0x001fffff,1,1,MetaSVM.ax,1.00.0006.0000
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18063
SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18063
CyberLink Audio Spectrum Analyzer,0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.18322
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
CyberLink Demultiplexer,0x00200000,1,0,cldemuxer.ax,1.00.0000.4528
Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18063
MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18063
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18063
PCM to EXT,0x00200000,0,0,Pcm2Ext.ax,6.00.0002.0000
Stream Control Filter,0x001fffff,1,1,StreamCon.ax,1.00.0000.0001
CT Karaoke filter,0x00100000,1,1,Karaoke.ax,2.00.0012.0000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
Creative AC3 Source Filter,0x00400000,0,1,AC3Srcu.ax,3.02.0001.0000
Creative PCM Raw Writer,0x00200000,1,0,RawWritu.ax,1.00.0000.0000
CT PDP filter,0x00100000,1,1,PDP.ax,1.00.0008.0000
ACM Wrapper,0x00600000,1,1,,6.06.6001.18063
Video Renderer,0x00800001,1,0,,6.06.6001.18063
Peak Follower Filter,0x001fffff,1,1,PassPeak.ax,1.00.0000.0003
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
Line 21 Decoder,0x00600000,1,1,,6.06.6001.18000
Video Port Manager,0x00600000,2,1,,6.06.6001.18063
Video Renderer,0x00400000,1,0,,6.06.6001.18063
DivX Decoder Filter,0xff800000,1,1,divxdec.ax,5.02.0001.1335
Creative AC3 Source Filter,0x00400000,0,1,AC3Src.ax,3.01.0001.0000
CT SmartVolumeManagement filter,0x00100000,1,1,DSCompr.ax,1.00.0008.0000
Creative Audio Gain Filter,0x00200000,1,1,AudGain.ax,1.00.0000.0000
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
Creative Flac Source Filter,0x00400000,0,1,FlacSrcu.ax,1.00.0002.0000
CyberLink Audio Decoder,0x00200000,1,1,Claud.ax,6.01.0000.4915
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,,6.06.6001.18000
AudSkip Filter,0x001fffff,1,1,AudSkip.ax,1.00.0000.0004
Creative MLP Source Filter,0x00400000,0,1,MlpSrcu.ax,3.01.0000.0000
Creative File Reader Filter,0x00400000,0,1,FilReadu.ax,1.00.0005.0000
SVM Metadata,0x001fffff,1,1,MetaSVMu.ax,2.00.0002.0000
CT HPVirtualizer filter,0x00100000,1,1,Virtual.ax,1.00.0000.0000
DVD Navigator,0x00200000,0,3,,6.06.6001.18000
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,,6.06.6001.18000
CyberLink TimeStretch Filter,0x00200000,1,1,clauts.ax,1.00.0000.5423
CT CMSS3 filter,0x00100000,1,1,CMSS3.ax,3.00.0013.0000
AVI Draw,0x00600064,9,1,,6.06.6001.18063
CyberLink Audio Effect,0x00200000,1,1,CLAudFx.ax,6.00.0000.4911
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001.18322
Creative Ogg Source Filter,0x00400000,0,1,OggSrcu.ax,1.00.0001.0000
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
Creative NVF Filter,0x00400000,0,1,NvfSrcu.ax,3.01.0001.0000
Creative PCM Raw Writer,0x00200000,1,0,RawWrit.ax,1.00.0000.0000
Noise Reduction,0x00100000,1,1,NoisRedu.ax,3.00.0007.0000
Cyberlink SubTitle Importor,0x00200000,1,1,CLSubTitle.ax,1.00.0000.4716
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6001.18000
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000
Creative WMA Writer,0x00200000,1,0,WMAWrite.ax,5.00.0001.0000
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.22511
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.7000
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Creative WMA Source Filter,0x00400000,0,1,WmaSrc.ax,3.01.0001.0000
Overlay Mixer,0x00200000,0,0,,6.06.6001.18000
CyberLink Video Effect,0x00200000,1,1,CLVidFx.ax,1.00.0000.1523
CyberLink Video/SP Decoder,0x00600000,2,3,CLVSD.ax,8.01.0000.1317
AVI Decompressor,0x00600000,1,1,,6.06.6001.18063
AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18063
Arcsoft Snapshot Filter 1.0,0x00200000,1,1,ArcSnap.ax,1.00.0000.0020
Wave Parser,0x00400000,1,1,,6.06.6001.18063
MIDI Parser,0x00400000,1,1,,6.06.6001.18063
Multi-file Parser,0x00400000,1,1,,6.06.6001.18063
File stream renderer,0x00400000,1,1,,6.06.6001.18063
CyberLink Line21 Decoder Filter,0x00200000,0,2,CLLine21.ax,4.00.0000.8504
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18063
File Source (Async.),0x00400000,0,1,,6.06.6001.18063
File Source (URL),0x00400000,0,1,,6.06.6001.18063
Creative CDDA Source Filter,0x00400000,0,1,CDDA.ax,3.00.0003.0000
Creative LiveRecording Filter SxS,0x00400000,0,1,LiveRecu.ax,5.00.0001.0000
Creative Internet Source Filter,0x00400000,0,1,InetSrcu.ax,1.00.0000.0000
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.22511
MPEG Video Decoder,0x40000001,1,1,,6.06.6001.18063

