I am probably behind times as I haven't spent much time with 3 for quite awhile.
Noticed when I went to page that I could no long login to get to My Page.
Is it gone now or is this just a glitch? Happily I have all my store items on a stick but I wanted to check out other stuff as well.
"Every child matters. If we fail our children, we are bound to fail our present, our future, faith, cultures, and civilizations as well."
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Maybe @EA_Cade can have someone look in on it or explain why we're getting that.
I'm just wondering if it has anything to do with the new EA app that will be taking over Origin at the end of the year.
http://store.thesims3.com/myWishlist.html?persona=lisasc360
My stories on this site:
https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1
AHQ Champion
http://store.thesims3.com/myWishlist.html?persona=lisasc360
My stories on this site:
https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1
I'm not aware of anything going on with the Sims3 site and I'm not having any issues myself. I'll flag this for looking into, thanks!
What exactly is happening when you attempt to login? Any info you can provide would be helpful
I suppose I should say that I use Google to browser the web with. But I went into Microsoft Edge and it logged me in just fine if this will help others having this same issue...
http://store.thesims3.com/myWishlist.html?persona=lisasc360
My stories on this site:
https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1
You're welcome @EA_Cade...
http://store.thesims3.com/myWishlist.html?persona=lisasc360
My stories on this site:
https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1
Thanks, and this happens on multiple browsers? Could you tell me which browsers this is happening on?
ETA: I'm on my mobile phone.
ETA: Oops. I was on chrome. Firefox gives me a 502 bad gateway.
But others may not have that option to do so as they may not have Edge on their computers or are willing to take the risk (considering Edge isn't rated as one of the safest web-browsers). Accessibility needs to be fixed on Firefox to the Sims 3 Store site.
Always "River McIrish" ...and maybe some Bebe Hart. ~innocent expression~
@EA_Cade Happened on MSEdge but was able to use Chrome with no problem
UPdate: It is now working again on Edge. Guess its going to be one of those on again off again things. Thanks for looking into it for us.
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Thanks for having someone look in on the issues...
http://store.thesims3.com/myWishlist.html?persona=lisasc360
My stories on this site:
https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1
Always "River McIrish" ...and maybe some Bebe Hart. ~innocent expression~
http://store.thesims3.com/myWishlist.html?persona=lisasc360
My stories on this site:
https://forums.thesims.com/en_US/discussion/991317/my-sims-stories/p1?new=1
Also, while browsing Store content (like page of an object or set), the site would randomly throw up an error saying the site is under maintenance but refreshing the page made the page work just fine.
So, from my end, while the website itself still eventually works, it overall seems like it is not stable at all.
I've been having issues with the site not letting me log in for weeks now and been in contact with the EA help who is no help at all they don't seem to be very knowledgeable about the Sims 3 game at all let alone our My Pages or the site itself they have no clue what I'm talking about. I go to the site and try to log in and it doesn't log me in it just goes back to the main page leaving me logged out. I try to go to my purchase history and it doesn't load my purchase history instead tosses me back to the main page still not logged in. I go to the exchange and into my studio and it tells me to log in to interact with Myself and then I try to log in again and it tosses me back to the main page. Every once in awhile throwing out a Bad Gateway 502 error which comes out a lot. On the rare occassion it does let me log in and go to my wall in the middle of reading comments and stuff it logs me out again and sets me right back into the endless loop of not letting me log in and going back to the main page not logged in or bad gateway 502 or site under maintenance. I cleared all caches uninstalled and reinstalled origin as the nonhelpful Help support told me to and still nothing works I tried logging in with Google, Edge, IE and that is all the browsers I have and nothing lets me log in all the time. Once in 40 tries it will let me on my page but then log me out again after 15 mins and back to the endless loop of not being able to get to my wall or purchases let alone download them since it tells me the item I'm trying to download I don't own even though I was trying to download it from my purchase history page.
*October 17 .. 3 days later the site is still going into an endless loop of not letting anyone log in just dropping to the main page I hope someone is going to fix the site soon.