Origin/downloading

amandajoy27 · June 2018

Just bought seasons and when i go to download it,it says its unable to download and to check my internet connection but there is nothing wrong with my internet any ideas on what could be wrong?

Cupid · June 2018

Judging by your avatar, it's not available where you live yet. Wait another 48~ minutes.

amandajoy27 · June 2018

I bought it not pre-order it

rosemow · June 2018

Hello
Orugin may not classify it as a preorder as you bought the pack on the day of release. Try waiting for three quarters of an hour then see if you can download it then,

Cupid · June 2018

amandajoy27 wrote: »

I bought it not pre-order it

It doesn't quite matter. They wouldn't let you play it even earlier than people who pre-ordered it, would they?

It's going to be available to play in the US at 12 am EST, so not much longer.

amandajoy27 · June 2018

rosemow wrote: »

Hello
Orugin may not classify it as a preorder as you bought the pack on the day of release. Try waiting for three quarters of an hour then see if you can download it then,

actually when i looked first time it said pre-order when i went back to look later it said buy!!!

amandajoy27 · June 2018

Well if i have to wait till midnight then they lied about the date because last time i check when the clock hits midnight it turns over to 6/22

amandajoy27 · June 2018

Cupid wrote: »

amandajoy27 wrote: »

I bought it not pre-order it

It doesn't quite matter. They wouldn't let you play it even earlier than people who pre-ordered it, would they?

It's going to be available to play in the US at 12 am EST, so not much longer.

Can't play it anyways if it won't let me download it

Cupid · June 2018

amandajoy27 wrote: »

Well if i have to wait till midnight then they lied about the date because last time i check when the clock hits midnight it turns over to 6/22

That depends. It will only be midnight for the east coast when the pack is released. It will be earlier than that for the rest of the country. If you happen to be an east-coaster then I guess they did lie to you

littlemissgogo · June 2018

You can't download it until it releases which is at midnight for EST. You've got ten or so minutes I think and it should be available for download at that time.

Octavie88 · June 2018

I've already asked this in another thread, but I felt like it was more appropriate here and I don't know how to (nor do I want to) make a thread about it. I haven't bought Seasons yet because I wanted to bundle it with Jungle Adventures and a stuff pack (I'm missing 5 of them) but I keep getting the message that I have too much content. Is anyone else having this issue?

rosemow · June 2018

Octavie88 wrote: »

I've already asked this in another thread, but I felt like it was more appropriate here and I don't know how to (nor do I want to) make a thread about it. I haven't bought Seasons yet because I wanted to bundle it with Jungle Adventures and a stuff pack (I'm missing 5 of them) but I keep getting the message that I have too much content. Is anyone else having this issue?

Hello
This is what Simsvip posted about this

If you own all of one type of game (expansion, game pack, stuff pack) or already own The Sims 4 collection, this build a bundle option will not be available to you.

https://simsvip.com/2018/06/21/the-sims-4-seasons-expansion-part-of-origins-bundle-deal/

FluorescentSoap · June 2018

I'm really upset because I pre-ordered and according to all the countdowns I should be able to bloody play this game RN. EXCEPT when I click download Origin keeps failing to download it. :?

rosemow · June 2018

Hello
Try logging out of origin,, thrn shutting down your computer completely. Start the computer again, then log into Origin, and try to download the ep. then and see if that helps.

Linntin · June 2018

I had that problem too. Almost drove me crazy! :tired_face: Tried everything, nothing helped... So I cancelled the pre-order and bought it again. Downloaded immediately. :smiley:

FluorescentSoap · June 2018

Linntin wrote: »

I had that problem too. Almost drove me crazy! Tried everything, nothing helped... So I cancelled the pre-order and bought it again. Downloaded immediately.

I just did this and SAME! I cancelled my pre-order and bought it again and it now works.

GreenTQ06 · June 2018

> @Linntin said:
> I had that problem too. Almost drove me crazy! :tired_face: Tried everything, nothing helped... So I cancelled the pre-order and bought it again. Downloaded immediately. :smiley:

How did you cancel the pre-order? Seasons won't download for me and I would love to try this to see if it fixes it.

LuckyCas · June 2018

I am having problems with my seasons download...today is the 22nd...I get the box saying it is downloading at the beginning of the game but I when hit Shift + f1 it is blank (no task activity)..help me or please refund my money

LuckyCas · June 2018

sounds like you have to cancel the pre-order, how do you do that

LuckyCas · June 2018

I need some HELP...

rosemow · June 2018

Hello @GreenTQ06 and @LuckyCas
Try doing what I suggested in the above post
http://forums.thesims.com/en_US/discussion/comment/16555765/#Comment_16555765
If the issues remain, it may be best to be in touch with EA Help to explain about your issue
https://help.ea.com/

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Origin/downloading

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