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6001.18063
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
DivX® 6.1.1 Codec (8 Logical CPUs),0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000
VP60® Simple Profile ,0x00200000,1,1,,6.06.6001.18000
VP61® Advanced Profile,0x00200000,1,1,,6.06.6001.18000
XviD MPEG-4 Codec,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6001.18063
PCM,0x00200000,1,1,,6.06.6001.18063
Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18063
GSM 6.10,0x00200000,1,1,,6.06.6001.18063
CCITT A-Law,0x00200000,1,1,,6.06.6001.18063
CCITT u-Law,0x00200000,1,1,,6.06.6001.18063
MPEG Layer-3,0x00200000,1,1,,6.06.6001.18063

Audio Capture Sources:
"What U Hear" (Creative SB X-Fi,0x00200000,0,0,,6.06.6001.18000
Digital-In (Creative SB X-Fi),0x00200000,0,0,,6.06.6001.18000

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6001.18063
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18063
SB X-Fi Synth A [0001],0x00200000,1,0,,6.06.6001.18063
SB X-Fi Synth B [0001],0x00200000,1,0,,6.06.6001.18063

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
Digital-In,0x00000000,0,0,,
Microphone FP,0x00000000,0,0,,
Line-In,0x00000000,0,0,,
,0x00000000,0,0,,
SB X-Fi Audio [0001],0x00200000,1,1,,6.00.6001.18000
SB Live!2K Audio [0001],0x00000000,0,0,,
Hauppauge WinTV 885 Video Capture,0x00200000,2,3,,6.00.6001.18000

WDM Streaming Rendering Devices:
ATI HD Audio rear output,0x00200000,1,1,,6.00.6001.18000
HD Audio HDMI out,0x00200000,1,1,,6.00.6001.18000
HD Audio SPDIF out,0x00200000,1,1,,6.00.6001.18000
Live!2K SpdifOut [0001],0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
SB X-Fi SpdifOut [0001],0x00000000,0,0,,
SB X-Fi Synth A [0001],0x00200000,1,1,,6.00.6001.18000
SB X-Fi Synth B [0001],0x00200000,1,1,,6.00.6001.18000
SB X-Fi Audio [0001],0x00200000,1,1,,6.00.6001.18000
,0x00000000,0,0,,

BDA Source Filters:
Hauppauge WinTV 885 BDA Tuner/Demod,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22511
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22511
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22511
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.22511
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.22511

Video Capture Sources:
Hauppauge WinTV 885 Video Capture,0x00200000,2,3,,6.00.6001.18000

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6001.22511
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.22511

WDM Streaming TV Tuners:
Hauppauge WinTV 885 Tuner,0x00200000,0,2,kstvtune.ax,6.00.6001.18000

WDM Streaming Crossbars:
Hauppauge WinTV 885 Crossbar,0x00200000,8,2,ksxbar.ax,6.00.6001.18000

WDM Streaming TV Audio:
Hauppauge WinTV 885 TvAudio,0x00200000,1,1,ksxbar.ax,6.00.6001.18000

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.22511
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.22511
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.22511

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Speakers (Creative SB X-Fi),0x00200000,1,0,,6.06.6001.18063
CyberLink Audio Renderer,0x00200000,1,0,cladr.ax,6.00.0000.4309
Default DirectSound Device,0x00800000,1,0,,6.06.6001.18063
Default WaveOut Device,0x00200000,1,0,,6.06.6001.18063
Digital Output Device (HDMI) (3,0x00200000,1,0,,6.06.6001.18063
Digital Output Device (HDMI) (C,0x00200000,1,0,,6.06.6001.18063
Digital Output Device (SPDIF) (,0x00200000,1,0,,6.06.6001.18063
DirectSound: Digital Output Device (HDMI) (3- High Definition Audio Device),0x00200000,1,0,,6.06.6001.18063
DirectSound: Digital Output Device (HDMI) (Creative SB X-Fi),0x00200000,1,0,,6.06.6001.18063
DirectSound: Digital Output Device (SPDIF) (3- High Definition Audio Device),0x00200000,1,0,,6.06.6001.18063
DirectSound: SPDIF Out (Creative SB X-Fi),0x00200000,1,0,,6.06.6001.18063
DirectSound: Speakers (Creative SB X-Fi),0x00200000,1,0,,6.06.6001.18063
SPDIF Out (Creative SB X-Fi),0x00200000,1,0,,6.06.6001.18063

BDA Receiver Components:
Hauppauge WinTV 885 TS Capture,0x00200000,1,1,,6.00.6001.18000

Comments

  • NichaedemusNichaedemus Posts: 16,905 Member
    edited November 2009
    Hi,

    Does the issue occur even in a brand new game, as in a brand new town? According to your DXDiag report, your processor is an Intel Core i7 940 CPU running at 2.93GHz (8 CPUs). You can try out the following to help resolve your crash issue:
    From SimGuru_BGY_11:
    You can also try setting processor affinity:

    1. Open Task Manager.
    NOTE: Right click on the taskbar and click Task Manager, or press Ctrl+Shift+Esc.
    2. Click on the Processes tab.
    3. Click on the Show processes from all users button.
    4. Click on Continue in the UAC prompt.
    5. Right click the process (application) you want to change the processor affinity on. In this case, the GF 2 executable.
    6. Click on Set Affinity.
    7. Check the CPU(s) that you want the process to run on. Set the Processor Affinity to CPU 0.
    8. Click on OK.
    9. Close Task Manager when done.

