Can't buy Simpoints on Store.TheSims3.com?

EA_CadeEA_Cade Posts: 4,919 EA Community Manager
Hey all,

At the moment the "Buy SimPoints" link on TheSims3.com is redirecting to the new EA app instead of the correct store page.

However, players can still purchase SimPoints on the EA app for PC (and Origin on Mac) to redeem on TheSims3.com and in-game stores while this issue is corrected.

Thanks!
Found a Bug? Let us know here. Having a technical issue with your game? Reach out to us here. 9alz5vu73pb0.png

Comments

  • candybootcandyboot Posts: 127 Member
    edited December 2022
    Hi! Thank you for looking into this! Do you have any idea when it will be corrected?
    @EA_Cade
  • EA_CadeEA_Cade Posts: 4,919 EA Community Manager
    candyboot wrote: »
    Hi! Thank you for looking into this! Do you have any idea when it will be corrected?
    @EA_Cade

    I haven't seen any updates on this issue, once we have more information I'll update this thread.
    Found a Bug? Let us know here. Having a technical issue with your game? Reach out to us here. 9alz5vu73pb0.png
  • kmcclure0214kmcclure0214 Posts: 1 New Member
    Where on the EA app can you purchase points? I cant find it. Thanks
  • EA_CadeEA_Cade Posts: 4,919 EA Community Manager
    Where on the EA app can you purchase points? I cant find it. Thanks

    You can find them in EA app by clicking on The Sims 3 then Add-ons and then The Sims 3 Currency.
    Found a Bug? Let us know here. Having a technical issue with your game? Reach out to us here. 9alz5vu73pb0.png
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