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No Romance again

Help me please, I recently had someone tinker with my computer and it totally messed up the game. I've gotten the game back running with no cc or mods, however, I'm still running into the issue where I have no romance option available. I started a new save and all. It's still not working. Does anyone have a fix for this or a suggestion on what else I can try? Running windows 10 on my MSI G-series laptop. I've already done the following: uninstalled origin and sims 4, did a fresh install, removed sims 4 file from electronic arts doc folder, run the repair on the game and done multiple reboots throughout. any suggestion would be helpful at this time.

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