    NOTE: If you need to change the process affinity on another application, then just repeat these steps for it.

    -Big Guy-

    Your video device is an ATI Radeon HD 4800 and its drivers are dated 7/2/2009. There is a driver hotfix available for users of ATI Radeo HD2000, HD3000 and HD4000 series of video cards or chipsets. This might help resolve your crash issue. The link for the hotfix can be found in this sticky:

    http://forum.thesims3.com/jforum/posts/list/92831.page

    The report indicates your video device is drawing 1275MB from your system RAM, yet the card has its own dedicated VRAM at 507MB (rounding off to 512MB). It is possible this memory configuration is having a negative impact on game performance and stability. It is recommended that you reduce the shared memory space used by the video card to 0MB. More system RAM allocated for the game and OS means less dependency on virtual memory from the hard disk, which is much slower than actual RAM. This will also improve GPU memory performance by forcing the card to use its own ample and much faster VRAM. Changing that setting can only be done at the BIOS level however (assuming there is such an option), so if you choose to do this please consult a local certified PC technician or someone well versed in computer hardware setup.

    An effective way to keep your video card running stable during gameplay - in addition to keeping the room temperature down, verifying that all cooling fans are operational and unobstructed, and keeping the PC case well ventilated - is to enable a feature called V-Sync. Since your card is from ATI, you will need to get a third party FPS limiter utility as V-Sync is unavailable from the Catalyst Control Center. The following thread describes an FPS limiter and where it can be obtained:

    http://forum.thesims3.com/jforum/posts/list/97135.page

    Please note that the utility, while useful, is not supported by Electronic Arts at all. Use at your own discretion and risk. For a possible solution to other crash issues that you may encounter, please refer to the following thread:

    http://forum.thesims3.com/jforum/posts/list/79541.page

    Finally, I advise updating your Vista OS to the latest service pack, which can be done via Windows Update in your Start menu taskbar.
    When you need help with The Sims 3 or The Sims 4, be sure to check out the Master Help Thread today!
  • kaloesche68kaloesche68 Posts: 815 Member
    edited November 2009
    Oh thank you thank you, I was soooo hoping that you would reply Nichaedemus, I have read many of your postings and you are so wise and helpful. And I'm not just trying to butter you up, you have helped many people.

    I will go start trying your suggestions now, and hopefully later I will have some good news. I have to go do some family stuff, so forgive me if it's late.

    I hope you have a wonderful day,

    Kendra
  • kaloesche68kaloesche68 Posts: 815 Member
    edited November 2009
    I'm not sure where to start.

    I could take a different family on vacation, I just used an old family. I am going to try now to play with a new town, my 5 generation legacy family is toast I guess until, well whatever.

    So this means it's a problem with that user files.

    I did try something with an old saved copy of my legacy family, I put it in the game. And the opening screen music would not stop playing, and then it froze, so I shut it down and tried again, but it froze again. This family worked just fine until WA. So I am not convinced, LOL that it is the patches, or EP. I have no mods or hacks.

    I tried setting the processor affinity, but I did not have the GF 2 executable. I have read another post that was pondering if the Sims 3 took advantage of multiple core processors, I wouldn't have minded turning the affinity down if it would help, but it wasn't there.

    The link for the hotfix needed a password, even my ati/adm password and user name didn't work.

    I am still checking on how to change the settings for the video device drawing system RAM. Haven't found it yet.

    The FPS limiter, I can't find any controls for this, there there is flicker, and then a prompt box comes up quickly and then goes away. I was going to search that more, but you know, I guess I need to possibly wait for EA.

    I will check the Vista service pack, but I have run windows update.

    Thanks for your time and help, if you have any other ideas I'd love to hear them. Check your page. :D

    Kendra
  • kaloesche68kaloesche68 Posts: 815 Member
    edited November 2009
    Ok, I can play just fine with a new town. I understand some people aren't as lucky, and can't play at all. I have proven it's not my comp, but something about the patches or WA messed up the files. I cannot play with any family from before patches and WA, any family after works-which is a blessing, but not the point of an expansion.

    Does anyone know how to fix user files? My thought is it's a patch that is needed. EA the ball is in your court, thank you for this incredible game, you are fixing it right?

    Thank you to everyone who tried to help me, happy Simming everyone-if you can, LOL.

    Kendra
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