So I'll start playing the game. My sim goes to work and the other is home, then it tells me that their mom died. 30 seconds later everything is fine but then some sad music plays and right after that my game exits me out and tells me I need to close the program. It keeps happening at the same time. I did get one of my cats to become a ghost and be in the family but idk if that would have anything to do with it?
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To see what graphics card you have (in Windows) go to
Start
Type: Device Manager
Click on it.
Expand the Display Adapters option
This will show you if you have dedicated graphic cards or an integrated graphics.
You can google the result to see if it has enough power to run Pets.
Do you download?. it happens a lot because of the things you download like hair or clothing.
You can also get viruses when you download.