New Notification Indicator Wont Clear

CatzillaCatzilla Posts: 1,123 Member
edited November 19 in Forum Ideas & Feedback
You know that little red number up by your name at the top of the forum page that let's you know you have new notifications? Mine's stuck and won't clear. It has said I have 4 new notifications but I don't because I've checked to see what's new and the counter wont reset or clear when i refresh the page to see if they're gone. I've gone back and looked at older posts and if there's some comment I didn't see I sure can't find it to look at it and clear whatever is stuck. Can a forum admin clear the persistent 4 notifications out for me, pretty please?
Post edited by EA_Cade on

Comments

  • simgirl1010simgirl1010 Posts: 29,265 Member
    Have you tried logging out and back in? Moderators probably won't be back until Monday.
    💚 TS4
    Things are as they are. Always hope. But never expect.
  • CatzillaCatzilla Posts: 1,123 Member
    @simgirl1010 It's a good suggestion but that doesn't seem to clear it either. Yeah, I realized when I posted the original post that it was the end of day on Friday, doh! lol
  • EA_CadeEA_Cade Posts: 3,691 EA Community Manager
    Catzilla wrote: »
    You know that little red number up by your name at the top of the forum page that let's you know you have new notifications? Mine's stuck and won't clear. It has said I have 4 new notifications but I don't because I've checked to see what's new and the counter wont reset or clear when i refresh the page to see if they're gone. I've gone back and looked at older posts and if there's some comment I didn't see I sure can't find it to look at it and clear whatever is stuck. Can a forum admin clear the persistent 4 notifications out for me, pretty please?

    Heya,

    This is indeed something that our forum host is investigating at the moment and unfortunately not something we can clear on our side.
    Found a Bug? Let us know here. Need account related help? Reach out to an advisor at help.ea.com.

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  • CatzillaCatzilla Posts: 1,123 Member
    Ok, cool, thanks for the update, @EA_Cade.
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