Nanny can't get inside house?

TheNUBalicious · July 2018

Hired a Nanny to care for new baby. I have the front door locked for household, and allowed butler and allowed employees. The Nanny can't come in the house! I even tried adding to a group and walking here together option, but still no. Are Nannies not employees? I don't want to leave the front door unlocked because my Sim has yard sales, and when she does the people go into the house. I keep it locked to keep them outside. I have no mods or cc.

crinrict · July 2018

Hi @TheNUBalicious

can she get in when you unlock the house for testing purposes ? Can other employees like a maid get in ?

TheNUBalicious · July 2018

crinrict wrote: »

Hi @TheNUBalicious

can she get in when you unlock the house for testing purposes ? Can other employees like a maid get in ?

She can get in if I unlock the door completely, but not until then. Butler can go in and out no problem, maid can come in also. Only the Nanny can't come in if it's set to allow employees. Not sure about gardener, my gardener used to take a shortcut through my house to get to the garden, but I haven't seen if they can or not now.

rosemow · July 2018

Hello
Could try setting the option on the door to specifically allow her to come into the home?

TheNUBalicious · July 2018

rosemow wrote: »

Hello
Could try setting the option on the door to specifically allow her to come into the home?

The only options are employees, butler and household. Since Nannies aren't a part of household I can't allow her by name. There needs to be more options added for door like allow Nanny and allow Gardner. I would lock my green house for household and gardener only, but Patchy is in there and can't get out. Could use a lock for Patchy, Flower Bunny and Father Winter too.

rosemow · July 2018

Does this occur for all nannies or just a certain nanny? Can a repairman come into the home?

TheNUBalicious · July 2018

rosemow wrote: »

Does this occur for all nannies or just a certain nanny? Can a repairman come into the home?

I haven't had to call a repairman my Sim has level 10 handiness, and yes on 2 different saves, different nannies couldn't get into house with it set to allow employees.

rosemow · July 2018

It sounds like nannies are not being treated as employees. I am not sure if that is by design or not. They are employees so they should be able to enter the home the same as maids.

TheNUBalicious · July 2018

rosemow wrote: »

It sounds like nannies are not being treated as employees. I am not sure if that is by design or not. They are employees so they should be able to enter the home the same as maids.

I agree. This made it very confusing for my Sim's first baby time. They hired a nanny, and she just kept running around the house not coming inside. I finally unlocked the door and had added to group and asked to walk into the baby's room. She had already clocked out for the day or something because when she came into the house she started singing karaoke LOL. I had the baby's room locked also to keep the cats out LOL. As soon as I unlocked it only the cats ran in, she was too busy singing and not working then. It makes it difficult. There needs to be more options added for door locks because some roles are being left out, and sometimes it would be nice to let the Nanny in but keep the Gardener and cats out of the nursery.

TheNUBalicious · July 2018

Ok I tested repairman with allow employees lock and they could get in. I'm wondering now about the other things, there's the massage at home and the multiple adoption ones where they come into your home, also the sell pet and put up for adoption. I'll try and test them real quick.

TheNUBalicious · July 2018

Adopt a pet and sell pet they can't come into the house with allow employee. Massage therapist can get into house with allow employee. Just put a cat up for adoption and they don't need to come into the house. Also adopted a child, they don't need to come into the house. Hired a butler and she can get into house with allow butler. Hired a nanny and he's standing at the door in the cold and can't come in with allow employees. On a side note, when you hire a nanny they are coming to your house right then, called at around 3 am and he showed up. He is still standing at the door and it's 8 am now. Ok, nanny left at 9 am.

rosemow · July 2018

TheNUBalicious wrote: »

Adopt a pet and sell pet they can't come into the house with allow employee. Massage therapist can get into house with allow employee. Just put a cat up for adoption and they don't need to come into the house. Also adopted a child, they don't need to come into the house. Hired a butler and she can get into house with allow butler. Hired a nanny and he's standing at the door in the cold and can't come in with allow employees. On a side note, when you hire a nanny they are coming to your house right then, called at around 3 am and he showed up. He is still standing at the door and it's 8 am now. Ok, nanny left at 9 am.

It is helpful reading the results of your testing. It sounds like it is mainly the nannies that have this issue.

TheNUBalicious · July 2018

I agree. I hope the gurus can add a solution soon. Thank you for your help.

rosemow · July 2018

You’re welcome.

crinrict · July 2018

@TheNUBalicious Could you create a bug report here: https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs

Sounds like an oversight to me.

TheNUBalicious · July 2018

crinrict wrote: »

@TheNUBalicious Could you create a bug report here: https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs

Sounds like an oversight to me.

Did that here: https://answers.ea.com/t5/Bug-Reports/Nanny-can-t-enter-a-locked-home-with-quot-allow-employees-quot/m-p/6929686#M68983

crinrict · July 2018

Thanks. I'll do some testing myself and if I can duplicate, add it to the compiled list.

rosemow · July 2018

It is good that you have started a thread on the issue on the AHQ EA site. Other simmers who have the issue can post feedback there also.

TheNUBalicious · July 2018

Thank you

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Nanny can't get inside house?

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